Customer Ratings & Reviews
- Model:
- DVG52A5500C/A3
- SKU:
- 6470422
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the 7.4 Cu. Ft. Smart Gas Dryer with Steam Sanitize+'s overall performance, quiet operation, and large capacity. Many appreciate its quick drying times, ease of use, and the helpful features including the steam function. Positive feedback also highlights the convenience of the smart connectivity features, allowing for remote monitoring and control. The attractive color is also frequently praised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Great!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the effieciency of it. Color is more amazing at home.
I would recommend this to a friend Don’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a time sensor on dryer and can not shut it off. My clothes are still wet. I turn it back on for 30 minutes and it runs for 3 minutes. I hate it. I want my clothes completely dry.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello DavidS,
We understand that dealing with a dryer not drying well can be frustrating. Let us help.
The below link contains information on what to do when the dryer's heat is not enough to dry. It also includes other links for cleaning the dryer, running a vent blockage test, and error codes (if any).
The dryer is not hot enough:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough
You may also check pages 54-55 of the user manual for other recommended actions if the dryer does not dry/heat or dries unevenly.
https://downloadcenter.samsung.com/content/UM/202410/20241015032053189/DC68-03784S-04_IB_DV7000_EN_MES_240910.pdf
Lastly, we have provided the guides for the dryer's cycles, settings, features, and the recommended laundry load size for the washer and dryer, which we suggest also checking.
Cycles, settings, and features on your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00051022/
The best laundry load size for your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148126883) to help our team pull up your information when you message us.
Thank you.
-Angelica
No more ironing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refresh steam cycle, I no longer have to iron!
I would recommend this to a friend- Pros mentioned:Overall performance
Good Samsung washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item is as described. It works fine with wifi monitoring.
I would recommend this to a friendBrand response from Samsung
Posted .Hey Fahman! We are glad you are enjoying your new washing machine! Thank you for being the best part of Samsung! ^Shay
- Pros mentioned:Overall performance
Outstanding
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t be happier. Excellent dryer and service all around
I would recommend this to a friend Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't dry many blankets in one load. My old dryer could hold many and dried them all with no problem.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello GabrielaR,
We understand that dealing with a dryer not drying well can be frustrating. Let us help.
We suggest checking the link below to troubleshoot the dryer that does not heat or dry. The first link has another resource for the unit's cycles, settings, features, and error code guide. The second link is a video you may watch from start to finish.
The dryer has no heat at all:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-has-no-heat-at-all
What to do if your Samsung dryer isn't heating or drying:
https://www.youtube.com/watch?v=LibK_OLFH4Q
You may also refer to page 54 of the user manual for other solutions when the dryer does not heat/dry.
https://downloadcenter.samsung.com/content/UM/202410/20241015032053189/DC68-03784S-04_IB_DV7000_EN_MES_240910.pdf
Lastly, we have included a guide to learning the suggested laundry load size of the Samsung dryer to get the best results.
The best laundry load size for your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149599551) to help our team pull up your information when you message us.
Thank you.
-Angelica
Samsung is King
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer and dryer set we have ever owned! Actually cleans the clothes and doesn't matter the size load the dryer will dry it no problem at max heat and time leaving clothes smelling clean and fresh hands down best purchase of our remodel will never buy Maytag again after these! Bonus the look of these in your home is a game changer!!
I would recommend this to a friend- Pros mentioned:Noise level
Best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quite & efficient. Love the wrinkle free feature.
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good item. Amazing machine. Better than old machine
I would recommend this to a friend - Pros mentioned:Overall performance
Great dryer!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great appliance! Has many features and works efficiently!
I would recommend this to a friend - Pros mentioned:Overall performance
Great products
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with these. They are also very nice looking.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Geri, it great to see you liking your new Samsung Dryer. I appreciate your review and happy to welcome you to our growing family. Thank you for trusting Samsung in your home. ^Brad
- Pros mentioned:Overall performance
Nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Seamless with the app. Would recommend
I would recommend this to a friend New dryer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Great size and love the color. Already had the washer because my old dryer was still working prior. Love the features on this dryer the steam cycle works great!
I would recommend this to a friend- Pros mentioned:Overall performance
Washer Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great it works I really like it. Gotta use 50.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Me123, congratulations on your new Samsung Dryer. I am glad to hear you are enjoying the unit. We thank you for choosing Samsung in your home. ^Brad
- Pros mentioned:Capacity
Nice dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer is nice looking and works well. Large capacity
I would recommend this to a friend - Cons mentioned:Cycle time
Annoying and inefficient.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Look elsewhere. End up running each load twice (and we’re only two people not running full loads). I set to max dry and usually high heat and things still take 2 hours to dry.
No, I would not recommend this to a friendBrand response from Samsung
Posted .It's indeed that an excellent working appliance is more promising, Curly. Here are some easy solutions to increase the drying quality of your unit!
Getting your dryer to dry your clothes shouldn't be complicated. Ensure you're loading the dryer correctly, what settings you're using are accurate, and whether you're keeping it clean and free of lint. Learn more from these details.
Clothes are not dry after using the Samsung dryer:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long
You may also watch our youtube video about "What to do if your Samsung dryer isn't heating or drying":
https://www.youtube.com/watch?v=LibK_OLFH4Q
Overloading your dryer can reduce the drying performance; learn more about "The best laundry load size for your dryer":
https://www.samsung.com/us/support/answer/ANS00080262/
The lint filter is the first place where moisture might get blocked, so Clean the Lint Filter before or after every cycle:
https://www.samsung.com/us/support/answer/ANS00050526/
Ensure to select the correct cycles and settings based on what is drying. For more information, see our guide for "Cycles, settings, and features on your Samsung dryer":
https://www.samsung.com/us/support/answer/ANS00051022/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145371908, to help our team pull up your information.
Have a great day!
^Chrystel
Happy Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love all the cycles on this dryer and my clothes dry in have the time.
I would recommend this to a friendBarely lasted two years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did a good job with drying clothes, quit working at exactly 2 years. Not worth fixing motor took a dump. This time around I wasn’t throwing money away got a used one for free off marketplace and it works great lol.
No, I would not recommend this to a friendSamsung dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how this machine works. It dries clothes so quickly and has so many different settings depending on needs.
I would recommend this to a friendBeautiful dryer!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! The champagne color is very beautiful. The dry cycles are pretty fast and there are many options for settings. It has a lot of room for larger items like bedding. It's great!
I would recommend this to a friend
