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Customer Ratings & Reviews

$799.99
Save $190
Comp. Value: $989.99

Customer reviews

Rating 4.6 out of 5 stars with 6497 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 6,497 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! The wash cycles are extremely quiet. Purchased after the washer of set died. I will definitely purchase the matching dryer whenever mine dies.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Washer dryer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with both the washer and dryer. Did several loads an no issues at all. Installed them myself and leveled everything. Got them at such a great price even with the 5 year geek squad protection it was still less expensive for many other sets from other retailers and they perform perfectly. Hopefully they last many years. We decided to not spend several hundred dollars more and get the pedestals as we are remodeling the laundry room and we are going to create a platform under them and tile the floors, platform and walls.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vibration /Noise issue horribly frighening

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer three years ago ,it worked well,until 4 months ago it started making a lit if niuse during the spinning process of washing.Shedding tons of grey sanding debris from the bottom of the machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super machine for the strong handed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a super machine. The BB tech's were great and I really recommend them. We were up and running in not time Please do read the instruction book to get the best out of the machine. It's easy to figure out but there are cases where you may want a special knowledge of which button to push (touch)! There is one little niggles though: the fluff catcher is a bit stiff and awkward to open. It does require a bit of a strong hand to open up. (See pictures). On the positive side, all 'buttons' are touch sensitive and the on switch and proceed/pause 'buttons' have braille bumps to help the sight challenged folks know which are which.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy to use and easy to mantain

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good purchase. Happy so far. I hope with maintenance keeps running for many years.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buying the washer too.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love the way it Looks. Still getting used to all the settings, but works just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first experience with a front load dryer (and washer) like these. I stacked mine with the matching washer from Samsung and so far really love it. It was a little difficult to stack it but my husband and I managed to do it ourselves and I’m not particularly strong. The only complaint I’d have about it is that you cannot control the temperature (according to the manual and what I’ve found using it so far) unless you have it on “timed dry” and then you can specify how hot or cool you want it. Otherwise you’re choosing a setting that’ll select its own temp setting which are not suggested but set. It also has an extremely long end song. Like well over a Minute. You can turn it off but I just wish I could select a shorter song. At least it’s chipper.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great machines!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this set for my daughter. Very nice and works great! I definitely recommend purchasing this set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dries clothes really quick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer is really good it dries clothes in very less time. Even thick ones like jeans and blankets dry very quickly. There is very wrinkles on clothes unlike other dryers. Sensor dry option is very practical and saves time and over heating the dryer and clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new washer and the Best Buy Team!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that delivered my dryer were great. They hauled away the old one as I paid them too and they made sure not to damage any of my home while taking away the old one and installing the new one. They went over use of the new washer and were very efficient! They even cleaned off the face of my washer and double checked many times that I was happy with the service provided.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving this washer so far. Very easy for my to access because I am mobility impaired...I dont have to bend down to get my clothes because of the podium.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described and quiet.. sometimes the dryer says 30 minutes then it drops down to 1 min

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    VERY tall when stacked.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the stackable set, electric. When stacked, these units are very tall. The dryer buttons are 6' 6" from the floor. I had to buy a step stool for my wife to operate it. She's 5' 3" tall. This next part you need to be aware of, the electrical connection is at the top of the washer. If your receptacle is attached to your baseboard, you will need an 8-foot appliance cord to fit comfortably. Good luck finding one. I had to buy 10/3 braided appliance wire and a plug to make one. Here's a pic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very good electric dryer I've been using it for about a month or two. Love it and will see how long it lasts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our dryer broke and didn’t think it was worth fixing it, so decided to go with this model. So far it’s working very well. The only downside is the lent is kind of hard to clean out. You have to run it under water to clean out all the lent. Other than that it does exactly what you would expect from a Samsung dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time ordering a Samsung Washer/Dryer. So happy I did. It's very quiet and operates fantastic. I also got a very good deal at BEST BUY. The cashier was a pleasure to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer is great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dryer, no issues. The installation guy claimed I had a gas leak , gas company determined there was no gas leak. He just did not want to install my dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best of the Best Awesome Dryet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung dryer. I was so excited when I saw it on sale. I always wanted this brand and style. When my old outdated dryer went partially out I immediately searched online at Best Buy and added it to my cart. I’m so happy and pleased for delivery service availability in my area. The workers arrived within window time and installed it. Thank you Best Buy for having my item in stock in store and always being there for my family.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new set, there are so many dry settings. The dryer is very quite and completes a load fast.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet I like it so far hope will last then my previous dryer as same brand

    I would recommend this to a friend