Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $649.99
The comparable value price is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 4880 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance, noise level, and ease of use as positive aspects of the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+. The capacity and design are also appreciated by users. However, some customers have expressed concerns regarding the spin cycle and installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 4,880 reviews
  • Rated 5 out of 5 stars

    Dryer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product at all not issue with any of them

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly washer. Seems to save on energy costs. Several different functions to get the best wash of any load.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Happy

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean. Quiet. Works great. I’m really happy with the cost and delivery

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New set

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were in need of a new set of washer and dryer and these have been not only easy but fun to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    What your wife wants.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m 5’2 and had to put half of my body in the washer when I had top loaders. I was hesitant to get front loaders but best choice I ever made. So much more convenient for me and I have more space now in my laundry room. 10/10 recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer are amazing i love them my clothes smell so clean and they dry dry fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't know what you want here.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were great however the machine was damaged. They got us to contact Best Buy for an amount off. However, the money did not show up. It took two hours on the phone for them to finally tell us we could get a Best Buy gift card. We are still waiting on that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love them!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Samsung Washer and Dryer. Very easy and great value for my money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New Samsung dryer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, it's brand new/shiney gas dryer and operates fine. My issue is I thought I'd see a drying time improvement over my 14-year-old gas Kenmore dryer...but comparing it to the old dryer honestly it's about the same time to dry a load of towels or clothes, the same average size load as I normally do...I tried a few different setting with the lint trap completely clean, same result. I was a BIT underwhelmed for $750.00. Here's to hoping it's build with longevity type parts

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      BruceP, sharing your observation that your dryer time matters. Let's get this taken care of.

      If your dryer is able to dry your laundry, only the excessive time it takes is the issue; we recommend checking this link. Please click on the embedded word.

      Excessive Drying Time
      https://www.samsung.com/us/support/troubleshooting/TSG01001989/

      I have also shared this link for further assistance. Please click on the embedded word.

      Clothes are not dry after using Samsung dryer
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-takes-too-long

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1150699842) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and quiet. Like the self cleaning. Also, like the 1 touch for operation and the many different settings. The rinse cycle as multiple settings.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good machine.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is great, low noise, basic good quality machine. My only complaint is that the door is not an easy shut, it's a bit sticky and even though brand new it's a little challenging to know if it's actually closed all the way, other than seeing the digital screen turn on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    liking it so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great after two months. Still has the problem of leaving water in the detergent dispenser. We leave ours pulled out now between washes to try and keep mold off of this one like we had the problem on the old washer. No mold so far on the rubber seal.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Noise level

    Rated 5 out of 5 stars

    Gas dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice dryer. Works well especially on towels. Very quiet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Amazing Washer - Almost silent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing machine, very silent and intuitive to use. Couldn't ask for anything better. Returned a more "sophisticated" machine for this one. Very good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung washer

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, cleans clothes and it is is efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best washer I've used

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this washer for a bit now, its probably the best one I've used, love the self clean also! Very easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first front load washer . I wasn’t sure I would like it but I really do. So easy to use and is quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Does whats needed for a good price.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Descent unit for the money. Originally used side by side. Bought stackable bracket for space savings. Quiet operation for a gas dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. Easy to use Energy efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Samsung washer it's a total upgrade from my last Whirlpool duet. Very easy to use simple very effective in cleaning my dirty uniforms.

    I would recommend this to a friend