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Customer Ratings & Reviews

$799.99
Save $190
Comp. Value: $989.99

Customer reviews

Rating 4.6 out of 5 stars with 2662 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,662 reviews
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great. Nice and big and fits everything needed in loads. Quick was and energy efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience overall. Would buy from them again.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Healthcare worker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine a lot. I just used it and it dried my clothes pretty good, but I want to say Kudos to the delivery guys. Those two guys went above and beyond to make sure e everything was perfect. Best Buy should hire more like them. Will definitely buy another appliance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and Dryer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and good product Recommend those equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer & Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was just what we were looking for to replace our broken washer and dryer in our new home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It dry fast and quiet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Fast dry. Smells good, not noisy and smooth sound.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great investment for sure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new dryer. It handles large loads like a dream and it is very quiet. It has several settings I can choose from, not the 2-3 standard settings. I love the interior light so I can see well if I have gotten all of the clothes out. I love everything about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its pretty good havent used it but looks oretty decent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first washer/dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this item is working very well. The order was quick and the drivers were great and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So really debating to get it glad I really did my sister loves it she said is one of the best washing machine she ever got

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good dryer lots of different settings but for me the auto sensor will sometimes stop the drying process when the clothes are not completely dry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my dryer i love how it tells you how many mins for drying

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 1 out of 5 stars

    Terrible service from Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst experience ever. I have no idea if this is a good dryer or not because Best Buy has been to our house 4 times already and each time had a different excuse why they couldn't install it. They delivered a broken washer the first time and the last time they "didn't have enough time" even though they knew what was involved in the install. Better off buying somewhere else.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello StaceyC,

      I understand how frustrating it can be to face repeated installation delays and inconsistent service, especially when you're eager to start using your new appliance.

      To better assist you with this matter, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific concern.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washmachine, need less time to dry in the dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New dryer runs great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed new dryer and this one matched the washer we bought from best buy earlier this year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great dryer, buttons are very sensitive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer, love the auto dry sensor. Buttons are very sensitive. I have turned it off mid cycle multiple times by brushing against it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient gas dryer. Has a variety of settings. Needed an additional part to install gas connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great combo, great setup, great customer service. Love the yearly plan they gave now for $199

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stackables

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are you kidding?? I don’t want to write a review. I like the product! If i didn’t you would definitely here from me!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Don’t pass this one up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is everything described and works great. Has multiple settings which can be adjusted for each load. Very quiet and ending alarm can be turned off. Easy to clean. Was reluctant to purchase due to some reviews but am very happy with this washer.

    I would recommend this to a friend