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Customer Ratings & Reviews

Your price for this item is $899.99
The comparable value price is $989.99

Customer reviews

Rating 4.6 out of 5 stars with 212 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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There aren't enough negative mentions yet.
90%would recommend to a friend

Customers are saying

Customers praise the 7.4 Cu. Ft. Smart Gas Dryer with Steam Sanitize+ for its overall performance, large capacity suitable for bulky items like comforters, and effective drying capabilities. The dryer's ease of use, quiet operation, and smart features, including app connectivity and steam function, also receive positive feedback. Many appreciate the dryer's design and the ability to monitor cycles remotely. There are no reported negative comments about this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 212 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product it works great. Love the app that comes with it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Great quality purchase!! Just as described.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Efficiency plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient, love the 25 minute cycle. Saving a ton and water and electricity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dryer excellent team thank you best buy will dhop here again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it all the way around. Easy to use Dry's quick

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Washer and Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the pair of Samsung Washer and Dryer last month. Love it. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product that does performs as expected. Makes a great pair with the washer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zero complaints. This was a huge upgrade from our last dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer/dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great exactly like it was advertised. Definitely would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dryer love that I can use the app on my phone

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer and dryer! Huge and washed and dried very quickly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t wait to receive the item. Best Buy always makes ordering easy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Concerned about longevity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I based my 5 star review on these categories: packaging/delivery, set-up/start-up, features/ease of use, value and long term use. Nothing should be 5 stars up front IMO. First until delivered didn’t heat up period. Ran 1 hour cycles 3 different times and no heat. Was offered a repair or replacement and opted for replacement. New unit is in working order but I still feel that our old GE dryer worked a bit better (ran hotter). I dislike that dryer does not return to my last used setting after completing a cycle. Also wants to default to “eco dry” for timed setting. Not dealbreakers but they are small annoyances. My main concern after receiving a defective unit is, how long will it last. While my issue was remedied, it doesn’t take away my initial first impression and skepticism. I’d say this is a 50/50 purchase. Could be good or a waste of money.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Our goal for you is to have a better experience with your dryer, FernandoDiaz. Let's help you out.

      We guarantee you that our appliance has undergone quality assurance. The default setting is "eco dry," but you can easily change it to your preferred settings manually. For details, please refer to pages 43-45 of the unit's manual under "Simple steps to start, Cycle overview, and Manual dry:
      https://downloadcenter.samsung.com/content/UM/202312/20231228084543614/OID64579_IB_DV7500C_EN_231222.pdf

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with the reference number, 1149984794, to help our team locate your information when you message us.

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loveeeee great quality and absolutely loved it. 100% recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Best Buy✅✅

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service on our interactions, purchasing, delivery, support!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything was perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service fast hook up. I’m extremely happy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    satisfied... for now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    design is good, quality is good and doesnt feel cheap. cloth dry well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to set up and conect whit the smartthings app

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how deep the top load washer is. Also, the washer and dryer are very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little loud with the chimes, but other than that, we really like it

    I would recommend this to a friend