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Customer Ratings & Reviews

Your price for this item is $849.99
The comparable value price is $989.99

Customer reviews

Rating 4.6 out of 5 stars with 200 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the 7.4 Cu. Ft. Smart Gas Dryer with Steam Sanitize+ for its overall performance, large capacity suitable for bulky items like comforters, and effective drying capabilities. The dryer's ease of use, quiet operation, and smart features, including app connectivity and steam function, also receive positive feedback. Many appreciate the dryer's design and the ability to monitor cycles remotely. There are no reported negative comments about this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 200 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Electric Samusun Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered gas dryer by mistake, we have to go with electric dryer, Best Buy took back the delivery order and refunded the money, Thanks for the customer service!! Instead purchased electric dryer which is working fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Na

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet,high capacity,efficient,cleans well,energy saver

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice set!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is great so far so good. Dry time is very quick and the sensor is accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Dries clothes. Plays a fun song when it’s done and connects to my Wi-Fi so I know when the cycle is done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    New dryer New technology features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The sensor dry feature is probably saving us a few bucks everytime and we aren’t ruining our clothes by drying it longer than it needs to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it except hard to find a setting where I can change temp.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer/Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new washer dryer works very well. Great Purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is awesome, easy to learn, simple dials quick drying and love the steam option

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    SAMSUNG Washer & Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. Everything I look forward to in a washer and dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Buyer Beware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The appearance is nice. The available features are many. The dryer is horrible! It doesn’t dry well and it takes 2-3 cycles to get clothes dry. I wish I had done my due diligence as I would usually have done before making this purchase. I bought it in March 14th it is now April 26 and the return window has closed. Looks like I’m stuck. My recommendation is don’t buy it! Don’t buy it! Don’t buy it!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      KimA, we know how vital a working appliance is at home. We're here to help with your dryer.

      We recommend checking this link to help resolve the issue with your dryer not drying your laundry. Please match the issue you are experiencing from the list provided. Kindly click on the embedded word and watch the video if prompted.

      Clothes are not dry after using Samsung dryer
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1148930769) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    New Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new upgrade to my 2014 Dryer. Nice Smart option and steam. Need to upgrade my washer to match.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the large capacity of this dryer. Easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok ... delivered with a small dent on right side ... will be fine because it is against a wall

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Appliance review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most efficient and modern washer ive ever had Bestbuy never let down!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything was perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service fast hook up. I’m extremely happy.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer, have had great success with sanding in the past, and still holds true

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Supa Dupa Sharp Lookin

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, it looks great. I can’t really give an honest opinion because it doesn’t get delivered for 3 more weeks.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Concerned about longevity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I based my 5 star review on these categories: packaging/delivery, set-up/start-up, features/ease of use, value and long term use. Nothing should be 5 stars up front IMO. First until delivered didn’t heat up period. Ran 1 hour cycles 3 different times and no heat. Was offered a repair or replacement and opted for replacement. New unit is in working order but I still feel that our old GE dryer worked a bit better (ran hotter). I dislike that dryer does not return to my last used setting after completing a cycle. Also wants to default to “eco dry” for timed setting. Not dealbreakers but they are small annoyances. My main concern after receiving a defective unit is, how long will it last. While my issue was remedied, it doesn’t take away my initial first impression and skepticism. I’d say this is a 50/50 purchase. Could be good or a waste of money.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Our goal for you is to have a better experience with your dryer, FernandoDiaz. Let's help you out.

      We guarantee you that our appliance has undergone quality assurance. The default setting is "eco dry," but you can easily change it to your preferred settings manually. For details, please refer to pages 43-45 of the unit's manual under "Simple steps to start, Cycle overview, and Manual dry:
      https://downloadcenter.samsung.com/content/UM/202312/20231228084543614/OID64579_IB_DV7500C_EN_231222.pdf

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with the reference number, 1149984794, to help our team locate your information when you message us.

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dry is great. However, drying time with sensor seems a little short. I need to add drying time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this set. Our 2nd time buying because we sold our house and the new owners wanted to keep the washer/dryer.

    I would recommend this to a friend
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