Customer Ratings & Reviews
- Model:
- DVG55CG7100WA3
- SKU:
- 6547606
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 7.4 Cu. Ft. Smart Gas Dryer with Steam Sanitize+ for its overall performance, large capacity suitable for bulky items like comforters, and effective drying capabilities. The dryer's ease of use, quiet operation, and smart features, including app connectivity and steam function, also receive positive feedback. Many appreciate the dryer's design and the ability to monitor cycles remotely. There are no reported negative comments about this product.
This summary was generated by AI based on customer reviews.
Well done!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied and looking forward to it being part of the family for years!
I would recommend this to a friendLove it.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. We love the product that we got a lot.
I would recommend this to a friendGreat!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great great great and delivery amazing thanks Best Buy u are the best buy
I would recommend this to a friendHighly recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good dryer. Has different time settings for different loads.
I would recommend this to a friendSamsung dryer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good dryer at first, but stops drying after a few months and I have had a few problems with it.
I would recommend this to a friendBrand response from Samsung
Posted .Lexx, we know how important having a functional dryer at home is. Allow us to help.
Here is a guide to help you if your dryer stops drying. Please click on the embedded word.
Clothes are not dry after using Samsung dryer
https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-has-no-heat-at-all
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148775775) to help our team pull up your information.
Have a great day.
^Camille
Large capacity
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dires fast large capacity love the drum light. The damp feature seems to be ok
I would recommend this to a friendWasher and dryer’s
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente delivery the two person was do good job very atender and friendly
I would recommend this to a friendHowrob
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professional salesman who was extremely cooperstive
I would recommend this to a friendAbsolutely Awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Words cannot describe how much I detest this dryer. We are a small family of 3, and if you select the normal setting - which should be more than adequate - it never fully dries. The clothes never turn out hot or crisp, no matter which setting I choose. It absolutely can't handle drying the load size the matching washer allows for, so having the matching set feels like a cruel joke. Our clothes are ALWAYS damp; this messes up my entire schedule because they are never ready to be folded and have to be run at least four times, which has made simple laundry tasks beyond annoying. I’m sure it’s some energy-efficiency garbage, so I haven’t bothered to try to have it looked at, and I need it to match the washer, so what can you do? I miss my old dryer and one-stop normal drying so much. Garbage.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi RachelH,
We can feel your disappointment with this dryer. We are here to help you.
We recommend checking the resources below for steps to take when the clothes are not dry after the dryer cycle. Please click on the embedded words for more details.
https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-is-not-hot-enough
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1149357380), and it will help our team pull up your information.
^Rodel
New Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent buy, I’m glad the salesman suggested this machine
I would recommend this to a friendHome washer and dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and clean finish Im pleased with my purchase
I would recommend this to a friendGreat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looking forward to using it. Hoping its a great product.
I would recommend this to a friendSamsun drywr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is louder than my other samsung. I was hoping it would be more quiet.
No, I would not recommend this to a friendLooks good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good overall and it has smart options……………..
I would recommend this to a friendGood dryer once I payed to fix it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great dryer but it was making a scraping sound day one and I had to pay a repair guy to come fix because it was the secound dryer that showed up with the same issue. Great dryer terrible delivery from best buy.
I would recommend this to a friendBrand response from Samsung
Posted .UrielholguinH, we understand how you feel dealing with a noisy dryer. Allow us to help.
Below is a link to help you diagnose your dryer's noise. Please match the noise you hear from your dryer to the list provided. Also, kindly watch the video included.
Dryer noisy
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147112413) to help our team pull up your information.
Have a great day.
^Camille
Not the best
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best dryer, replaced with and LG after a week of damp clothes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Dave,
Thank you for choosing Samsung for your dryer needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partners to explore products that better fit your needs.
Have a great day!
^Chrystel
Leaves clothes wet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer stops on its own when the humidity seems to be off but the problem is that it leaves parts of the clothes wet.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Nancy C,
We are aware of how frustrating it may be when clothes come out of the dryer not completely dry. Let us help you improve the drying performance of your dryer.
I have shared a link below that indicates the steps if the dryer has a drying issue. Please select the nearest issue by clicking the radio button. Kindly watch the video and click on all the embedded words inside the article.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
We would also like to talk with you further about your experience to determine what needs to be done to aid your Samsung dryer.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
^Rainly
Bad dryer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad bad………..,.,.,.,.,.,.,.,.,.,.,.,.,.,.,…………………,,
No, I would not recommend this to a friendBrand response from Samsung
Posted .JacobwyattB, we understand your frustration with your dryer. We want to speak with you directly to gather more information about your dryer and provide better assistance.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151490956) to help our team pull up your information.
Have a great day.
^Camille
Inconvenience and disrespected.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Company lied to me multiple times , cancelled my order for their own faults and then blamed me and never gave me the products or compensation for wasting 3 weeks of our time and money. Corporate is real scam now a days smh.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand that your overall purchasing experience can be disappointing.
Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 for further assistance. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
Back ordered
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.product got back ordered for 4 months which is a bummer. we had to go with a different model
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Shashikumar R,
Thank you for finding the opportunity to share your sentiments with us about your Samsung dryer experience. It pleases us that you found an alternative Samsung dryer model.
Thank you for choosing Samsung and have a great day!
^Rainly