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Customer Ratings & Reviews

Your price for this item is $649.99
The comparable value price is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 4881 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 4,881 reviews
  • Rated 3 out of 5 stars

    Product and delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product; however, I am disappointed in the delivery company. If my vehicles weren't damaged by their delivery team, I would have been very satisfied.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Lowe's Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please get in touch with Lowe's customer service department at P. (800) 445-6937 H. 8:30 a.m. – 7 p.m. (ET), 7 days a week. They can answer your questions or transfer you to your local store to answer your concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Good value especially for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has worked well for the short time I've had it. Couldn't beat the price

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Quiet and holds larger loads. Easy to use and great value

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is great. I love the little song it plays when you yurn it on. Installation was easy and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, fast ciclos. Economic in water and electric

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    great looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it seems to take longer to dry loads than my old one...

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Melissa,

      We know how important it is to have a reliable appliance at home. Let us help you with your dryer.

      Here is a link to the user manual; kindly go to page 47 for troubleshooting steps to help you with the issue of your dryer.

      User manual.
      https://downloadcenter.samsung.com/content/UM/202509/20250923082244569/DC68-03381W-04_IB_DV6000_EN_250919.pdf

      If you have further questions or inquiries, these are the platforms that you can reach in the future:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1151257233) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    BestBuy purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    machine does what it says and works great so far so good, BestBuy Team members were excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clothes come very clean and very dry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it for a month and so far is doing great. Clothes come very clean and very dry, which reduces the time on the dryer. Like you can choose different types of detergent.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Solid dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve been happy with this so far. No issues or concerns. Doesn’t have a lot of high end features but works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this washing machine to upgrade my old washing machine. No complain washed the clothes well, it is smell good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice basic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good functioning unit that is relatively cheap. Has all the basic functions that a it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family of 6 loved it at our rental home. She even asked what model we purchased so she could order one for her new home

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not that great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will say this it’s seems to get clothes washed. A few things I’m not liking this is a very loud washer machine everyone in the house knows when it is running. The second thing I’m not like at all is water that is left after the cycle on the glass door. You have to leave the door open so it can dry. I hate returning stuff but I’m going to have to because I’ve had the washer for 2 weeks and it already has a mildew smell.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good front loading washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new washer. Not too loud, efficient and I like that it plays musical notes when done instead of a horn

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Washer is has so many options if I have a small load no problem. It is supper easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this washer for a month now and it works great! I am very satisfied!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best choice ever. If anyone looking for washer or drye this is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement for 11 year old washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer replaced my 11 year old Samsung front loader. No complaints here!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color and is very silent. This is the first time I purchased stackable ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had one minor problem, the decal on the start button was starting to fade while under warranty. Called Samsung and they got someone out right away to fix it and while he was there the tech went through everything and made sure everything was OK. Our previous washing machine was a Whirlpool, contacting them for warranty service was an absolute nightmare so I really appreciate how easy Samsung is to work with.

    I would recommend this to a friend