Customer Ratings & Reviews

I was intent on purchasing a HE top loader, but my extensive research using Consumer Reports swayed me over to front loaders and this model. Outstanding handling and efficiency of loads and options. Easy to use. Best clean I have ever had. Quiet. Gentle. Large capacity. What a delight to own and use.

We purchased and had this washer delivered and installed along with its pedestal this past Summer (2016) to replace our old Kenmore Elite (top-loading washer and dryer) units; and, I waited to post a review to make sure that we experienced their features and operation enough to post a useful review. All-in-all, we could not have imagined a better purchase after a month of on-and-off research of online reviews and customer feedback of its specifications and features. It was a close call between these matching units and their comparable LG units in this price range. We targeted the models a next level up from the base “economy” units; but, not the highest-end versions. These units have all of the practical options that you would get in the base models, plus some enhanced features found in the higher-end models. We’d say that these units are more than just a good compromise on some added features. There are so many types of wash/dry cycles, AND you have the “luxury” options of prewash, steam, etc. that the higher models have. Plus, you’re able to customize any combination of wash settings to your preference (steam, prewash, temperature, extra rinse, extra spin, economy mode, duration of cycle, yada yada yada & etc etc etc). The capacity is generous and you can do all of your bedding items together instead of MAYBE one at a time like in the top-loaders. I’d imagine that the stainless steel drums for BOTH the washer, as well as, the dryer, (not only the washer) will probably last a very long time (even beyond porcelain) compared to coated/powder/painted steel. The ability to pause the wash cycle and add a garment midway in the wash rather than waiting until the end is awesomely convenient. I can’t imagine having to wait as we’ve always had top-loaders in the past that by design have this feature. Dax and Kristen weren’t kidding about the convenience on those SamSung commercials for these types of units, haha! The economy of using less electricity and water is environmentally friendly and the technology still gets our toughest wine, grass and mud stains out completely (well, we wash these stains right away and prewash separately as needed … albeit, we’ve never brave enough to have tried just “going for it” and putting that untreated or old stain directly into the wash. The dryer has the ability of simply undoing the bolts and catch and rotating them around the drum opening 180 degrees to open in the other direction. This came in very handy as our laundry room is relatively narrow so the direction of door opening is critical to our maneuverability within the room and quick transfers of the wash from the laundry to the dryer. This probably is a common feature to front-loading dryers; but, a good one to mention! We also had the SamSung side vent kit installed so the exhaust can neatly be discharged out the side and allow for the units to be pushed essentially flush back against the wall. This is an absolute must if your laundry room is narrow. Cost of the kit isn’t overly bad: about $50 or so, plus shipping if needed. The controls are attractive and very easy to use and read. Lights clearly indicate the settings. Operation of both the washer and dryer are very quiet and many times we need to go into the laundry room to ensure that we indeed had turned them on! We added the Bluetooth adapter (which is a bit too pricey we feel directly from the SamSung website) to each unit; but, it’s a simple plug-in to a small plastic-covered compartment, and after downloading the smartphone app, can monitor and even control our washes while away at the office! Neat-o! Now, we just need a remotely-controlled robot to conveniently add more dirty laundry to the washer or transfer completed washes to the dryer, haha! Yes, I’ve seen some reviews that the musical jingle at the end of the loads could be irritating. But hey, you’re able to turn them off or set them to that old-school BUZZZZZZZ!!! if you prefer, so really it’s not a big deal or even an issue at all! Just an added option to make the finish-cycle notification a bit more palatable or pleasant. The only perhaps drawback when compared to the LG models is its footprint and depth. For the same capacity, these SamSung units are a few inches deeper, which makes a noticeable difference in our narrow room. The side vent kit negated out this concern; however, of course its purchase and installation by a professional technician needs to be considered, as applicable. Lastly, if aesthetics is important to you, and the color would adhere to your laundry room setting, I recommend opting for the black stainless finish if you don’t mind spending $50-$100 per unit more for this appearance. We’re completely happy with the white finish; however, smudges, temporary stains and scratches/dings are relatively evident on the white units. I’d imagine that they’d be much less noticeable on the black stainless finish; but, we opted to save some money on the pair (plus their pedestals sold separately) and truly focus on the performance and operation of the units, which of course are independent of the finish. As a final note, we couldn’t be more relieved to have decided to purchase the pedestals and have them delivered and installed along with the units instead of later adding them in and having to disconnect all the piping and ductwork, then reinstalling everything (spray Windex on the tile/vinyl or concrete flooring to make sliding of the units easier and height adjustment of the screw footings at the 4 corners). The added height really saves you a lot of bending over too far and being able to place a laundry basket right below the doors and simply scoop out the laundry rather than picking everything up and lifting them into the basket or directly into the dryer is a godsend. Plus, the pedestals are just the right height to not make the overall finished units too high to make viewing and operation of the control panel a challenge if you’re average height (of course, apparently not a big deal if you’re over 6’ tall, haha!). Don’t hesitate on acquiring these units if the price is right (time the sales well, primarily holding out to about the Independence Day Weekend if possible, as this appears to the best time of the year to get washers and dryers due to all of the competitive pricing that develops by other big box stores (Home Depot, Lowe’s, etc.), as well as, even the smaller local outfits. Plus, you get the “backing” of probably better service and warranty coverages by the larger stores and the peace of mind should the smaller local store unfortunately (God forbid) go out of business at some point after your purchase. If you spent the time to read this entire lengthy review, kudos to you! We are quite passionate and happy with our purchase; and, I truly hope that you found my review of them at least a bit helpful! :)

We bought Samsung - 7.5 Cu. Ft. 14-Cycle High-Efficiency Electric Dryer with Steam - Black Stainless along with matching washer Samsung - 4.5 Cu. Ft. 14-Cycle Addwash™ High-Efficiency Front-Loading Washer with Steam - Black Stainless during thanksgiving sale. Both was installed professionally by BestBuy. The look and feel is great for the washer and dryer combo. This dryer is huge which has 7.5 cu ft. Capacity which has 14 preset drying cycles and can handle larger loads, saving you time and effort. With Multi-Steam Technology. With powerful and flexible steam options, you can reduce and remove wrinkles, odors, bacteria and static. Unlike other steam dryers which require users to manually refill a water reservoir, Samsung’s Multi-Steam™ Technology requires no refills. Now you can confidently steam away wrinkles and spend less time ironing. I really liked the innovation on Vent Sensor which detects problems and reminds you when you need to clean your vent to avoid lint blockages. Stainless Steel Drum is more durable and prevents scratches or nicks from metal zippers. Samsung’s patented Eco Dry technology can save up to $4,500 over the lifetime of the washer and dryer*. With up to 25% less energy use on every load, Eco Dry offers superior drying power while saving money in the long run**. Smart Care phone app will remove calling skip customer service and troubleshoot issues straight from select smartphones*. Smart Care interacts with your washer and dryer to perform an immediate diagnosis and offer quick solutions. Sensor Dry combines the latest Samsung innovations to provide a drying cycle that optimizes the time and temperature to dry clothes thoroughly. Moisture sensors detect when laundry has reached the optimal degree of dryness. They help protect your laundry from heat damage by automatically shutting off the dryer when your clothes are dry. There are plenty of settings in this dryer. I really like the fact that you can set a time for your load or you can let the machine sense when the load is try enough. BestBuy recommended to buy necessary accessories. I am thrilled to have this black beauty dryer and looking forward to use it for many years.

I have been using this drier over a month now and it has a great capacity and dries fast even for full loads. Very quiet. However, you need to clean the filter after each use. Make sure to check the depth of your laundry room. It is deep and when you open the doors there may not be enough room!

Let me start by saying that if you're going to purchase this dryer, you may as well purchase the washer as well. This set makes laundry so much easier and more enjoyable to do. With many different settings, this dryer is able to dry a king sized comforter, the first time. It also has a steam option, in case you want to remove wrinkles from your clothing. The only negative aspect of this dryer is that when you select the wrinkle removing options, the clothes come out damp. It may be my error, so I will read up on that. Other than that, this dryer is able to handle a large volume of clothing at once, making laundry day quick. I usually do a load per day because I have a large family and for my own sanity, there's no other way to get laundry done. If you are one to wait for a laundry day and have a lot of laundry to do, this dryer will not let you down. The lint trap is right up front and easy to empty too, which is a wonderful feature. I highly recommend paying the extra money to get this set. It's well worth it!!

We are really enjoying our new washer and dryer. We have noticed that we do not have to dry our clothes twice because it gets them dry the first time. We have used the wrinkle release feature and love it. I have forgotten that I had dress shirts sitting in there and tried the feature that has steam and absolutely love it! Took the wrinkles right out. They are pretty quiet. Not sure if I like the musical tune that goes off when the clothes are done, but it does get my attention where I might have let the beeping from my old units just go without much notice. These units can also be linked to your cell phone, but we haven't done that and probably won't. Overall, we are very pleased with the units.

Love the ease of using and the look of the final product when it comes out. The steam is a very nice plus feature. Very quiet, and the look is impressive. Geek squad installed and were awesome and very quick and professional.

Dryer is large so I'm able to put larger loads in. Beautiful design. Quiet & several drying options. Everything I needed, wanted and more.

Perfect dryer and great price! Quiet and efficient! Looks wonderful and the service guys were amazing!

Got this to match the dryer even though our old dryer still works. Love it! Clothes come out much softer because they haven’t been overdried. So easy to use. Has a light in the drum which is a nice feature. We don’t have the water hooked up to it so we can’t use the sanitize or dewrinkle features yet. The set looks great also! The only con is the end cycle signal is a quiet song rather than a buzzer. I don’t know if it can be adjusted.

This dryer is great. Easy to use, super efficient and I love the design of it.

Love the dryer. Way more efficient than the old one I had. Does a great job at drying in a decent amount of time. Very quiet. Can run it while sleeping in the room next to it. Only down side is some times the items don't get dry enough with the auto sense feature, but that can be easily changed by increasing the amount of dryness you want. Worst part is the Samsung gingle at the end. You can shut it off but why did they make it so long? Four times as long as their previous one.

I have used the dryer for almost one month. Not only does it look nice in my laundry room, but it operates very quietly. The salesman did not include the water line to my order so the steam can be utilized. I haven't gone back to get it. I really think that the pedestal is a must unless you want to get down on your knees to get your last sock out the back of the drum. It makes the dryer expensive to add the pedestal, but it seems worth it to me at age 54.

Very easy to use. Dries clothes quickly, considerably silent and very attractive.

User friendly, affordable and sleek look. We very pleased.

We decided to give these powerhouse washer/dryer pair a run and see how we like them. This is our 1st Samsung brand washer/dryer set. And with so many features, we haven't used them all yet. Has steam, sensor technology. Has almost too many settings. But at the same time easy to use. So, we like them so far. Time will tell how good they really are.

The Samsung - 7.5 Cu. Ft. 14-cycle High-efficiency Electric Dryer with Steam - Black Stainless- is a incredible machine! It has so many functions that you no longer will need to send your clothes out for dry cleaning. It is efficient and will save me a lot of money on dry cleaning! Wonderful product and very simple to use!

I recently bought a house and I had to replace the old dryer machine. After reading a lot of reviews, I decided to buy this Samsung dryer machine and I have no regrets. Excellent product. Quiet, do the job well, beautiful design, etc.. so far I have only good things to say about this product.

I can’t say enough good things about this dryer. It dries perfectly every time. It’s easy to use but my favorite thing is when the drying session in done it plays the happiest tune to let you know your clothes are done. Every time I hear that it just makes me so happy!

Previous Samsung appliance owner here and I have to say this one is amazing. Nothing negative to report after two months of constant use. Lots of cool features and options and a very easy to use appliance. Fully recommended!