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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1960 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.6 out of 5 stars

  • Dry Time

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the 7.5 Cu. Ft. 11-Cycle Electric Dryer with Steam's performance, ease of use, and quiet operation. Many appreciate the steam feature and the dryer's large capacity. However, some customers reported issues with the heating element and found the control panel difficult to read due to its angled design. The dryer's size was also noted as a potential issue for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 1,960 reviews
  • Rated 4 out of 5 stars

    best part is how it saves water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sounds it makes when it is turning on and off

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very queit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    paln to keep to to be installed in new home once built

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Looks great but hard to empty the lint trap

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product; solid functionality (does everything we want

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the options on this dryer. Good for heavy loads.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great just takes longer to dry then my old one did

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Dyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lobe my new dyer, it was a great investment......

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice so far so good!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice piece of work, I hope It will last for-ever !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally in love with my new washer and dryer pair!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok just a typical dryer. One big con i have on this dryer is as soon as your clothes are dried you have to rush to get them out and leave the door open cuz if you dont moisture builds up inside and could cause and odor

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    looks great and dries quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the steam settings, they save e so much time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price, great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of options, not infinitely adjustable though.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No more Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer is working fine but this purchase was the end of a really bad experience that started at Home Depot. We bought a washer and dryer but the dryer was on back order, then was lost and never showed up. In the meantime, the washer is spinning in such an out-of-balance manner that the machine is walking across the floor. We have had service twice (through Samsung) with no satisfaction. But while all that was going on, we needed a dryer so we cancelled at Home Depot and purchased from it from Best Buy and got it within two days. Yeah, Best Buy! So the rating is really on the washing machine and Samsung and I only hope the dryer continues to function properly. Best Buy is now our go to store for appliances.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dryer gets things dry fast steam takes outwrinkles

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had this for a short time but so far so good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using unit for a few days over a month and it has developed a periodic roar coming from the motor. I was warned by a fellow Best Buy customer that this make was not dependable. Obviously, I should have listened to him

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after 2 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 years the dryer no longer heats up. Have had the unit repaired multiple times now and the issue just returns after a few days. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Washing Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very happy with this product. Had problems beginning with delivery and installations. Very bad experience. We have used this twice and already I had to call Samsung to get them to service it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Dissappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this dryer when I first got it. I had it for 3 years and it started making loud noises. A repair person came and said the parts needed were no longer available and I would need a new dryer. My previous washer and dryer lasted 11 years and when I bought that set it was the cheapest I could buy at a scratch and ding store and it still lasted 11 years. The nice fancy one only lasted 3. That is really messed up. Never again will I buy Samsung appliances.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 1 out of 5 stars

    Died after 18 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this dryer in August 2016 to replace a similar Samsung dryer purchased in August 2012 that died after 4 years. This one has died after only 18 months. I was happy with it while it worked, but I won't be buying another Samsung washer or dryer. I expect much more than 18 months of use!

    No, I would not recommend this to a friend