Customer Ratings & Reviews
- Model:
- DVE45A6400W/A3
- SKU:
- 6470431
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the 7.5 Cu. Ft. Stackable Smart Electric Dryer's ease of use, quiet operation, and fast drying times. Many appreciate its smart features, including WiFi connectivity and notifications, as well as its sleek design and large capacity. The dryer's energy efficiency is also frequently praised. However, some customers have reported receiving damaged units.
This summary was generated by AI based on customer reviews.
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Great product. Great product. Great
I would recommend this to a friendDrying clothes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the technology used in this particular Dryer.
I would recommend this to a friendSamsung washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new washer, works great! App not to easy to use
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Vic1234, it makes me so happy to hear you are enjoying your Samsung Washer. Thank you got sharing with us. We are so thankful to have you in our Samsung family. ^Brad
Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Had some issues with delivery and damage.
I would recommend this to a friendProduct is good installation should be planned wel
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is good but over all i was not able to use the delivery service. The team was so busy during holidays and was not fine to uninstall my old washer/dryer and install new one. I was ready to pay the price but they were busy as i did not opt for that service.
I would recommend this to a friendSo far so good...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feature rich and attractive appliance. So far so good.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there ATXVagrant, I am so happy to hear you are enjoying your new Samsung Dryer. I am glad to hear you are loving the looks of the unit. We thank you for choosing Samsung and welcome you to our family. ^Brad
Don't do it!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A perfectly adequate, middle-of-the-road, mediocre matching dryer to a truly lousy washer! Take a hard pass on this one! If you are looking for a dryer and/or a washer, the new GE front loader lineup is excellent. Bought them to replace these crummy Samsungs.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi, ibemikeybee.
Thank you for choosing Samsung for your microwave. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
^Camille
.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with my new Samsung! Highly recommended!!
I would recommend this to a friendDisappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted stackables to save space. But I didn't realize how small the wash tub was compared to my previous washer. I can't tell the size of the load like i can with top load. I'm pretty sure I'm returning it & going back to top load.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, I understand how frustrating it can be when results and expectations do not quite meet. You are a valued customer and your experience matters to us. We are continually improving our products and services, and your feedback is vital to that process. I have attached a link to a guide on the best load size for your washer and dryer (https://bit.ly/3eULMxk). If you have any additional questions or concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144047675) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
JUNK
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It failed in 14 months. Samsung will not back their product. I will never be buying any samsung product again: appliance, tv, phone ext.
No, I would not recommend this to a friendok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No communication from the delivery guys and they scratched my dryer, left a long stratch in the middle of the glass. lets not mention there finger prints was left on my wall. Picture coming soon
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this issue, don't hesitate to get in touch with our BestBuy Customer Service Department at 1(888) 237-8289. Available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Reference Number: 1144820023
Have a great day.
^Chrystel
Poor install
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product ok, but had installation problem. BB tech told us our plug was bad. Called an electrician who said no dryer was wired wrong at install. Had to wait too long for them to come back and out $ for electrician.
I would recommend this to a friendDryer review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer looks good on the outside and very big but the custom dry time feature i like but a max of 90min is not long enough as well as the lent trap is difficult to open and dump every time
I would recommend this to a friendBrand response from Samsung
Posted .Hello Devenc,
Thank you for reaching out and sharing your feedback about your Samsung dryer. I understand you're having an issue with your dryer not being able to dry clothes as the 90 minutes custom dry feature is not long enough. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01000999/ to guide you on the issue. Just click on "Dryer is not hot enough" for the troubleshooting steps.
Please also see this link https://www.samsung.com/us/support/answer/ANS00051022/ for the cycles, settings, and features of your Samsung dryer.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dryer.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144598185.
-Noraina
Like the set but drying could be better.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good but have issues with it not completely drying towels. Have to manually set it to higher settings. Had it replaced and same outcome.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want to ensure that you will like not just the look of the dryer but also its performance, DanDan. We'll be glad to help with your Samsung unit.
I recommend checking the resources below for troubleshooting steps to try when the dryer is not drying.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
https://www.youtube.com/watch?v=LibK_OLFH4Q
You may also check pages 57-58 of the user manual for recommended actions with the dryer that does not dry the clothes properly.
https://downloadcenter.samsung.com/content/UM/202107/20210729062007516/DV8600A_DV8800_SimpleUX_DC68-04179B-02_EN_CFR_MES_Final_Version.pdf
You may refer to the link below to learn the best laundry load size for your Samsung dryer.
https://www.samsung.com/us/support/answer/ANS00080262/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145181978) to help our team pull up your information when you message us.
Thank you!
-Angelica
Dryer
|Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have liked to give it a good rating but had to return it because it was damaged
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to your local store if you want to raise feedback about your experience with the dryer.
Have a great day.
-John
Too time consuming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very time consuming to find cycle you want to use and hard to turn off and on. You have to hold the button for a while
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Kristy,
Thank you for taking the time to leave this review.
We understand you have concerns when choosing and activating the dryer cycles/setting.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide them with this number (1144943199) when you message us to help our team pull up your information.
Have a great day.
^Charles
Not Meant For Us
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got tired of fighting fate. Went through 2 of these. First one was bent/damaged in shipping as was the washer. Second one the drum light wouldn't come on and couldn't be repaired on site. Scrapped this order for a set of GE's instead. Just a bad set of circumstances all around and couldn't waste time waiting for replacements. Sorry Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there.
Thank you for choosing Samsung for your dryer. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
^Camille
Absolute Garbage!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I knew I shouldn't have bought another Samsung dryer but I ignorantly did it anyway (the washer/dryer set was slightly cheaper than the other brands). This dryer leaves clothes damp...and I mean very damp. It rolls clothes, sheets, blankets, whatever into a ball so only the outer layer of the ball gets dry. I had tremendous luck out of my last washer and dryer (LG) so this is partly my fault for thinking Samsung had corrected the issues I experienced from the last Samsung washer/dryer set I had purchased. The issues are still there and probably worse. I really wish I could get my money back but it's been too long. I don't recommend anything by Samsung. Just buy an LG and be happy with your purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for leaving us a review, Dag74. Let us help you with your Samsung dryer by providing the links below.
When a dryer is not drying, I recommend following the steps on the link to troubleshoot.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
https://www.youtube.com/watch?v=LibK_OLFH4Q
I've also included a guide to learning the best laundry load size for your dryer for reference.
https://www.samsung.com/us/support/answer/ANS00080262/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145073723) to help our team pull up your information when you message us.
Thank you!
-Angelica
Faulty dryer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Motor went out after 14months. I wouldn’t recommend this dryer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are glad you posted a review, JaimeW.
I have shared the available services that we have on the link below.
https://www.samsung.com/us/support/service/
For us to better assist you with your unit, we would like to speak to you directly.
Please get in touch with us through the following options below, so we can assist you in the best possible way we can.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145657430, which will help our team pull up your information.
^Rainly
Don’t Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible unless u want wet clothes and dry things repeatedly
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We are glad to receive a review from you.
If your dryer ends after only a couple of minutes with soaking wet clothes, your moisture sensors could be dirty.
I have shared a Samsung link below to make sure that we are performing the right troubleshooting steps.
Clothes are not dry after using the Samsung dryer.
https://www.samsung.com/us/support/troubleshooting/TSG01000999
Cycles, settings, and features on your Samsung dryer.
https://www.samsung.com/us/support/answer/ANS00051022/
Best laundry load size for your Samsung washing machine and dryer.
https://www.samsung.com/us/support/answer/ANS00080262/
Also, you can check the model's user manual link below on pages 58-59.
https://downloadcenter.samsung.com/content/UM/202301/20230107000449748/DV8600A_SimpleUX_UM_DC68-04179B-04_EN.CFR.MES.pdf
You can also watch the video links below.
Clean the moisture sensor on your Samsung dryer so it doesn't shut off early.
https://www.youtube.com/watch?v=lwWeL5JYNNo
What to do if your Samsung dryer isn't heating or drying?
https://www.youtube.com/watch?v=LibK_OLFH4Q
If you have inquiries and need further assistance in the future, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145654235, which will help our team pull up your information.
^Rainly