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Customer Ratings & Reviews

$699.99
Save $200
Comp. Value: $899.99

Customer reviews

Rating 4.6 out of 5 stars with 6497 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 6,497 reviews
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and efficient washer. Quite and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good not great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer was good. not the greatest, but good for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great on sale, but feels cheap

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job but feels cheap to use. Fairly quiet but the bearings have some noise in them at heavier loads. Will have to see how it performs in the long run. Great buy when it's on sale, but you could probably do better for full price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price - easy to use and quiet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laundry

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and easily stack able. Best purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Child-lock doesn’t disable the power button

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s start with the machine itself overall it’s alright, cleans the clothes has a variety of settings, your average washing machine, however even with child-lock on the power button can still be turned on and off, this means that if you have centrally located laundry like in a kitchen that not only children, but cats can turn off the power mid cycle and sometimes you don’t notice till you’re transferring soapy clothes (an issue that I did not have at all with my previous washer (not Samsung) because child lock locked every button except the combo to turn it off) it’s been MONTHS and I have no figured out a way to solve this issue, I’ve tried covering the power button with a towel, with painters tape, doesn’t matter because all that is required is pressure on that spot. Now moving onto Best Buy, my delivery / Customer experience with Best Buy was so awful that I ended up buying the dryer directly from Samsung which I would absolutely recommend over buying from Best Buy the experience all around with Samsung was 200 times better than with Best Buy, I will never buy another appliance with them again.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Nicolette M,

      It sounds incredibly frustrating to deal with your experience, especially when you have pets or little ones. You rely on the machine to run its cycle without interruptions, so when it cuts off unexpectedly, it can throw off your whole laundry routine.

      We thank you for your feedback. I will provide this to our product team for future and current product developments where the child lock incorporates the power button. To keep pets from pressing the power button, here are a few ideas that might help:

      a. Button Covers or Guards: Look for a plastic or silicone button guard designed for appliances. These can fit over the power button to make it harder for pets to press. Some guards even have adhesive backs that will stay in place.

      b. DIY Solutions: If you’re still covering it with tape, you could try something sturdier, like a plastic or metal cover, which would require more effort to move. You can use a small plastic box or container to create a protective shell around the power button, securing it with velcro or a hook-and-loop fastener so it's easy for you to remove when needed.

      Should you need more assistance with your washing machine, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147681618 to help our team pull up your information.

      Leo Samsung

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got here no complaints from wife so I guess product is doing it job

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesime

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is amazing. It is easy to use and dries quick

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very efficient!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, dries articles quickly. Quiet, nice design.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Washing Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and Efficient washing machine; easy to operate

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Good dryer for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is so quiet ! I love it. I love how it's so easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working very well as a stackable. Lots of room inside for a large load of clothes

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy for a Dryer, you will love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung dryer, definitely better quality than I expected. Fast, efficient and they are smart units, you can connect your phone to the units and monitor and change settings. Price was way better than local vendors which was a surprise. 5 star, definitely will purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and work great. I have purchased this Samsung washer and dryer for rental properties and never have had a problem

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase easy to use works really well

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pre good dry, dries fast without damaging clothing over time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy of Use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. Ease of use and reliable. No regrets.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. I noticed that when on regular drying the clothes do not get completely dry. I thought my vent was not clean but it is. Other than this, a good dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great dryer and it sets close party well and dose not need many times to dry just one will do just make sure you put the exact time you want your close and heat and your all set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion this front end loader works alot better than the top load unit .

    I would recommend this to a friend