Customer Ratings & Reviews

Works great & does what it’s says it’s going to do!

I replaced my previous samsung washer with similar features that worked without any issues for 12 years. I had to replace as many parts worn out. I am expecting a similar performance with this new machine

Its exactly what i was looking for. Its easy and cleans the clothes very well (and i have an extremely messy child)

I bought the washer 2 months ago. It is great for now! Good capacity - you can load queen or king size comforter. All default programs are no longer than 1h, while you can customized them to your needs (increase or decrease the number of rinse cycles, soil level, temperature (!) and so on). It is energy efficient, so you can apply for EnergyStar rabate. Clothes are fresh and almost dry. The most important thing is that it has separate compartments for: detergent, bleach and softener (and uses softener during rinse). This washer is stable and quiet. I hope that it will work efficiently for many years!

Wonderful washer!! The best I’ve ever owned!!! It is even big enough to wash my comforters!

The washer works smoothly and does a great job. Hope these are the last washers and dryers I ever buy again.

It’s a great washer! My first front loader. Lots of wash, rinse and spin cycles. Cleans well, spins well. And I love the little tune telling me it’s done. It’s way better than obnoxious buzzers like some have.

excellent the best I recommend I love it very good work, fast and very professional

This machine works so silent. Great cleaning. Power saver and efficient. Recommend this model.

So far so good. No issues since install. I like the chime at the end to let you know the cycle is done. Also having a countdown is very helpful. Filling up the soap is also very easy.

Wonderful washer and dryer. Dryer dries on 30 minute

It’s was amazing for about 2.5 years and then it sounded like a jet plane. I am so happy with the customer service I’ve received regarding the extended warranty. I highly recommend buying it!

I have been using my Samsung washer for several weeks now and find it to be everything I expected in regards to performance. I like having all the different settings especially the quick speed, because it makes doing laundry a little more enjoyable. I thought it would be noisy but it's pretty quiet. Nothing negative to say in the short time I've had it.

I always be satisfied with products to I buy on this store

I bought it about 2 months ago and it's been awesome so far. Great product with little noise or rattling and our clothes come out nice and clean.

This dryer is very quiet and I would highly recommend it. However, Best Buy’s customer service leaves a lot to be desired. I would purchase this dryer again only not from Best Buy.

This is my second dryer from Samsung. The first one was about a year and half old, over heated and started to smoke. I called Samsung they came out and said I have to have it professionally cleaned every year and it’s my fault so I had to pay to have it fixed (which was almost the cost of the dryer). I purchased this unit as a replacement and it seems to be subpar quality. I have to run multiple high heat cycles to dry larger loads and sometimes for small loads too. All of the custom cycles are useless because they never dry the clothes (they use lower heat settings). I suggest avoiding Samsung at this point.

Great product. I recommend to buy this product and customer service for installation is so nice and fantastic.

The best price, service, and product. Will be a lifetime customer.

Love my new washer and dryer. Have so many settings to choose from and look elegant