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Customer Ratings & Reviews

Your price for this item is $799.99
The comparable value price is $949.99

Customer reviews

Rating 4.4 out of 5 stars with 470 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers express satisfaction with the 7.4 Cu. Ft. Smart Gas Dryer with Steam Sanitize+'s overall performance, quiet operation, and large capacity. Many appreciate its quick drying times, ease of use, and the helpful features including the steam function. Positive feedback also highlights the convenience of the smart connectivity features, allowing for remote monitoring and control. The attractive color is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 470 reviews
  • Rated 5 out of 5 stars

    cool look dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good amazing dry times and sanitize items too nice option to change door opening for ease of loading

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best high efficient dryer I have used. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsungdryer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung dryer plenty of options I like the wrinkle guard, steam option and refresh

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer - happy with our purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dryer -matches our washer nicely - great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great drier after figuring it out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After Messi g with setting I love it now but there is a learning g curve to learning the dry times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. The app alerts and timer on the machine really does make a world of difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    decent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with this dryer except the dry-times should be adjusted. Cycles are confusing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer review.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dryer, large size. Only comment is that the color finish smudges easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing i love it save me money and time great price

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Disappointing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer replaced another Samsung that one day had no power. While not perfect, the predecessor was a decent dryer. Like other reviewers, I find the sensor to be useless and or defective - clothes are always damp unless they are synthetic or really lightweight. Forget about warm dry towels. The only way to get things reasonably dry is by using the timed dry setting and even that doesn't always do it. The drum light is a nice feature. Addition of Wifi/app is pretty useless as it is informational only. Not sure I need an alert every time someone in my household finishes a load.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      Addressing your experience with the dryer is much appreciated, CraigH.

      Getting your dryer to dry your clothes shouldn't be complicated. Ensure you're loading the dryer correctly, what settings you're using are accurate, and whether you're keeping it (and the exhaust vent) clean and free of lint. Learn more from these details.

      Clothes are not dry after using the Samsung dryer:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/

      You may watch our youtube video about "What to do if your Samsung dryer isn't heating or drying":
      https://www.youtube.com/watch?v=LibK_OLFH4Q

      Clean the moisture sensor on your Samsung dryer, so it doesn't shut off early:
      https://www.youtube.com/watch?v=lwWeL5JYNNo

      To get the best results while doing laundry, learn more about "The best laundry load size for your dryer":
      https://www.samsung.com/us/support/answer/ANS00080262/

      Ensure to select the correct cycles and settings based on what is drying. For more information, see our guide for "Cycles, settings, and features on your Samsung dryer":
      https://www.samsung.com/us/support/answer/ANS00051022/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145238217, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Great workers great attitude

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan a d Rodolfo they gave me a great servicei would recommend them anytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough about how well this dryer works.the Best part no wrinkles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!!!! Has a new system iron , has to many cicles!!!! I recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it - love it - love the smart home features capacity great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I was looking for! Great design and perfect for my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serious upgrade!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giant size and so much more efficient than the replaced set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy I bought this machine. I love it. It works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good but the materials used seem cheap and dents easily

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed -- wanted a reliable replacement --ma

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GAS Bill has risen considerably for a replacement dryer that requires long time to dry small loads --- Had INSTALLATION done by Best Buy installers and the exit tube was short and NEW \ CLEAN --- Not real happy

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi,

      We can achieve a seamless laundry experience with a smoothly performing appliance. We'll be happy to help!

      If your dryer is heating, but the clothes are still damp, your vent is probably blocked. If your dryer has weak heat and runs for a long time, that could also be a clogged vent. We recommend checking the links below to troubleshoot.

      The dryer cycle takes too long:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long

      What to do if your Samsung dryer isn't heating or drying:
      https://www.youtube.com/watch?v=LibK_OLFH4Q

      You may also check page 55 of the user manual for other solutions when the dryer does not dry/heat and page 56 for an extended time.
      https://downloadcenter.samsung.com/content/UM/202210/20221028084359188/DV7000_UM_DC68-04403B-00_EN_MES.pdf

      For reference, check the links below for a guide to learning the best laundry load size for your dryer and its cycles.
      https://www.samsung.com/us/support/answer/ANS00080262/
      https://www.samsung.com/us/support/answer/ANS00051022/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145585026) to help our team pull up your information when you message us.

      Thank you!

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Wash n dry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing item great quality easy experience I enjoyed it

    I would recommend this to a friend