Customers praise the 7.4 Cu. Ft. Smart Gas Dryer with Steam Sanitize+ for its overall performance, large capacity suitable for bulky items like comforters, and effective drying capabilities. The dryer's ease of use, quiet operation, and smart features, including app connectivity and steam function, also receive positive feedback. Many appreciate the dryer's design and the ability to monitor cycles remotely. There are no reported negative comments about this product.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Pros mentioned:
Overall performance
Rated 4 out of 5 stars
Electric Samusun Dryer
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ordered gas dryer by mistake, we have to go with electric dryer, Best Buy took back the delivery order and refunded the money, Thanks for the customer service!!
Instead purchased electric dryer which is working fantastic!
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good. The sensor dry feature is probably saving us a few bucks everytime and we aren’t ruining our clothes by drying it longer than it needs to be.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The appearance is nice. The available features are many. The dryer is horrible! It doesn’t dry well and it takes 2-3 cycles to get clothes dry. I wish I had done my due diligence as I would usually have done before making this purchase.
I bought it in March 14th it is now April 26 and the return window has closed. Looks like I’m stuck. My recommendation is don’t buy it! Don’t buy it! Don’t buy it!!
KimA, we know how vital a working appliance is at home. We're here to help with your dryer.
We recommend checking this link to help resolve the issue with your dryer not drying your laundry. Please match the issue you are experiencing from the list provided. Kindly click on the embedded word and watch the video if prompted.
Clothes are not dry after using Samsung dryer https://www.samsung.com/us/support/troubleshoot/TSG10001001/
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I based my 5 star review on these categories: packaging/delivery, set-up/start-up, features/ease of use, value and long term use. Nothing should be 5 stars up front IMO. First until delivered didn’t heat up period. Ran 1 hour cycles 3 different times and no heat. Was offered a repair or replacement and opted for replacement. New unit is in working order but I still feel that our old GE dryer worked a bit better (ran hotter). I dislike that dryer does not return to my last used setting after completing a cycle. Also wants to default to “eco dry” for timed setting. Not dealbreakers but they are small annoyances. My main concern after receiving a defective unit is, how long will it last. While my issue was remedied, it doesn’t take away my initial first impression and skepticism. I’d say this is a 50/50 purchase. Could be good or a waste of money.
Our goal for you is to have a better experience with your dryer, FernandoDiaz. Let's help you out.
We guarantee you that our appliance has undergone quality assurance. The default setting is "eco dry," but you can easily change it to your preferred settings manually. For details, please refer to pages 43-45 of the unit's manual under "Simple steps to start, Cycle overview, and Manual dry: https://downloadcenter.samsung.com/content/UM/202312/20231228084543614/OID64579_IB_DV7500C_EN_231222.pdf
Should you ever need more assistance, please feel free to get back to us via the following options: