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Customer Ratings & Reviews

$799.99
Save $190
Comp. Value: $989.99

Customer reviews

Rating 4.6 out of 5 stars with 6497 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 6,497 reviews
  • Pros mentioned:
    Drying performance, Noise level

    Rated 5 out of 5 stars

    AWESOME HE washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it so far !!! Gets clothes soo much closer to dry then my last washer did , it spins really well, it’s quiet, and I love the little tune it plays when the cycle is done . Works well. Happy with our purchase . It is a high efficiency washer so u do need HE soap. It’s not hard to find tho, just an FYI :) we love it so far . Each load is soo customizable with all the different options

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is a fantastic addition to any home. It handles large loads with ease, operates quietly, and offers a range of efficient wash cycles. The sleek design and user-friendly controls make laundry day a breeze. Highly recommend for its performance and reliability!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Beautiful Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with this product. The washer is beautiful and washing very good. It’s easy to clean and quiet while washing. It’s plays a melody to indicate that the load is completed. I would definitely recommend this one!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Loving the clean laundry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use , delivered in time and installed, everyone was very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine is one of the best, it is very easy to use and washes the clothes very well, apart from that it has a lot of space and fits a lot of clothes and has different types of washing with different ways of taking care of your clothes

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washing machine, quiet, easy to use, spacious for large batches.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great dryer for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the dryer together with the washer. Needed a stackable set after remodeling the laundry room of the house but didn't feel like spending too much money on it. Reviews looked good and it had everything we need to wash clothes. I don't need all these bells and whistles, we always end up using two or three settings at the most. Its quiet enough (it's in a separate room) and it actually looks very nice, which doesn't matter anyway since its hidden. After I had them delivered Best Buy dropped the price and the refunded me the difference after i called in. I've only had it for a few weeks but so far we are happy with it. Best Buy did not have the adapter available, that's needed to stack them so I bought this item at a different store in order to not jeopardize delivery and install. Installation only took 40 minutes, although the crew that delivered was surprised that I wanted to stack them. I didn't think that makes a difference and at the end of the day it really didn't. They were in and out in no time. Overall all good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Crios

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my washer.It works so well.My clothes come out amazing

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Samsung makes very good products at lower prices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time I bought a major appliance sight unseen! Digital controls take some getting used to for someone who has always set time/temp manually. Of course, you can still do that, but why would you when you are paying for the new improvements? The manual is good at explaining, but I'm beginning to trust the machine to make decisions for me. It's very quiet and plays a lovely tune when clothes are dry (wish I could raise volume to hear wherever I am in house).

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Diana A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer and dryer. They are quite and efficient and work great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, works super well, haven’t had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, works well, haven’t had any issues at all

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this washer for over a month. Very easy to use and does a great job cleaning. Very guiet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer got the pair quiet and easy to use with great price

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best washer yet!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washer design and makes little to no noise! Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Overall performance

    Rated 5 out of 5 stars

    This machine saved my life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! I love how it spins. I love how it shakes. I love how it dries. It makes me feel alive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good working appliances. Easy to use and set up instructions were right on set.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Thermal Fuse Went Out In 6 Months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thermal Fuse went out within 6 months, luckily I have some experience with a multimeter and appliance repairs, I had to take the lid off, the display, the front door panel, so I could then get access to the heating element, had to disconnect all that.. so now here I am buying a new thermal fuse on amazon.. great dryer when it works though.. lol

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi TaylorE,

      We understand how frustrating it is to experience a thermal fuse failure so early on, especially when it requires extensive disassembly just to access and replace the part. Having to rely on personal repair experience and purchase replacement components yourself can take away from what should otherwise be a reliable ownership experience, and we’re here to help review your situation and explore available support options with you.

      You may contact us through the following channels:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151657895) to help our team pull up your information.

      Thank you!

      ^Joshua Samsung

  • Pros mentioned:
    Drying performance, Noise level

    Rated 5 out of 5 stars

    Samsung Gas Dryer exceeds expectations

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a problem with the first unit which Best Buy resolved quickly and effortlessly I have been very happy with my new dryer. It runs quietly and gets clothes to the desired dryness level every time regardless of drying temperature. Controls are intuitive and lint trap easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung gas dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works great and looks great too.

    I would recommend this to a friend