Customer Ratings & Reviews

Wow! This machine is a beauty! They aren’t lying about the quiet filter it has. I don’t even know they are running half the time! Would buy this over again and again.

With new Washer being so quiet I can wash while working from home

Amazing washer!! I’ve had no issues so far and I’m in love!

Great machine for its price. It washes well and doesn’t make a lot of noise.

I bought it about 2 months ago and it's been awesome so far. Great product with little noise or rattling and our clothes come out nice and clean.

Had this for 2 years. Has been a great washer. No issues..

Good item excellent buy my wife so happy she use 3 time a week

The washer is great. It is very easy to you use, even for kids.

Great so far. The capacity is exactly what we need and the speed at which clothes are dried is second to none.

Extremely Disappointed – Misleading Description and Poor Customer Service I recently purchased an open-box gas dryer listed in "excellent condition" from Best Buy for my business. I rely on a dryer daily, so I drove 70 miles to pick it up. Before finalizing the purchase, I confirmed with the in-store team that the unit was in excellent working order — they assured me it was. When I got home, I noticed that the dryer was missing the original (or even suitable) packaging, which was clearly promised online. Still, I proceeded to install it — and the moment I turned it on, it began making loud, disturbing noises. So much for "excellent condition." I called the store immediately and was transferred to the support team. I explained everything in detail. The only solutions offered were either returning the item (and somehow surviving without a dryer for several more days) or waiting 5+ days for a technician to show up. I requested to speak with a supervisor — her name was Rachel — but she was just as unhelpful and dismissive. When I asked to speak directly with the store manager, I was told — unbelievably — that the store doesn’t have a phone number, and that if I wanted to speak to someone in charge, I’d have to drive another 70 miles back to the store. Seriously? In the end, I had no choice but to hire a technician out of pocket to repair the dryer — an expense and headache I should never have had to deal with. This experience was unacceptable from start to finish. Best Buy's “open-box in excellent condition” listing was completely misleading, and their customer service was unhelpful and dismissive. I expected far better from a major retailer. I will think twice before ever making a large purchase from Best Buy again.

Very fast and efficient. Not loud at all. Love it!

Works great! Bsrely can hear it when its running. Love the features!

It's ok....................... . ................

I’m very satisfied with the quality. I just wish it had an app and WiFi connectivity.

I love this machine. Also, the delivery people were amazing. I love Best Buy and will always be a consumer.

Excellent SAMSUNG has introduced another amazing appliance. Easy to install, easy to use, manual explanations are also user friendly. Gas Dryer equally amazing

Excellent product, it's been working great since I bought it.

It works good and best for the price in the market.

Owned about one month. I'm going to write the review later for a more objective evaluation, but Best buy push me to do it. So far so good, very quiet, love it.

It is a good purchase, for the price-quality ratio. A modern device that does its job very well.