Customer Ratings & Reviews
- Model:
- DVG52A5500C/A3
- SKU:
- 6470422
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the overall performance, low noise level, and large capacity of the 7.4 Cu. Ft. Smart Gas Dryer with Steam Sanitize+. Many customers are pleased with how quickly it dries clothes and how easy it is to use, and also appreciate the various features, including the steam function and connectivity. However, a few customers have mentioned concerns about the cycle time and settings.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Smart dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer dryer pair. Works well, but “smart” dryer does not always dry completely.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi BobW,
We love that you're using our Samsung products! We can help with getting your clothes dry.
Here are links that will help you address your drying concern.
Clothes are not dry after using the Samsung Dryer:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Dryer not drying:
https://www.youtube.com/watch?v=LibK_OLFH4Q
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number 1144940974 to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Chrystel
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s really better than I imagined, happy that I was able to match both the washer and the dryer and they were on sale.
I would recommend this to a friendAttractive appliance!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m happy with my purchase. It’s so much easier emptying the dry clothes out of the drum with the wash the door opens…lots of choices for drying options!
I would recommend this to a friendWiFi is awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I regret not buying the matching washer with Wi-Fi… but the difference was not worth the additional cost just for Wi-Fi capability.
I would recommend this to a friendGood piece of machine for clothes!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t have picked a better brand and machine to do my clothes. I like the fact you can control it from the app and start doing my clothes. Highly recommended
I would recommend this to a friendInstallation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took over a month for my item to be hooked up/installed I was very upset I was very unhappy with the installation process
I would recommend this to a friendSamsung - 7.4 cu. ft. Smart Gas Dryer with Steam S
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very easy to use and has enough space, the directions are easy to follow as well
I would recommend this to a friendNot too bad
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good dryer I think it’s nice. It’s just the outside scratches very easily like almost too easy.
I would recommend this to a friendDryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung dryer the best dryer I ever bought I would love to buy a refrigerator from Best Buy
I would recommend this to a friendMarch my Samsung washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color is perfect and the style but sometimes clothes stay wet.
I would recommend this to a friendPretty good arrangement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am on my third one of these. With each failure I purchased the extended warranty. The last failure was only six months in and was not repaired under manufacturer warranty but the extended warranty. The extended warranty is depleted when the unit is replaced. I am not buying another warranty. If this one fails, its off to home depot. Pretty good arrangement for best buy, multiple service calls, then replacement paid by the warranty company. Then I buy an extended warranty. Nice
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear BestBuy clients,
We appreciate you sharing your sentiments with us about the service experience you had, John L. We are happy to help you.
To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rainly
SAMSUNG DRYER
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once i figured out that you cant really dry anything in normal mode. Its a pretty good dryer.
I would recommend this to a friend- Cons mentioned:Settings
Not happy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not dry well, the settings are not great - I always have to run the dryer twice to get clothes dry. The door only opens one way. Should have bought the LG.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ElaineH, I would have a hard time with that too. We're here to assist with enhancing the dryer's performance.
Below is a link to diagnose when your dryer takes too long to dry your clothes. Please click on the embedded words and watch the video included.
Dryer takes time to dry
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146060780) to help our team pull up your information.
Have a great day.
^Camille
Not bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as quite as I thought it would be but worked well.
I would recommend this to a friendLaundry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience!! Order went very smoothly and when ready employees were right there to help load washer and dryer onto truck!!
I would recommend this to a friendSmart Dryer is cool
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer learns what kind of load you are washing and will dry accordingly
I would recommend this to a friendSamsung Gas Dryer Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues to date. Dryer design and functionality has been great. Very satisfied with the purchase.
I would recommend this to a friendSamsung Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work good. Had a promblem with water level. How to stop washer without turning it off is very confusing.
I would recommend this to a friendSamsung dryee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service . Dryer arrived on time was missing a y connector because it was open box.
I would recommend this to a friendDeliver with surface dent call service No feedback
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.deliver with surface dent.. your deliver member also aware & tried to call best buy service team if have some discount? I also tried call best buy service team around 20 mins at the same day, still no one responded my call.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We want you to have a better experience than this. To better assist you with this issue, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry.
Have a great day!
^Chrystel
