Main Content

Customer Ratings & Reviews

Samsung - 7.5 Cu. Ft. 9-Cycle Electric Dryer - White-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 1425 reviews

93%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-19 of 19 Reviews mentioning:
noise
  • Rating: 3 out of 5 stars

    Good but noisy dryer

    Posted
    sasa
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    My dryer makes a lot of noise and I believe Best Buy delivery didn't bother to make sure it was leveled correctly

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    great dryer but a little noisy

    Posted
    juicyj
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I love the dryer and would have given it 5? but it seems to be a little noisy when in use I live in an upstairs apartment and woulda liked it to be a little less noisy. But for the price its a great dryer and it works really really really good and fast drying

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Bulky and Loud Dryer

    Posted
    WRC1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The washer/dryer set is large and bulky. Not compact for laundry room. Has to be far from the wall due to hoses. Makes loud noises and shakes when drying. Not a quality product.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great dryer

    Posted
    DonFromFlorida
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The new Washer and Dryer we brought are great. Electric bill has gone down and we are serenaded with music instead a harsh buzzer

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Worked ok for about 6 months then stopped heating

    Posted
    Perezprado
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Contacted samsung and they send a service guy to fix it. It got fixed but now making loud humming/buzzing noise.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good sensor dryer for every day use

    Posted
    Thatyouknow
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Good sensor dryer for every day use. It is little bit loud but work great.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good product

    Posted
    siljon
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Works well, but a little noisier than expected. Clothes come out well, no need to iron many of them, even dress shirts.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    be careful if you stack this dryer

    Posted
    washwarrior
    • Verified PurchaserVerified Purchase

    The dryer seems to work well but the controls cannot be read/operated when stacked because the panel is angled back. I must use a step ladder to read the dial. Machine is very noisy.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Began making noise after 2 years, broke after 3

    Posted
    Nibs
    • My Best Buy® Elite Member

    The dryer functions fairly well though the lowest heat setting is higher than I'd like, and the "steam" function is worthless. It just squirts a bunch of water onto your clothes which results in wet patches as opposed to a true steam/mist. But the worst issue is the fact that after only 2 years, it started making noise. A year later, the dryer stopped mid-cycle. Since it was out of warranty, I took the dryer apart to repair it myself and found that the roller that tensions the belt which rotates the drum had melted. The roller wheel is plastic and it rides on a metal shaft, and there is no bearing. Same thing for the rollers that the drum rolls on (no bearings on those either). Samsung could have spent an extra dollar or two to make these parts last and make the dryer more reliable but they didn't. These are parts that spin and carry a substantial load during operation and there is no excuse not to design these so cheaply. I won't buy another Samsung appliance.

    No, I would not recommend this to a friend

    • Brand response

      Samsung

      Thank you for sharing your experience with us, Nibs. Samsung is always looking for ways to grow and reviews like yours are vital in this process. ^Lo Samsung

  • Rating: 4 out of 5 stars

    So far, good.

    Posted
    lanky2014
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This dryer works well. However, I have to increase time to get my towels nice and hot. It is a little noisy but can't hear it when we close the door to the laundry room. The sound notification for a completed load is a little annoying but you can change the length of the chimer.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good for price

    Posted
    Scottie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Ok dryer. Makes a little more noise/rattle then I would like. The moisture sensor doesn't work as good as my old dryer which was a 20 years old Maytag. Over all not bad for price.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Okay

    Posted
    Rawleyyost
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Louder than I expected. Difficult to clean the lent trap. Rattles some. Great price.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice Large Capacity Dryer

    Posted
    Ulysses645
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Large enough for most households. Relatively quiet and efficient. Lint collector is well designed. One drawback is the sounds are a bit loud and "sing-songy", but these can be shut off. Got a good deal on this and its paired front loader washer, so no complaints

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Do your research...or buy the warranty!

    Posted
    mikeg
    • My Best Buy® Member

    Bought this as a set with washer during summer holiday sale in 2016- that was the only good thing about it- saving $200 vs regular price, but did not expect it to last only 2 years! started making a loud squeaky noise and then completely stopped. Appliance repair guy diagnosed as bad rollers/bearing and switch- plastic was melted away from bearings when he replaced them...$300+ later! it's working again and the squeaking is much less. Samsung was no help and after reading the reviews online, it seems to be a common problem. I would definitely buy the warranty next time or spend the extra money on a more reputable brand.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Squeaky

    Posted
    rsloan5
    • My Best Buy® Member

    Worked good at first. After only 15 months ( of course out of warranty) the dryer started making a horrific squealing noise. Calling a repair guy tomorrow. Disappointed to be having problems after such short use. Also, bought the matching washer which started leaking during every cycle after only 11 months. Next time will go back to a different brand.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Disappointed in this dryer.

    Posted
    29314
    • Verified PurchaserVerified Purchase

    Last Samsung dryer died one month after the 5 yr. warranty was up. Replaced it with a Samsung because we were told it would fit the base we already had. When the new dryer arrived, it did NOT fit the base so we had to go back to buy another base for close to $300.00 and wait another week to put the utility room back together. Had we been given correct information, we would NOT have purchased another Samsung dryer. Neither my husband nor I can hear this dryer's buzzer, so if you want to catch clothes so they don't wrinkle, you can't go any further than the next room, or you will need to re-wash the load to get the wrinkles out , even when set on wrinkle prevent. You also need to press ON then dial in your setting, then START and when you press pause to grab clothing out to hang up a few pieces at a time, releasing the pause doesn't always mean it will keep tumbling. Many times you have to start all over by pushing ON, dialing in the setting, then pushing START to get the clothes tumbling. The 5 yr. old Samsung was more user friendly and the buzzer had level options which could be easily heard, but of course was discontinued so consequently the new dryer doesn't match the 5 yr. old washer.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Piece of junk, save your money

    Posted
    Macfam2002
    • My Best Buy® Member

    At first this was a great dryer and loved it. As time went on though our clothes took longer to dry even on a light load. Now two weeks ago it's makes a horrible grinding noise likes it's going to blow up! Which is scary because we actually bought this set to replace the recalled set that could have possible caught fire and seeing how we already had a house fire in our life we didn't want to risk it. @@@@@@@@ So this set is only 2 years old) We have kept our appliances clean and the lint compartment always free of build up. I'm pretty sure the barrings are going out which is what happened to our very first Samsung dryer after owning it a month but I thought it was a fluke. This is our third Samsung set in 10 years!!! Never again will I buy a Samsung washer or dryer. We really loved our Samsung refrigerator and its durability so we had high hopes for the washer and dryer. The features of the appliances attracted me and their sleek look but pass on these and go with a Maytag or LG. IM LEAVING THIS REVIEW ON EVERY SITE THAT SELLS THESE PIECES OF JUNK!! My parents have had their Maytag set for 20 years with no issues!

    No, I would not recommend this to a friend

    • Brand response

      Samsung

      Thank you very much Macfam2002, for sharing your experience. We will definitely work towards improving this process for all of our customers. ^Shifa Samsung

  • Rating: 5 out of 5 stars

    So Far So Good

    Posted
    JillS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I bought a Samsung Suite with Washer, Electric Dryer, Refrigerator, Gas Stove and Above the Range Microwave. I was able to get a discount from Samsung for buying the suite. This dryer is awesome. I love the quick dry setting, it will dry a load in 26 minutes. It can dry a comforter and has a setting for that. You do still need to pull the comforter out halfway and readjust so it dries the entire thing evenly. But No BIGGIE. It makes this noise when the load is done and I have not shut it off but it is rather excessive. You can shut that off easily with a button. The controls are easy to operate without reading the manual. I have mine stacked and I love it. It frees up a lot of space. If you dont stack I would suggest the pedestals.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Broke less than 48 hours

    Posted
    Unacceptable

    JUNK!! Completely unacceptable...how can Samsung build and sell something that breaks so easily. The 2nd day I had it, I spun the drum looking for pj's for my children. I heard it clicking and after the 2nd rotation I heard something in side the back pop off and fall and it was very loud! I turned it on and nothing. . no hum, no spinning, and the timer runs and it says it's drying. I'm assuming the Motor or the flywheel or something broke. My last dryer ran for 12 years without any problem. Samsung doesn't give a hoot either. The earliest they can send someone out isn't soon enough, a dryer is a major appliance and we have a family of 6 with laundry it the yen yang piling up. Samsung must not have a quality assurance to speak of because that's unacceptable and with the price it should be able to handle normal wear and tear at the very least!!!

    No, I would not recommend this to a friend