Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 1960 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.6 out of 5 stars

  • Dry Time

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the 7.5 Cu. Ft. 11-Cycle Electric Dryer with Steam's performance, ease of use, and quiet operation. Many appreciate the steam feature and the dryer's large capacity. However, some customers reported issues with the heating element and found the control panel difficult to read due to its angled design. The dryer's size was also noted as a potential issue for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 1,960 reviews
  • Rated 5 out of 5 stars

    Good Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    efficient, reliable, great sturdy Electric Dryer!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good first dryer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, plenty of options, little bit louder then I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer in middle price range

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st washer purchase and it does everything I need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my new dryer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Parts for dryer can be costly but overall I love my steam dryer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good value for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this purchases as we usually are at best Buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unit was picked up and replaced

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - 7.5 Cu. Ft. 11-Cycle Electric Dryer with Steam - Platinum Dryer seemed to work ok but was of no good to keep since the washer was of such poor quality. Was returned and I will never buy another Samsung product. No negative review for Best Buy. Samsung- YES.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the right choice it performs smooth just as expected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My very first dryer purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints thus far. Works great. I am happy with my purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good drying system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dryer with nice options for delicates and bedding

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely disappointed with the dryer. We stack our units and the mounting brackets required for these put a large space between the washer and dryer that now how to be cleaned. The dryer display cannot be read from the floor so we have to keep a tool nearby all the time. Not one single load on any pre-set, automatic cycle has fully dried a load of clothes. Doesn't matter if it is sheets or jeans they come out with areas that are damp or wet. Used the wrinkle release setting on a new item before a dinner date and had no idea the article was going to be soaking wet, drenched and not able to be worn. Although the end of cycle signal is a nice sound, it cannot be heard more than one room away. Very unhappy which this purchase and disappointed we will have to deal with it for years.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Color and drying options are great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking forward to lots of use of our new Sam sung dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be returning to Best Buy for my next big purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent dryer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the features on this dryer. It is very quiet.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible piece of junk

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries clothes well, but after only two weeks it makes a noise behind the drum. It sounds like a change is in the dryer every time we turn it on. Not long after that it has started making a humming noise. When I use wrinkle release clothes come out soaking wet. Only have had dryer for a month and going to have to have geek squad out to fix it. Good thing I payed a extra $110.00 for five year warranty, because things are bleak with this dryer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints about this dryer after a month and a half.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No problems so far.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting familiar with the product. So far I like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good products

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good products and we love it !This unit is beautife

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price excellent team good recommend for the ítem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer dryer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's A nice item, just wish the pedistools were cheaper.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with the product. Could be better in looks

    I would recommend this to a friend