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Customer Ratings & Reviews

$799.99
Save $190
Comp. Value: $989.99

Customer reviews

Rating 4.6 out of 5 stars with 2662 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,662 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer has different settings for your laundry needs and very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mysamsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. Highly recommended. Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the miracle of machine washing and drying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    polite and professional. right on time too. thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Betty Betty good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine very good I recommend this machine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient gas dryer, simple to use and easy installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trusted name and performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dependable, trusted name. Very happy with purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung - 4.5 cu. ft. Front Load Washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Samsung - 4.5 cu. ft. Front Load Washer with Vibration Reduction Technology+ - Platinum. It is quiet and vibration is very low. Quality of washing is good too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was just what we were thinking ti would be. Good quality and not the first Samsung we had. Never got issues previously and didn't expect to have it now either. This one is great for the thight place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how the clothes comes out almost dry and it’s water efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice dryer. The only thing I don't like is there is not a wrinkle release cycle like my old dryer

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung - 7.5 Cu. Ft. Stackable Electric Dryer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Platinum. It is quiet and has enough cycles and settings to take care of any type of laundry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, looks great and lends with other appliances in my kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived as expected in store, price matched on-line

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Bought, I thank you for posting a review of your Samsung Dryer. We are happy to welcome you to our Samsung family. ^Brad Samsung

  • Rated 4 out of 5 stars

    Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great was never told I needed accessories when bought though. Had to go back for them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Front Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Washer , but it wobbles and beat like a drum. This is supposed to operate smooth and quiet. Not pleased with this washer

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      We understand where you're coming from. Let's move along and elevate its efficiency.

      To rectify the washer's shaking performance, you can quickly troubleshoot this by following the simple steps from the link below. For additional help, please click on the embedded links and watch a video tutorial.

      Samsung washing machine is shaking:
      https://www.samsung.com/us/support/troubleshooting/TSG01001016/

      This guide will walk you through the noises from the washer and offer suggestions on which step to take. Please watch the video and click the embedded links under the specific noise that affects your washing experience.

      Samsung washing machine is noisy:
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      Should you need further assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147177750, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased these units before they last well and quality and usage and performance is outstanding highly recommend this to anyone who wants effective quality in a product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Works better than expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery. I bought this for my rental house. Did not hear any complaint from tenants.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good Dryer! Works well so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a Good Dryer! It works well so far. Great capacity. Good dry time. Good to have Eco drying that takes longer to dry but uses less energy (wish this Eco drying was available for Permanent Press drying as well).

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very bad delivery service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really excited to get my new Samsung washer and dryer, but the delivery and installation experience was a huge letdown. The delivery crew scratched up both the washer and dryer pretty badly, which was frustrating to see on brand new appliances. On top of that, they didn’t even bother to hook up the dryer, and the washer installation was done so poorly that it started leaking because they didn’t tighten the connections properly. I expected a smooth, professional experience, but this was the opposite. Now, I’m stuck dealing with damage and leaks that could’ve been avoided if they had taken the time to do it right. Really disappointed with how this turned out.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear valued BestBuy client,

      To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to check your options regarding the delivery damage and incorrect installation of the unit.

      Have a great day.

      -Ernest- Samsung