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Customer Ratings & Reviews

Your price for this item is $749.99
The comparable value price is $989.99

Customer reviews

Rating 4.5 out of 5 stars with 4880 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 4,880 reviews
  • Rated 5 out of 5 stars

    Samsung is my favorite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this set for my business and after a year of loving them I decided to buy them for my home as well. Cleans better than any other washer I've owned and is very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung power

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung doesn’t disappoint with this dryer. It’s very quiet and efficient. Various settings are a plus with this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery and setup. Nice machine, higher capacity than the one it replaced. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine. Also, the delivery people were amazing. I love Best Buy and will always be a consumer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good machine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied with the quality. I just wish it had an app and WiFi connectivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great value for the price. Clothes come out looking like new!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the washer for a few months now and wife loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good washer.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer doesn't come with fency futures (like wi-fi, etc), but it has everything you need for a great result. I am more then happy with that.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries the clothes great. Great purchase. Definitely thinking about getting the washer

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet and Fast Washer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A big upgrade from our old Whirlpool washer that we've had for over 10+ years. The drum is much larger and much quieter. Easy to use, and matches the dryer we got last year.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We strive to be the very best, Thomas! We also have the very best customers! Thanks so much for being a part of Samsung. ^Shay Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this dryer. Works well with a lot of clothes, even if you have to run it twice it still works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great. Runs smoothly and love all the different features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great dryer and install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get dryer. Nice and big and works great. The install person was nice and installed it with no trouble. Thank you so much for a great product and experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    efficient

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new dryer! So quiet and efficient. Matches our washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes and rinses well. Very satisfied with it. Like the different cycles. It's a real treat to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    nice washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this washer two weeks but am very happy with it. It is used every day. The washer does a great job and is easy to use. You won't be disappointed in the quality or the price. I would buy it again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer and dryer set and the washer doesn’t work right. When it spins out a load, it’s extremely loud. If

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand the importance of a working washing machine in your home, BrianC. Let's take care of this.

      To address the noise in your washer. Please click the link and the hyperlinks and watch the embedded video for tips.

      Samsung washing machine is too noisy (Please choose the best that describes the sound that you are hearing):
      https://www.samsung.com/us/support/troubleshoot/TSG10007169/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please include reference number 1151312814 in your message so our team can locate your information.

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    my washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying my new washer. The setting are so much easier to use then other washer I have owned.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sleek, low nose during spin cycle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and easy to use, liked that the hoses were included in the price and that I got free delivery and set up. I would of spent $100 more @ Home Depot

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Reduced drying time and very quiet

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to make a quick decision to purchase this washer before leaving on vacation. Our old one was leaking and need to go. After using it for a few months I've noticed some really great things about it. It holds a lot of clothes, it's very quiet, it spins the water out of the garments so much better than the old one. Drying time is very reduced compared to the model we previously owned.

    I would recommend this to a friend