Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$799.99
Save $190
Comp. Value: $989.99

Customer reviews

Rating 4.6 out of 5 stars with 2662 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 2,662 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Steph

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Very happy with the product. That's all

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Front load washer review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer so far. Great delivery experience

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Nice dryer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my dryer. It’s really nice . Clothes dry nicely

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely hate the lint trap. It is very difficult to open and close.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, and is energy efficient. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far so good!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did install it myself. Better than what I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great price great performance

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with the performance for the price paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My best washer

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great washing machine I will buy it again thanks

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good stuff

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Really quiet. Proud to be the owner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung washer

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for a little over a year and was great for washing all load sizes! Unfortunately, had to replace after a year due to the bolts not being properly installed upon shipment where overtime caused it to become damaged.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit works great and as exected. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dryer, it works great, very quiet and all the settings are great. I've used it a few times now since I purchased and I had no issues. I believe it is a good buy.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Irene, I am glad to see you found it to be a great buy with your new Samsung Dryer. We are glad to welcome you to our growing community. Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Amazing Appliance

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it…..It is the most amazing appliance I have ever purchased, I love the color and it washes clothes much more efficiently than my previous washing machine

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    My wife loves it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is very quiet, efficient, and had our clothes dry in forty five minutes! We purchased the matching Washer machine and had Best Buy deliver and install them!

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Great dryer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so easy to use and dryes fast new technology

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase overall

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very ease of use , happy with the new washer/dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Front loaders 4 EVER

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung front loading washer & dryer. I just WISH I got the dryer with a STEAM feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to us, short wash cycles and the spin cycle is.much quitter thar my old washer. Have only been using about a month but works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying my front load washing machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Samsung Appliance fan. My previous washer was a 5.8 inch top-load but the logic got messed up. My prior washer stopped spinning and would start all over at the rinse/spin stage. Hoping my new front-load would be true to all it is promising. Am enjoying my washer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Long Dry Time

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay regarding the features. The issue is with the drying. It takes too long to dry a normal load. Not sure if there is defect or just the dryer.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand the disappointment of dealing with a dryer taking too long to dry clothes, EricP. Let us help.

      Here is a link to troubleshooting steps for when your dryer takes too long to dry. The link also provides resources to check for cleaning the lint filter, testing vent blockage, checking for error codes, and reviewing your dryer's cycles, settings, and options.

      The dryer cycle takes too long:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long

      We've also included a guide about properly loading the dryer for reference.

      The best laundry load size for your Samsung dryer:
      https://www.samsung.com/us/support/answer/ANS00080262/

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1149692527) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung