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Customer Ratings & Reviews

Your price for this item is $1,619.99

Customer reviews

Rating 4.6 out of 5 stars with 95 reviews

Rating Filter

Rating by feature

  • Ease of Use

    Rating 4.4 out of 5 stars

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers frequently mention the dryer's capacity as a significant advantage, highlighting its usefulness for drying various items, including delicates and regular clothes. The dual-dryer feature, allowing for separate drying of different laundry types, receives particular praise. Positive feedback focuses on the machine's effectiveness in cleaning and drying clothes efficiently.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 95 reviews
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Superb dryer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is the best! The dryer on top for smaller items is fabulous. It leaves clothes completely dry.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Cool dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool machine. Quite and works perfectly. The steam cycle is a little weird.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine, I can dry my sensetive clothes seperately at upper side.I don t have to wait to dry them.At the same time I can operate and finish all my clothes..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Gas Dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Gas Dryer. Steam Drying cycles are excellent if you would like to do remove wrinkles without doing Ironing in multiple shirts or pants at the same time. Connects with Samsung Smarthings app, where you get alert when cycle is completed to you can remove clothes before they start getting damp again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returned after first use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first load didn't fully dry because several minutes into the cycle an alarm when off and an error code HC2 appeared on the screen. I tried it several times and eventually called Samsung. I was told the dryer was overheating. I checked the filter and the vent and they were clean and unblocked. Best Buy was going to send a technician to take the motherboard apart. No way was I going to keep a machine that had to be taken apart after the first use. Maybe I got a defective model, maybe the technology is too new or maybe this machine has too much that can go wrong. I don't know but I exchanged it for something less complex and hopefully more reliable.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer, especially the top dryer. I can lay my delicates flat and they come out perfect! Only issue is I can’t get it to sync to my app.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Awesome Features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I am loving our new washer and dryer. My only complaint is that you have to select 'Smart Control' each time you start a new cycle, in order to use the wifi capabilities. In my opinion, that should be something that stays on until it's turned off. The upper dryer is great for delicates and masks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still waiting to be installed but glad they were willing to wait until I got my floors installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a set for my wife and she was very happy so I decided to buy the same set for my mother.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Although it took a minute to learn its a great was

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer and dryer combo has almost made me want to do laundry more often ... Almost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the two different comaprents for delicate wash and regular wash. Saves time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Return is to big for our laundry place and is very heavy for 2nd floor.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal for washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer came one time but washer delay by 8 + days, which caused a lot of problems at the new home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this dryer a few months now and it's simply flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are working thru some issues. But great product.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Top of heap

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure there is a better dryer on the market... This machine has it all, every setting and steam dry. Seriously, this is the top dryer in the space hands down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but worth it, very quiet and great extra features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer replacing a 20 year old dryer so it is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roger Mungaray

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. We had been debating on several different manufactures and models we ended up deciding on this one due to the size of my family

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice and modern dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the connectivity to the iPhone. Working perfectly so far

    I would recommend this to a friend
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