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Customer Ratings & Reviews

Your price for this item is $899.99
The comparable value price is $989.99

Customer reviews

Rating 4.6 out of 5 stars with 212 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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There aren't enough negative mentions yet.
90%would recommend to a friend

Customers are saying

Customers praise the 7.4 Cu. Ft. Smart Gas Dryer with Steam Sanitize+ for its overall performance, large capacity suitable for bulky items like comforters, and effective drying capabilities. The dryer's ease of use, quiet operation, and smart features, including app connectivity and steam function, also receive positive feedback. Many appreciate the dryer's design and the ability to monitor cycles remotely. There are no reported negative comments about this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 212 reviews
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this washing machine my favorite function is the smart connect because I am able to start and stop their washer. I also have the capability to set the washer to start at a different time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gas Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Samsung gas dryer. It is very easy to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung failure

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so disappointed in this dryer. Constant issue with the gas valve and clothes come out smelling like natural gas. NEVER had an issue like this with the old dryer. You pay good money for something and have the simple expectation it will work as advertised. Perhaps concentrate your efforts on the most basic function of the dryer, Samsung. I dont need 50 settings I'll never use, just one that dries our clothes effectively.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Aaron,

      We understand your disappointment with not having the best experience with your dryer. Let us help.

      Here is a link for troubleshooting steps for your dryer that has your clothes smelling like gas; kindly click the embedded words.

      Samsung dryer smokes or smells.
      https://www.samsung.com/us/support/troubleshooting/TSG01000971/

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1149897339) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Rated 4 out of 5 stars

    Gas dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is reliable as expected. I am not disappointed!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a long time to dry my clothes. I have to dry them for over an hour

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it i love the way it wash my clothes the color is great great machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Best Buy!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to buy i n Best Buy my Refrigerator my washer and mi Dryer are from Best Buy the Best! Everything is under Garanty!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were on back order for another model without the steam sanitizer and they upgraded us to this one. We love it. It works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very nice but it is big and wide in the space of the Laundry Room. When looking at it in the store you dont realize !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer! It dries our clothes really fast and seems energy efficient. Haven’t used all of the features yet but look forward to the steam option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Doesn't Dry fast enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure what is wrong with this dryer, I am having a tech come out to look at it because since I got it. It takes 2-3 cycles to dry my clothes. Maybe I got a dryer that is faulty

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Gas Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this dryer. The dryer quality is consistently outstanding, exceeding my expectations every time I use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Had this about a month, so far i really like them! I also like getting notified on my phone when cycle ia done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer was more than i expected to be will recommend this tonanyone thats buying a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this dryer. I do have to have the most time on for the cycle but it’s been great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 2 out of 5 stars

    Replacement unit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit very nice color easy to use and very nice to run

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Worth the price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than our old one. Sensor works really well. Love the updates from the app!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gas Dryer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice item and also good service from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Johnny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good did wash fast and clean would recommend to e

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. This dryer was great decision. Great buy

    I would recommend this to a friend