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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 6497 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 6,497 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Just what I had wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, very quiet. Fits nicely in a small space.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    High quality and fair value

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - Not too loud - Lots of features and customization for cycles - Only complaint is over-the-top music when it's done haha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My older washer machine broke and to repair it was going to cost $900. It was going to be cheaper to buy one. This machine was affordable and it fit well in a small space. It is roomy inside inside. It also plays a little tin when the laundry starts and when it ends.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate with different options. Gets the cleaning job done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washer, it's very nice. It is quiet until the spin cycle when it becomes a bit loud. I am disappointed that Best buy is not accurate in their description. It says that a drainage hose is needed and not included so I purchased new fill hoses only to be told when they delivered that it had a drain hose not fill hoses and they couldn't connect it. Very disappointed. Best buy, do better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Watch the cord

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine does a nice job and is efficient. Just make sure you know how many wire/prongs it requires before you purchase the cord to go with it. It vents out the sides as well if you need it to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent purchase!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase!! Very satisfied!easy to use, worth the money and energy efficient, would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Amazing Machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is fantastic!!!! Super quiet and efficient. I recommend this washer!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and great for your drying needs. Strongly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The vest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and better price. My wife like so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and better price. My wife like so much.

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 3 out of 5 stars

    Product great.. install by Best Buy not so much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install by Best Buy was a joke. Made me buy the kit for them to install with the dryer. The guys didn’t use it and just jammed the old vent into the dryer (flattened)! Didn’t notice till they left and after I tipped both of them $40 each! I ended up having to redo the entire thing myself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fancy, fancy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. I don't like that it has so many options and features. It's a little complicated at first and I found myself refereeing back to the users manual several times before actually using it. Supposedly has a feature to reduce vibration but mine does seem to vibrate a lot still. Once you figure out the right size load it is better. I'm sure once I get all the little kinks figured out I will love it. I love the little chime at the end of the load to let you know it's done. Haven't really had a chance to try all the settings yet. Love that you can choose how many rinsed and spins you want per load. I know once I get a little more confident about using it I will be very, very happy with my choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good setup and easy to use combo Wash and dryer. Make sure to order the installation with your order The installation people did a Great Job and my wife is very happy with the new washer and dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Noise level

    Rated 5 out of 5 stars

    Great, quiet - sheek Dryer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer is great so far! It’s been a few weeks since Best Buy came out to install. It gets our clothes really dry and it’s super quiet - I was really surprised! Real nice, sheek design too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice dryer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is very easy to use. We bought the Vent kit And new plug. This meant that we get free installation which was nice. And they removed the old one. Would differently recommend this dryer ,no problems. Just wish They didn't cost so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely in love with this washer, definitely recommend if you’re looking for a new appliance. Perfectly pairs great with the dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Black Stainless Steel Electric Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, great value. I’m impressed the dryer runs smooth & is very efficient. I highly recommend making the purchase. Easy set up & delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer,dryer and pedastools are outstanding the prices were very competitive. The Drivers were great and did great job on install. The communication for sale and delivery was great. I did purchase geek squad for 3 years for insurance but the washer and dryer run awesome and I would definitely recommend them. I would also recommend the pedastool as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good great washer had a great price. Delivery was flawless no issues. I plan to buy my next appliance from Best buy.

    I would recommend this to a friend
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