Customer Ratings & Reviews
- Model:
- DVG52A5500C/A3
- SKU:
- 6470422
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the 7.4 Cu. Ft. Smart Gas Dryer with Steam Sanitize+'s overall performance, quiet operation, and large capacity. Many appreciate its quick drying times, ease of use, and the helpful features including the steam function. Positive feedback also highlights the convenience of the smart connectivity features, allowing for remote monitoring and control. The attractive color is also frequently praised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Drying performance
Love my new dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new dryer! It dries clothes so quickly and there’s lots of setting options
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is outstanding! Delivery and installation was quick, and professional.
I would recommend this to a friend - Cons mentioned:Cycle time
NICE LOOKING
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Only had it a day. It does take some use to getting to for the length of each dry.
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung dryer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the performance of this dryer. It is top notch.
I would recommend this to a friend Great Pair
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of features. Love the Smart tech. The dream sanitize cycle is a plus. Highly recommended.
I would recommend this to a friend- Pros mentioned:Ease of use
Safety
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to use and and washing machine is face even baby’s home no one can reach out on top
I would recommend this to a friend Lovin it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new set , it connected easily to my phone and lets me know what its doing .
I would recommend this to a friend- Pros mentioned:Overall performance
Customer For Life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Removal and installation were quick and easy. Both the washer and the dryer function well! I will purchase appliances from Best Buy in the future!
I would recommend this to a friend - Pros mentioned:Overall performance
It works fine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I bought this washer for my brother and he seems happy. Maybe cause it was free. Lol well anyways its working fine.
I would recommend this to a friend Sexual harassment by Best Buy Installer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this dryer from Best Buy, and everything Best Buy suggested for a proper installation, and scheduled them to deliver it and install it. Two men delivered it, and one came into the house to install it. Within a few minutes, he told me the part I ordered wasn’t long enough for installation, and I would need to go to the hardware store myself to purchase a longer part. I was confused and told him that this was the exact part that Best Buy recommended, and he replied that what Best Buy recommends is a universal suggestion and doesn’t always apply to each brand. This wasn’t making sense, but he insisted he could not install the dryer. I told him that the hardware store was just around the corner, and I could go there and back in 10 minutes with the longer part. He said that he needed to get to the next install and couldn’t wait. I asked if he could fit me back into his schedule before the end of the day, since It was still early and I was on the scheduled for proper installation and was hoping it would be completed that day. He told me, and I quote “I can come back after my shift ends, but that would be doing you a favor. What will you do for me in return?” I was completely taken aback and trying to wrap my head around the situation, and responded that I would call the hotline to reschedule the installation instead. I called Best Buy that same afternoon to inform them what happened. The Best Buy representative who answered was completely unhelpful and dismissive. He responded that he could not make assumptions about what the installer was thinking when he said that. I asked to speak to a manager and he told me that the only way I could speak to a manager was for him to submit a request form for one to call me, and it would take at least 4 hours for that call. I said yes, please do that. No one has called me back to follow up. I had also asked if they could send out a different installer that same day to complete the job, and he said no, and that Best Buy would call me to reschedule the installation. Later that day, I as I continued to process what took place, I told my neighbor what happened and asked for his help with the dryer. My neighbor came over and fully installed my dryer with the original part that I ordered from Best Buy. He said it didn’t make sense that the guy told me he was unable to. I am still waiting on follow-up. Best Buy, women should not have to worry about being harassed in their own home as a result of ordering your products and services.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. To better assist you with providing feedback on your installation experience, please don't hesitate to contact our Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
- Pros mentioned:Noise level
Well built appliance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A Very quiet and well built appliance. So glad we picked this particular unit.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to use
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The way I want my washer This is so easy to use and good
I would recommend this to a friend - Pros mentioned:Overall performance
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product itself is great, however, Best Buy delivery and installation were very poor! they were late for installation d
I would recommend this to a friend - Pros mentioned:Overall performance
Nice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good goodgggggggggggggggggggggggggggggggggggg
I would recommend this to a friend - Pros mentioned:Overall performance
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Not an issue after a month, with intense usage.
I would recommend this to a friend - Pros mentioned:Noise level
Quiet and dependable.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's very quiet and has all the modes a dryer should have.
I would recommend this to a friend - Pros mentioned:Drying performance
Smart Dryer in More Ways Than One
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This really is a smart dryer for permanent press to delicate lingerie. The steam feature is great. Who needs an iron.
I would recommend this to a friend - Pros mentioned:Overall performance
Awesome dryer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer has worked great! Delivery team was awesome as well
I would recommend this to a friend - Pros mentioned:Overall performance
ao far so good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.all working as advertised. nice to hook up with smart things. 1st time with Samsung appliances... so far so good
I would recommend this to a friendBrand response from Samsung
Posted .Hi there cm13, I want to congratulate you on your choice of Samsung in your home. We are honored and appreciate you sharing. Welcome to our Samsung family. ^Brad
Like the drying but not the door
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like this dryer but not the door so much. Almost feels like the door doesn’t fit perfectly and no easy snap or click to know fully closed. Ours had some scratches possibly from handling. Good otherwise and no problems with drying. My clothes are wrinkled though when come out and I thought this dryer would have minimized that and a little dissapointed.
I would recommend this to a friendBrand response from Samsung
Posted .Hello,
Your honest review of your dryer is very much appreciated.
We're delighted to hear you're happy with it even though you have some concerns with the clothes coming out wrinkled.
When you do laundry, you should consider the weight of each load you wash/dry to get the best results. Both heavy and light items can overload your washing machine and dryer. In addition to reducing the cleaning performance, overloading your washing machine or dryer can cause problems like wrinkling clothes. Thus, you'll need to add clothes and other items in the best way possible. Please see the link below.
The best laundry load size for your Samsung washing machine and dryer
https://www.samsung.com/us/support/answer/ANS00080262/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide them with this number (1144948217) when you message us to help our team pull up your information.
Have a great day.
^Charles
