Customer Ratings & Reviews
- Model:
- DVG55A7700V/A3
- SKU:
- 6470438
Rating by feature
- Capacity
Rating 4.9 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the large capacity of this 7.4 Cu. Ft. Smart Gas Dryer with Steam Sanitize+, finding it easy to use and perfect for drying large loads, including multiple comforters. They also appreciate its quiet operation and efficient performance. The dryer's modern color and ease of use are additional pluses for many users.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Drying performance
Worst dryer ever
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes 2 hours to dry a regular size load from the washer. I never use eco and it still takes forever to dry. It always says the vent is blocked.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We know the inconvenience of dealing with a dryer taking too long to dry clothes. We're here to help.
Here is a link to troubleshooting steps for when your dryer takes too long to dry. The link also provides resources to check for cleaning the lint filter, testing vent blockage, checking for error codes, and reviewing your dryer's cycles, settings, and options.
The dryer cycle takes too long:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long
We've also included a guide about properly loading the dryer for reference.
The best laundry load size for your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148154531) to help our team pull up your information when you message us.
Thank you.
-Angelica
- Pros mentioned:Capacity
Satisfied
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best dryer I have ever purchased. I can fit more clothes and I love that it has a light inside.
I would recommend this to a friend Poor Capacity Design
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is just okay. It works; however, the capacity is too small in comparison to its washer match (5.5). I’ve had it for less than two weeks and washing a 3/4 full load takes 2 hours to dry. A full load had to be separated into two drying loads, and still one load was 2 hours to dry. Ridiculous. Too late to return!
No, I would not recommend this to a friend- Cons mentioned:Drying performance
Issues with drying
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer does not dry on first cycle, we end up having to turn on for a second cycle.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We strive to assist you with your dryer's performance, George.
If your dryer runs for a long time with inadequate heat, see the links below and kindly watch the whole video. Please hover your mouse and click the hyperlinks (Clean the lint filter, vent blockage test, and clean your exhaust vent) for additional tips.
The dryer is not hot enough:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough
The best laundry load size for your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
Cycles, settings, and features on your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00051022/
Should a service request be required, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145762631) to help our team pull up your information when you message us.
Have a great day.
-John
- Cons mentioned:Drying performance
DO NOT PURCHASE SAMSUNG!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is terrible! DO NOT BUY IT!!!! It does not complete a full cycle to completely dry the clothes. SAMSUNG’s customer service to have a repair technician come out is the ABSOLUTE WORST that I have ever experienced!! This product deserves no rating!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Let's ensure the dryer operates efficiently, Nicey422.
Here is a link to help you dry your clothes. Please follow the steps below, watch the full video, and click on the hyperlinks to get complete assistance.
Clothes are not dry after using Samsung dryer.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-ends-too-quickly
Here is a guide to ensure we use the correct cycle when drying clothes. We recommend reading each section and checking the hyperlinks below.
Cycles, settings, and features on your Samsung dryer.
https://www.samsung.com/us/support/answer/ANS00051022/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145896023 to help our team pull up your information.
Have a great day.
^Aloe
- Pros mentioned:Noise level
Smart Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quite and love the auto dispense prefill up to 12 loads laundry detergent
I would recommend this to a friend - Pros mentioned:Overall performance
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not only do I love the look but also Works great happy with my purchase
I would recommend this to a friend - Cons mentioned:Drying performance
Good for less than a year
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice dryer, except after 10 months it stopped drying.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are grateful to have the opportunity to answer your review, Lenovo.
I have provided a Samsung link below about the clothes that are not dry after using the Samsung dryer.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Also, you can check the correct cycles, settings, and features that you can use on your dyer.
Here's a link: https://www.samsung.com/us/support/answer/ANS00051022/
If you have inquiries and need further assistance in the future, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Once you contact us, please provide this reference number 1145118308.
^Rainly
- Cons mentioned:Drying performance
Doesn’t dry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have to dry loads several times.. poor drying quality
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings!
We thank you for using a Samsung dryer for your household. We are here to help with your concerns with it.
I have shared a Samsung link below that can help with your concern about the dryer not drying your clothes effectively.
Clothes are not dry after using the Samsung dryer:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide them this number 1144961102 and it will help our team pull up your information.
Leo
Samsung Gas Dryer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung Gas Dryer is load, I had to change the rollers out twice.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We care for the dryer's betterment, and we look forward to a fast resolution, KeeCee.
It would be awesome if you could tell us more about the dryer so we can better assist you. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146922916, to help our team pull up your information.
Have a great day!
^Chrystel
Don’t buy it
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like it I think is just wasting your money dont recommended the washer is worsted first and last time I buy a Samsung products
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate your review, CarlosO. We want to learn more about what occurs with your Samsung unit.
You may contact us via our Support Channels below to speak with a live representative to better assist you.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you!
-Angelica
Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great appiance especially the sanitize option. Very nice delivery people.
I would recommend this to a friendLm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is good.service is bad..i cancelled my first order and they replaced it.i lost my time and money..
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention.
We apologize for any inconvenience this may have caused you.
The experience is not what we expect from our customers.
To better assist you with this issue, please contact the Best Buy
customer service department at P. (888) 237-8289
H.24 Hours a Day- Best buy, can either answer your question or transfer you to your local store to answer your specific concern.
Reference number:1144563164
^Ross
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not been able to us it yet not hocked it. Still waiting for the company to get the parts to hook it up
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We understand what you're going through with your dryer's delayed installation experience. To better assist you with this issue, please get in touch with the BestBuy customer service department at (888) 237-8289. Available 24 hours a day. They can answer your questions or transfer you to your local store to inquire for assistance in expediting the parts needed to complete the installation.
Have a great day.
-John
Don’t buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy - 6 days after my warranty expired, the dryer broke.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Kayla, we want to speak with you directly to provide better support for your dryer.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146000792) to help our team pull up your information.
Have a great day.
^Camille
Too High Tech
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible! I placed clothes in dyer and the dryer turned on and went off in 1 minute.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Rozzyroz,
Thank you for reaching out and sharing your feedback about your Samsung dryer. I understand you're having an issue with your dryer as it turned on but went off in 1 minute. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001987/ to guide you on the issue.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dryer.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144348884.
-Noraina
Mr.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New Gas Dryer dud not work had to wait for a new one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we thank you for your review, and we are sorry to hear of the concerns you're having with your dryer. Based on the information provided, the issue has already been resolved. If you have any other concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144043288) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
- Pros mentioned:Capacity
Great dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Large capacity dryer with a ton of features. I haven't used all settings yet.
I would recommend this to a friend - Cons mentioned:Drying performance
Samsung has dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t dry as completely as it should. What used to take 70 minutes now takes close to 120 minutes. Even with the econo setting disabled
No, I would not recommend this to a friend - Pros mentioned:Capacity
Great wash
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing machine with wonderful capacity! Definitely a great buy
I would recommend this to a friend