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Customer Ratings & Reviews

Your price for this item is $849.99
The comparable value price is $989.99

Customer reviews

Rating 4.6 out of 5 stars with 206 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the 7.4 Cu. Ft. Smart Gas Dryer with Steam Sanitize+ for its overall performance, large capacity suitable for bulky items like comforters, and effective drying capabilities. The dryer's ease of use, quiet operation, and smart features, including app connectivity and steam function, also receive positive feedback. Many appreciate the dryer's design and the ability to monitor cycles remotely. There are no reported negative comments about this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 206 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dry is great. However, drying time with sensor seems a little short. I need to add drying time.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features and the sleek design. It holds a king sized comforter. The drying sensors are accurate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok ... delivered with a small dent on right side ... will be fine because it is against a wall

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues so far. Love that it alerts my phone when it’s done. Love the color. Works perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung dryer gas

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great looks good quite and smooth so glad I bought it from bestbuy with the 5 years warranty

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer easy to use so far so good no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The time saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say enough about this machine it's just wonderful and very efficient

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    excellent dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung appliances, excellent product, I received great pricing!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very pleased!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use & so spacious inside! We can do bigger loads of laundry with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the capacity. Has been a great addition to the home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung gas dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gas Dryer works well after initial few loads. Samsung makes good gas dryers.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Concerned about longevity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I based my 5 star review on these categories: packaging/delivery, set-up/start-up, features/ease of use, value and long term use. Nothing should be 5 stars up front IMO. First until delivered didn’t heat up period. Ran 1 hour cycles 3 different times and no heat. Was offered a repair or replacement and opted for replacement. New unit is in working order but I still feel that our old GE dryer worked a bit better (ran hotter). I dislike that dryer does not return to my last used setting after completing a cycle. Also wants to default to “eco dry” for timed setting. Not dealbreakers but they are small annoyances. My main concern after receiving a defective unit is, how long will it last. While my issue was remedied, it doesn’t take away my initial first impression and skepticism. I’d say this is a 50/50 purchase. Could be good or a waste of money.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Our goal for you is to have a better experience with your dryer, FernandoDiaz. Let's help you out.

      We guarantee you that our appliance has undergone quality assurance. The default setting is "eco dry," but you can easily change it to your preferred settings manually. For details, please refer to pages 43-45 of the unit's manual under "Simple steps to start, Cycle overview, and Manual dry:
      https://downloadcenter.samsung.com/content/UM/202312/20231228084543614/OID64579_IB_DV7500C_EN_231222.pdf

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with the reference number, 1149984794, to help our team locate your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 2 out of 5 stars

    Looks pretty but does not dry very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a huge fan of this dryer, we got it the end of Sept and I tried to love it but honestly wish I never bought it. It looks great but dries horribly! It should not have to take 2 hours on the highest temp setting just to get a medium load of clothes to dry. Wish I could love it but I can't...

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      HeatherP, we understand the disappointment of dealing with a dryer that takes too long to dry clothes. Let us help.

      Here is a link to the troubleshooting steps for when your dryer takes too long to dry.

      Clothes are not dry after using Samsung dryer
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-takes-too-long

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151525274) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Erin

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and excited to use it. The specialist at the store gave me incredible advice.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Amazing Dryer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dryer. My clothes come out dry, soft, and smelling great. I'd recommend to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent Capacity. Easy bottoms. Light inside visibility excelent

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product it works great. Love the app that comes with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything was perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service fast hook up. I’m extremely happy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Great quality purchase!! Just as described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Best Buy✅✅

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service on our interactions, purchasing, delivery, support!!

    I would recommend this to a friend
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