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Customer Ratings & Reviews

$699.99
Save $200
Comp. Value: $899.99

Customer reviews

Rating 4.6 out of 5 stars with 6497 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 6,497 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this pair because our last washer and dryer by Samsung finally “bit the dust” after about 15 years. So we knew the quality. They’ve been an amazing pair so far, which is about 3 months ago. No issues here.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    WONDERFUL!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is very roomy. It has many options in the settings. You can adjust just about any setting to your preference. It plays a wonderful little melody at the end of the cycle. Gets clothes fresh and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buy again

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had for two years and never had any problems with them would recommend buying again

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    GaryL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From start to finish, the sales person Was very courteous and professional The unit was delivered on time and works perfectly, Super quiet

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great product for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quieter than our previous dryer. Obviously smaller than the 9.5 Cu we had previously but we adjusted to downsizing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer arrived finally after (4) rescheduled delivery appointments. Dealt with a very conciseness Best Buy manager that did all he could under the circumstances. Delivery personnel performed well as expected. Appliance appears to be performing as intended.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent dryer - easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer has fewer bells and whistles than our previous Samsung dryer but is quiet (once you turn off the finishing alarms) and has plenty of settings few a normal household. I also easily swapped the swing of the door to match the washing machine in less than ten minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Excellent washer!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product at a reasonable price. Gets the clothes very clean and fresh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ❤️ my washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my samsung washer, my old one broke after many years, and best buy had the exact one in a newer model, no hassle delivery and even set up. I couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Upgraded from a Whirlpool 4.0 and immediately noticed a difference in efficiency. Now I need to upgrade dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the dirtiest clothes clean on the first wash.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best dryer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live this dyer, it works great! Will purchase again for my rental property, I purchased two years ago, it still works great now!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. We had to replace our washer quickly and this was the closest model to what we had.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Set up instructions are inadequate.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing in the set up instructions mentioned removing the shipping bolts. I washed a load and had severe vibrations during the spin cycle. It was only when I went to troubleshooting, noise and vibration, clicked on a QR code and watched a video that I became aware of the shipping bolts. This is unsatisfactory and should certainlyset up instructions are inadequate. be rectified. Put a tag on the bolts that says REMOVE.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi RobertR,

      Thank you for sharing your insights about your washer. We apologize for the inconvenience this has caused you. Should you need support in the future, please don't hesitate to contact us at www.samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is great! My clothes are clean every time. It's way easier to use than I thought originally, plus the delivery people were kind and made sure we understood the products before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great Samsung product purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new washer after our old one finally went out after 20 something years and we found. The ordering was easy, the washer was on sale, the delivery, installation and hook-ups went perfect! What else can you ask for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Modern and great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for an efficient electric appliance because we don't have gas in that area just worked out perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer, very dependable. Would purchase again or matching dryer

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung Front load Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Brand. Runs quiet and efficiently. Fits perfectly in my small laundry space

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 4 out of 5 stars

    Good dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, I do feel that I have to put in smaller loads than my old dryer though because if not clothes either stay a little damp or take much longer to dry. Once I got used to it though, it does the job and, overall, I’m happy with it.

    I would recommend this to a friend