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Customer reviews

Rating 4.6 out of 5 stars with 1960 reviews

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Rating by feature

  • Capacity

    Rating 4.6 out of 5 stars

  • Dry Time

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are impressed with the 7.5 Cu. Ft. 11-Cycle Electric Dryer with Steam's performance, ease of use, and quiet operation. Many appreciate the steam feature and the dryer's large capacity. However, some customers reported issues with the heating element and found the control panel difficult to read due to its angled design. The dryer's size was also noted as a potential issue for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 1,960 reviews
  • Rated 5 out of 5 stars

    Excellent Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this dryer along with the coordinating washing machine. This dryer is absolutely wonderful! Our clothes are dry in half the amount of time, and my delicate items stay looking new with all of the extra settings. The steam setting is an added bonus as well. Would definitely recommend this Samsung dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect and with steam

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great dryer, got it on sale and most importantly it hooks up to the main water supply for the steam, watch out some other dryers that do steam have to be manually filled which quickly becomes a pain.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    average dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's an ok dryer. we had its drum rollers replaced like twice during the first five years. I replaced them later once and now it's making those sounds again. it's definitely not comparable to an LG dryer but if you can keep up with roller and possibly a belt replacement then it does the work. no problems with anything else.

    I would recommend this to a friend
  • Pros mentioned:
    Steam

    Rated 4 out of 5 stars

    Very Happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this unit. The steam feature comes in handy for me when I am using it for 15min to fluff/de-wrinkle my clothes. The lint catch is very nice. Somehow they got it to just fall right out when emptying it...almost like a non stick pan for cooking. Never seen anything like it. the only thing keeping me from 5 stars is the 280.00 price tag fr the pedestal attachment. I opted not to go for them as that was the cost of another washer/dryer when you get a pair. I just put a mat down and get on one knee to transfer the load. It is fine for me. If the pedestals go on sale at some point, I might revisit them.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance, Ease of use

    Rated 5 out of 5 stars

    Great dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had older units that either over dried or under dried our clothes, this dryer has been perfect with drying. Very easy to use and good price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not yet sure

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance unknown at present. The electric requirements do not include the fact that most older homes do not have 240v power but do have 220v. This dryer has no options for 220v. If hooked up to 220v it voids the warranty.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Great dryer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 1976 dryer died a little under a year ago, so I bought this dryer to match my new Samsung front-load washer. I have never regretted my decision. This dryer has a steam function which I have not used yet. In fact, I have not used many of the features. But I will say that it dries my clothes much faster than my old dryer did. I like the many options and features that the dryer has (maybe one day I'll actually get to use more than a few settings).

    I would recommend this to a friend
  • Pros mentioned:
    Steam

    Rated 4 out of 5 stars

    good dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate the annoying on/off music that plays every time. But if you turn it off, there's no end of wash beep. The other annoying thing is the dryer turns off after each cycle, so I have to turn it back on and listen to the music again. Otherwise, the dryer functions great as expected. Especially love the steam feature for getting out wrinkles/refreshing something without washing it too. Door seems a bit cheap, and you've gotta slam it to get it to latch, but no other functional issues.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Please research before you buy Samsung Products

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will admit, I have had a Samsung dryer for 5 years so far but I don't use it heavily - maybe once a week if that. During the first 3 years, the belt broke and I had to replace it (easy fix, but annoying). Two years have gone by and now it seems that the metal drum is coming apart at the seams (literally - there's a large crack in the seam - see photo). That crack is causing the drum to be out of round and the dryer makes a loud thumping noise on each revolution. When I say research, look for this specific problem and you will find literally thousands of reports and videos of the same thing happening with Samsung products. Now, I am faced with the issue to repair (at a cost of $400+) or cutting my losses and replacing it with something else. I started the research into replacing with a different brand and it seems LG dryers have having some of the same issue. Samsung will do absolutely NOTHING for you outside of the warranty. Do NOT purchase a Samsung dryer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    More features than I might ever use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the number of cycles and options. Can even steam clothes. The control panel is easy to use. Works perfectly. Although not incredibly noisy I would prefer if it were even better sound insulated.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Great Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this dryer, nice to have all the options, is fast at drying and very large!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Performance

    Rated 5 out of 5 stars

    Fantastic Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic dryer. WOrks well super quiet. LOve the high technology look and feel!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    does what it says it does

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most I have ever spent on something like but I decided to go new instead of buying another set of used ones. Having this delivered and set up by bestbuy was also great!

    I would recommend this to a friend
  • Pros mentioned:
    Steam

    Rated 5 out of 5 stars

    Awesome dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this along with the matching washer, and together the pair are awesome! The speed and efficiency of the dryer, the wrinkle prevent setting, thesteam feature and the touch up options have all been time savers and great tools to have in a house full of busy kids. So very happy with this set of purchases.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but doesn't last long

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, but definitely get a warranty. It started ti make a noise (drum bearing) about 3 years of owning it. I failed to claim it on Geek Squad warranty. Then at 6 years the heater went bad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FIRST, BESTBUY WAS VERY UNHELPFUL!!! This dryer was delivered to my house 7/10 on August 5th it stopped working. The dryer does not heat up at all on any setting. I called Samsung the following day, I spent and hour and half on the phone with them and they could not get a tech to my house and sooner than Aug.14th!!! I have 4 kids!! I think the fact that it broke that soon they should offer to give me a refund or send me a new dryer!!!! Now they're going to start taking it apart and who knows what will happen after that!!! I can't even believe that for the cost of this dryer I am experiencing all of these issues!!!!! I WILL NEVER BUY ANYTHING FOR BESTBUY OR SAMSUNG AGAIN!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Dryer compared to your standard one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our new Samsung dryer. I love that it can take more load compared to our old standard one. It is very easy to used and the time clock on the display actually tell you when it will be done. I LOVE it and would recommend it to anyone that want to upgrade their dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer/dryer set!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer have a great mix of energy efficiency and production speed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    really good dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its worth the original price all though I bought it with twp gift cards i recieved with a cell phone purchase. It is easy to use and does its job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great buy for low price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a really great buy for a low price at best buy.com

    I would recommend this to a friend