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Customer Ratings & Reviews

Your price for this item is $649.99
The comparable value price is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 4880 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 4,880 reviews
  • Pros mentioned:
    Drying performance

    Rated 4 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer works good the sense dry does not work like it should it don't allow the clothes to fully dry so we use the time dry and it works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic washer and dryer. I would recommend it friends and family.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Dryer EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made a huge mistake to purchase this Samsung. I hate everything about it- it shuts off before clothes are dry (sometimes it stops even before I walk away) It ties my clothes and sheets in knots! It doesn’t fit in the space BEST BUY assured me it would fit. My outside balcony laundry room now has the door permanently OPEN. Can’t wait for the winds to damage everything- The lint screen is a joke. It’s almost impossible to clean completely and don’t bother using dryer sheets because the instantly adhere to the lint screen. Did I mention the hideous music? The tune plays even if you push the stop cycle or open the dryer door. Annoying! But most of all; the dryer is not worth it. Wish I’d purchased another Maytag. It was perfect for 10* years.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      We understand how frustrating this experience has been, especially when a dryer shuts off before clothes are dry, leaves laundry tangled, and adds extra inconvenience instead of making daily routines easier. When performance, maintenance, and usability fall short of expectations, it can be incredibly discouraging, and we’re here to help guide you toward the right resources to address each concern.

      Please follow the instructions in the guide below for issues related to the dryer turning off before the cycle is complete. Be sure to click on any embedded links within the article for additional support.

      Clothes are not dry after using Samsung dryer
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-ends-too-quickly

      For laundry that comes out tangled or wrinkled, please follow the steps in the guide below, making sure to review and follow the instructions indicated for the dryer. Click on the embedded links within the article for additional support.

      Laundry is tangled or wrinkled after washing
      http://www.samsung.com/us/support/troubleshooting/TSG01218323/

      For a complete walkthrough on proper lint filter cleaning, please follow the instructions found in the video below.

      Clean the Lint Filter on your Samsung Dryer | Samsung US
      https://www.youtube.com/watch?v=T5En60U_Uao

      For guidance on adjusting or turning off the alarm sound, please refer to the instructions found in the user manual.

      User manual (page 43)
      https://downloadcenter.samsung.com/content/UM/202512/20251202140153148/DC68-03381W-04_IB_DV6000_EN_251121.pdf

      Should you need further assistance or wish to discuss service resolution options, you may contact us at the following channels:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151647299) to help our team pull up your information.

      Thank you!

      ^Joshua Samsung

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer and dryer, my favorite color, ,,,,,,,,

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great. This is my first front load washer and it doesn't disappoint. Its super fast and super quiet compared to most other washers. Great job Samsung!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall a good washer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I really like the washer. The sound the washer does when the load is finished can be annoying if you let it be. We now just laugh at it. My only complaint is that Samsung moved the bracket holes to hold the dryer on top over just a half an inch. (my current dryer is a Samsung from 2009-the matching washer stopped working but the dryer is still going strong). I feel like Samsung does this on purpose to make you feel like you have to buy a matching pair. We made it work but ill take off a star for that. Best Buy was 2 hours late for the delivery. They said they would be there between 12-6 and showed up at 8pm. Just a heads up if you are getting it delivered.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Terrific washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Excellent washer. I’d give it 5 stars but I wish it had an automatic fabric softener dispenser. Too much to expect on a cheaper model. Works great though. And it plays a little song when it’s done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase! I have had them over a year and no issues at all plus my clothes comes out wonderful

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Really happy with my new washer and dryer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with my new washer and dryer. They are sooo big. I don't have to go to the laundromat anymore to wash blankets and comforters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and highly satisfied. Great product.!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty happy with my purchase. Very smooth running and that’s what i like! Good recommendation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quiet machine !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great . We had it for 3 weeks now! It gets all the stains out from my daughters cloths !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer . Easy to use , couldn’t go wrong with this choice

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't forget to take the drum bolts out like me..... other than that this is our second set of Samsung front loads and we won't go back

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    i loved, it’s perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect, I love it, it is of very good quality for its price, I really recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer, but vibrates a lot.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and is easy to use. I mostly give it 4 stars instead of 5 because it vibrates a lot more than our previous Samsung. Even when our previous one was breaking down and sounded like a jet engine taking off during the spin cycle, it still didn't vibrate as much as this one. Can't put much on top of it because it will just get shaken off onto the floor.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great appliance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, works great and easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to use, easy to clean filter. I live the heat seating on it doesn’t burn my clothes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb quality!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it! We purchased the set and had Best Buy deliver and install them! This u it gets the job done quickly and quietly in forty five minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent so far! Cleans well and is easy to use on all settings.

    I would recommend this to a friend