Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$699.99
Save $200
Comp. Value: $899.99

Customer reviews

Rating 4.6 out of 5 stars with 6497 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 6,497 reviews
  • Rated 5 out of 5 stars

    Champ

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a champ they installed it pretty fast ordered it in store a nice lady help me out much respect for her patience with us asking hella questions

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars, great washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So in my mind, you do not need a WI-FI washer and you do not need the stands. In my opinion. So this is a well made washer, the best one in my mind for about 600-700. It is smooth and is so efficient you use much much less laundry detergent. I have had it a month and I can recommend this washer to you or someone that I know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very little noise and very good work. It is quite large and convenient to save water and electricity.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Love it !

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE it ! great product ! super quiet and dries super fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to handle and helps to save energy as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly. Looks great. And most importantly, dries everything in one cycle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, very good I loved her so good Excellent, very good quality, I love it. The best investment of my life.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great dryer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer for a good price. Great features and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent and super quiet model. Great washer for the money

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cheaply made

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned both the washer and dryer. With in the first week the washer got stuck on the spin cycle.. I thought it might be a one time thing but it did it again and then it started getting real loud during the spin cycle. It was in my window to return and I was not going to take a chance on keeping them. Also the amount of water left in the door seal and the door seemed flimsy.. just did not think this was going to last very long.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for choosing Samsung for your laundry needs, Annmcbee. We completely understand the disappointment you have gone through, and we are saddened that you no longer have the product. We would love to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      -John Samsung

  • Rated 3 out of 5 stars

    Samsung washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We first got the open box washer even though we ordered brand new, after few days we got the brand new washer installed. Buying experience from best buy is always good except delivery experience where you have to careful cheers. Cheers!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We're glad to know that you had a good buying experience.

      Please contact our Best Buy customer service department at (888) 237-8289 should you need further assistance with the washer delivery experience. Call 24 hours a day. They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Good washing machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've have owned this washing machine for about a month and i have to say its a good washing machine it replaced a maytag top load washer that was a major lemon from day one this one senses how much clothing is in it and adds the right amount of water compared to the maytag.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Dryer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product works well and very quiet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and easy to use. I would recommend this to anyone who need something affordable to use sometimes when the climes isn’t the best

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    A washy washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, easy to set up. Plays a long jingle when done. If buying an open box, due remember to remove the transport bolts.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first front load washer. So far, very easy to use and I appreciate not having to bend since it's on a pedestal. It's wash cycle is quiet. I was surprised at the specific guidelines for which HE detergent to use. I had been using HE detergent with baking soda and the guidelines say not to use this type of detergent.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Satisfied Customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung dryer replaced an older version and I'm happy with the upgrades. It's quieter, the bin is larger, and its even more efficient than the previous one with less drying time needed. I worried that the new bells and whistles would be intimidating but, in reality, I had no problem adjusting.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer machine

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wager machine fit a good amount of close and also works well very easy

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Works Good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well very quiet. The dryer works better then the washer

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Working great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working fine and quiet. There was one time it's giving me a SUD error, then I tried w/ rinse only option but the SUD symbol still displayed. Finally I solved it by unplugged the power and plugged it back then the symbol is gone. The manual doesn't show instruction about this though.

    I would recommend this to a friend