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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 722 reviews

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Rating by feature

  • Capacity

    Rating 4.6 out of 5 stars

  • Dry Time

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers often highlight the 7.5 Cu. Ft. Gas Dryer with Steam and FlexDry's quiet operation and ease of use. Many appreciate its efficiency and the speed at which it dries clothes, with the steam feature also receiving positive feedback for wrinkle removal and revitalizing fabrics. The attractive color options are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 722 reviews
  • Rated 3 out of 5 stars

    Easy to use and big enough dryer!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Between whirlpool and Samsung, I chose Samsung because the product looked very stylish and so easy to use. The price was a good match as well. We didn’t need too many function keys, but steaming sounded awesome. 5 star for the product, HOWEVER, 1/2 star for Geek squad installation!!!! It took three attempts to have the washer and gas dryer installed bc each team that came required different things to be done, and they needed to leave soon!! No time to explain or help us fix what needed to be done! First it was drain pan being too close to the wall, second it was the drain pipe surrounding area not being sealed with silicon and the third, the gas line was not the correct size that was ordered and they don’t have a spare bc they ran out!!! Omg!! How are we supposed to know all that and the team kept postponing their work to the next appt!!!! It was so frustrating!!! And I had to sternly request the customer service manager on the phone to have the washer and dryer stacked up at least and NOT just leave it in the garage bc the team wanted to leave right then. The gas line Bestbuy sold us wasn’t even the right one, which we didn’t know. We had to run up to Lowes and get a different size, STILL Ended up calling the plumber to hook up our gas dryer bc Geek squad told us to make another appt and we just couldn’t wait any longer to wash our laundry. Highly dissatisfied with the installation team and how they work!!! They should assess the laundry area first and tell customers what to expect on the actual installation, instead of just coming in with the stuff and telling us it cannot be done today bc this and that didn’t get done and they said they don’t have time for this. What?!! Are the staff here to install or just to drop off?!! Very inefficient use of time and energy for both of us! It needs to be fixed!! This has been too stressful for us more than moving into a new house!! Installation service was terrible. Also, I am 5’3 and it is pretty tall when stacked on top of each other, so I have to use a stepper to turn the function key.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Staph12! Samsung is really happy to hear that you love the washer. ^Jecca Samsung

  • Pros mentioned:
    Drying performance, Noise level

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet operation. Gets even the bulkiest of items dry on the first cycle. Love the many different options for all types of clothing. Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Overall performance

    Rated 5 out of 5 stars

    Excellent dryer!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is amazing and the color on it is absolutely stunning. It works really well and I love all the different settings on it. 100% recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Noise level

    Rated 5 out of 5 stars

    Like the dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have it for couple of months. No issues so far. Quiet (except for the concert at the end, which can be turned off :-)) and dries clothes well.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far been running for a month now ! Clothes smell and look great souls of got theses years ago especially super quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer is great works well ...installing went smoothly and I'm pleased looks great too the champagne color is very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Drying performance

    Rated 5 out of 5 stars

    Beautiful dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. How quick it drys the clothes. And the amount we can put in that still drys quickly. A great dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Sensor performance

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Moisture sensor seems a bit off at times and clothes aren’t fully dried. Otherwise works good.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Overall performance

    Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is quick and efficient. No jumbled tangles. Clothes come out smooth and neatly stacked.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Noise level

    Rated 5 out of 5 stars

    Super quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very elegant dryer I highly recommend it since it’s super quiet and dries everything really fast and leaves clothes super soft

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Overall performance

    Rated 5 out of 5 stars

    Champagne Dryer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This samsung dryer is not only good looking in the champagne color but is an amazing dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great dependable dryer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. Good Samsung quality. Easy to operate. Great installation service from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Overall performance

    Rated 4 out of 5 stars

    Fast

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer works very well. Clothes are done quickly and many different setting to choose from.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awsome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color and nice and quiet. Clothes smell amazing and love the lint trap in dryer

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Good quality’s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good thanks great capacity easy to use economic gas dryer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung for the win

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this dryer as a floor model. Nothing wrong with it, it was just a floor model on display. Saved a huge amount of money cause of it being a floor display model and they still offered a warranty. Only had minor scratches but dryer works really good.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Ease of use

    Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of options and easy to use. Does a great job and the cloths are just damp when it is done.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love My Samsung WD!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love doing laundry now! Beautiful machines! I purchased 2 sets for my home and love the look and extremely quite!

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Overall performance

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very Good an efficient product. Very easy to use. I wash almost every day and It’s a great energy saving. The clothes comes out very clean and fast. This Samsung washer is a good quality product. My laundry looks fantastic with this beautiful washer. I recommend it 100%.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Samsung Smart washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new washer. Its sleek & easy to use but cleans so much better:)

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there ArtG, I would like to congratulate you on your new Samsung Dryer. I am glad to hear you are loving the unit. Thank you for choosing Samsung in your home. ^Brad Samsung

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