Customer Ratings & Reviews
- Model:
- DVG55CG7100WA3
- SKU:
- 6547606
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 7.4 Cu. Ft. Smart Gas Dryer with Steam Sanitize+ for its overall performance, large capacity suitable for bulky items like comforters, and effective drying capabilities. The dryer's ease of use, quiet operation, and smart features, including app connectivity and steam function, also receive positive feedback. Many appreciate the dryer's design and the ability to monitor cycles remotely. There are no reported negative comments about this product.
This summary was generated by AI based on customer reviews.
not enjoyed, returned back to Best Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.did not like this item. Had Best Buy pick it back up
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for choosing Samsung for your Appliance needs. It's sad that you no longer have the product, and we know your disappointment about your overall experience with the dryer.
We would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Thank you.
-Angelica
Dont buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy from best buy..customer service is not good
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
Quickly out
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return because it started making knocking noises inside of the dryer. We had only used it a couple of times. Only if it worked well, the rest was great. Very frustrating.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Christian,
We appreciate you sharing your experience and for choosing Samsung for your dryer needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partners to explore products that better fit your needs.
Have a great day!
^Chrystel
Surprised
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return item because there was an issue with the door and connection on the gas line. So I can’t tell you how a working one is like.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi VeronicaD,
Thank you for choosing Samsung for your dryer needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partners to explore products that better fit your needs.
Have a great day!
-Kimberly
Horrible product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer does not dry clothes! The smart sensors are not very smart. Clothes are soaked and it’s not blowing hot air to dry!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Davidlee, we know how essential it is to have a working dryer. We are here to help you.
Below is a link to help you diagnose if your dryer does not heat up. Please click on the embedded word.
Clothes are not dry after using Samsung dryer
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-has-no-heat-at-all
Please see page 55 under the "Does not heat" section of the manual for more details.
Manual
https://downloadcenter.samsung.com/content/UM/202307/20230703165742912/DC68-04403B-02_IB_DV7000_EN_230703.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146600887) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Capacity
Samsung washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is amazing! I was worried about getting the agitator due to losing space but you really only lose .5 cu ft. So I can still wash my bedding easily.
I would recommend this to a friend - Pros mentioned:Overall performance
Best Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer works great and quality is impressive we still need to install sanitizer
I would recommend this to a friend 5/5
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product . Simple , easy and clean design . Would buy again
I would recommend this to a friend- Pros mentioned:Overall performance
Best Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, Samsung best Quality. High reviews
I would recommend this to a friend - Pros mentioned:Noise level
Very good washer and dryer from Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good washer and dryer. Cleans effectively and not very loud sound. Highly recommend.
I would recommend this to a friend - Pros mentioned:Overall performance
Great Machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love Samsung, works great, does the job. Satisfied.
I would recommend this to a friend Dumb design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stupid design. Who would design a dryer with a slope top? Really hinders the ability to fold clothes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello KarenC,
Thank you very much for your observation and feedback on our products. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG)
Have a great day.
-John