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Customer Ratings & Reviews

$799.99
Save $190
Comp. Value: $989.99

Customer reviews

Rating 4.6 out of 5 stars with 2662 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,662 reviews
  • Rated 4 out of 5 stars

    Product Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tenant seems to be very happy with the product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer doesn't actually complete the task of drying things... waistbands will be damp. It will not dry certain things like my bathmat. Probably the best thing about this dryer is the lint trap, it's big and it catches everything.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having some concerns with your clothes not being dry in your Samsung Dryer and I would like to help ensure you are getting the best performance from your machine. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer and dryer combo. Would recommend to buy.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are so glad to hear that, Motet! Thank you so much for the great recommendation! Welcome to the family! ^Shay Samsung

  • Rated 5 out of 5 stars

    Samsung strong!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery and set up and love my Samsung dryer!

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 1 out of 5 stars

    Dissatisfied customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could give zero stars. It took them 5 visits ( more than a month) to install a gas dryer. I was told to buy multiple adapters which were ultimately taken out on the last visit - seems like they sent an expert technician when I escalated. They left the unit incorrectly installed that lead to gas leakage. I was fortunate to recognize the source of leak at the right time and was able to shut off the gas connection, otherwise it could have been a disaster. They didn’t even bother to send a technician to fix a gas leak on emergency basis. I had to schedule an appointment and was left at the mercy of their schedule. Better buy big electronic items from Home Depot or Lowe’s

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second Samsung dryer in 8 years! I had to replace washer in June after 8 years as well. If had known I would have replaced both at the same time with a different brand

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and looks good. I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer!!!!!!!!!!!!!! !.! A+++++! Very happy !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Services, on time schedule and has price match

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good condition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition , lot of details , heavy duty, clean and nice shape

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient washer spins clothes dry………………,,!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Wonderful washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Washing machine does an excellent job of keeping our clothes clean. Washing comforters and bedclothes is easy and everything fits well inside the washer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LOVE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BEST washer ever. Simple to use and it saves water and energy! LOVE Samsung appliances and BestBuy is the only place I buy them. Highly recommended!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It washes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t use it a lot so can’t review ask me later

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    well worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stylish and does the job well. nice quiet washer. good tip is to leave the door open a bit after use to help the condensation on the glass door evaporate

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad. It is a basic dryer that gets the job done, nothing fancy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous Samsung dryer lasted us close to 11 years, so I'm hoping this will have the same luck. Overall, I really like the various cycles. I know this sounds weird, but I really like the fact that when you turn it on, it defaults to the "normal" setting, rather than the only previously used. The ONLY thing I don't love about this dryer is that it is nearly impossible to find a service person willing to fix it once it's out of the BBY service plan. It is worth checking that detail out ahead of time before buying, or make a mental note to renew the service plan at the end of the term.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great, a must have

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek, quiet dryer by Samsung. We have the very same in our home in Tbilisi, Georgia. They are made very well and we enjoy the Samsung dryer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good item on time delivery. fair priced when on sale

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a house with my girlfriend and we were able to finally get a dryer. I love Samsung TVs, so I thought I’d try their dryers. We love it so far.

    I would recommend this to a friend