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    • Brand Response

      MsSamsung 

      November 6, 2014

      Hi Mikesgirl1990,

      Thanks for the feedback as well as the tips for others. Much appreciated!

      Ms. SamsungMsSamsung

    • Brand Response

      MsSamsung 

      September 16, 2015

      Hi Justchris,

      I'm sorry to hear you're having an issue with your DV42H5000EW. Please note that there are several factors that could be causing the Dryer to shut off early. In particular, it's very important to make sure the lint filter and vent ducts are free of clogs that could inhibit air flow. If the Dryer can't exhaust safely, it needs to turn off to prevent overheating. Other factors that could be causing this and tips for resolving the issue can be found on pages 33-34 of the User Manual.

      Thank you,
      Ms. Samsung MsSamsung