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Customer Ratings & Reviews

$699.99
Save $200
Comp. Value: $899.99

Customer reviews

Rating 4.6 out of 5 stars with 6497 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 6,497 reviews
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Poor quality dryer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second dryer from Samsung. The first one was about a year and half old, over heated and started to smoke. I called Samsung they came out and said I have to have it professionally cleaned every year and it’s my fault so I had to pay to have it fixed (which was almost the cost of the dryer). I purchased this unit as a replacement and it seems to be subpar quality. I have to run multiple high heat cycles to dry larger loads and sometimes for small loads too. All of the custom cycles are useless because they never dry the clothes (they use lower heat settings). I suggest avoiding Samsung at this point.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Mark,

      We care about improving the performance of your dryer. Let's look at solutions to get your unit working correctly.

      Below is a link to help you with your dryer. Please choose the option that best fits your experience level. Click on any embedded text and watch the entire video if there are any.

      Clothes are not dry after using the Samsung dryer
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1151889102) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, great open box deal. Smelled a bit off the first few used but some washing machine cleaner fixed it

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great machine and quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far. Quiet and cleans well. Some vibration, but that level depends on how many items you have in the machine.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washing dynamo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size washing machine and very quiet.works well in short time. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Neat appearance and ease of operation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine is quiet and fits nicely in the space. The different cycles are sufficient for my laundry needs.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very quite dryer and no issues drying the clothing.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washing machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer. Efficient. Quite. Handles big and small loads equally well. Definitely recommend this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Fast, quiet and so many features.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new dryer. Dries them fast and quiet. So many features to chose from and get the job done right.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very simple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issued at all, pretyy quiet gets the job done, good value

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Ease of use

    Rated 5 out of 5 stars

    Samsung - 7.5 Cu. Ft. Stackable Gas Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung dryer is not only pleasing to the eye but incredibly easy to use and extremely efficient. A standard time for my super load is just over 40 minutes and my clothes have never felt so soft and fluffy. It's happy little tune when a load is done is also easy to disengage if you want.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    2nd Time Samsung customet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. My second Samsung washer/dryer set. Enjoying upgrade in technology, noise reduction, simplicity of use. Solid machines.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were in need of a new set of washer and dryer and these have been not only easy but fun to use

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the dryer, this washer has the same exact settings to include a self cleaing/sanitation option. Really quiet and fits a lot of clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best washer I've used

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this washer for a bit now, its probably the best one I've used, love the self clean also! Very easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer for a good price. Not sure what you pay for when you spend an additional 3-500 on other front loaders. This one does everything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best dryer for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fantastically especially for the size of the dryer

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, is quiet, and clothes come out nice, well spun and clean

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Simple and easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what i needed it to do. Was much faster than i thought. Overall pretty satisfied with the purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new dryer is pretty neat and economical sound device. It dries the clothes well and do not have to put back for additional drying time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is a winner

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well-designed, and ergonomic appliance. Controls are nicely laid out, signaling system is accurate. Temperature works well. The only drawback is that it seems to take a long time to dry a load of laundry. Otherwise very satisfied. Also have the matching washer.

    I would recommend this to a friend