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Customer Ratings & Reviews

Your price for this item is $729.99
The previous price was $944.99

Customer reviews

Rating 4.6 out of 5 stars with 1887 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,887 reviews
  • Rated 5 out of 5 stars

    Good dryer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dryer. Ive had it for almost a year no issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best money spent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my dryer!!! I believe this was the best brand for my new home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laundry

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I purchased this product. It’s exactly as I hoped it would be. I’m so happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent dryer. Very happy with my new dryer. Work exelent no problems

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dissatisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer does not get as warm as I expected My review is re delivery from GEEK squad. Absolutely horrible my home was left in shambles and I had to wait 5 days for another delivery with a hole in my wall I will NEVER PATRONIZE BEST BUY

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Manufacturing Flaw

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bedding cycle doesn’t work on any models I’ve tried, and I’ve tried exchanging 4 times. I tried them all at the highest settings (1:38); however, instead of running for 1 hour and 38 minutes, they all would run for only 1 minute and 38 seconds.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to use, Quiet

    Rated 5 out of 5 stars

    No more DISCO dancing washing machine!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In Feb. 2024, we purchased this new Samsung Washer & Dryer Combo with Pedestals to replace our 2015 versions. WOW... what a difference!!! The old washer would DISCO dance across the garage floor during the spin cycle. So far the new washer stays in place. The vibration reduction technology exceeds our expectations. The new dryer is quiet and efficient reducing the overall drying time compared to our older unit. Our garage looks fancy now with the Black Stainless Steel models. LOL Lastly, the local BestBuy Rep. Daniel was very knowledgeable and made the entire transaction easy. BestBuy will continue to be our go-to store for electronics & appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Quiet

    Rated 5 out of 5 stars

    Samsung Smart Front Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using my Samsung Frontload Washer for almost four months, exceeding my expectations in terms of performance and convenience. The washer's sleek design and advanced features make it a great addition to my new townhome. The user-friendly interface and easy-to-navigate controls make it effortless to operate. What I appreciate most about this washer is its quiet operation. I can do my laundry anytime without worrying about disturbing my neighbors. I've tested it with various fabrics and styles, and I'm happy to report that it delivers excellent results every time. The machine's powerful cleaning performance and gentle care make my clothes look fresh. I'm delighted with my Samsung Frontload Washer and highly recommend it to anyone looking for a reliable and efficient laundry solution.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Quiet

    Rated 5 out of 5 stars

    GREAT DRYER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With sensor dry (eco dry) clothes don't dry any longer than necessary. But you have may options for whatever your drying needs. Jeans, towels, delicates. You can even turn eco dry on or off depending on what you are drying. Very quiet. I bought the set. The first dryer delivered had a bearing problem (within first 5 days). Best Buy replaced it immediately with new dryer. No Hassle at all. Very happy with Best Buy and my new washer and dryer set!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible installation service. This is a picture of how they installed it and then they pulled the dryer over it so I wouldn’t notice

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 1 out of 5 stars

    JUNK!!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ONE YEAR afrer buying this junk the seal broke in half!!! I have had washers last me 12+ years!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Drying time

    Rated 5 out of 5 stars

    Samsung is a winner

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well-designed, and ergonomic appliance. Controls are nicely laid out, signaling system is accurate. Temperature works well. The only drawback is that it seems to take a long time to dry a load of laundry. Otherwise very satisfied. Also have the matching washer.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use
    Cons mentioned:
    Vibration

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only been using the washer now for a day, but so far so good! At first it was shaking A LOT! Then we did a little research and realized we hadnt removed the shipping bolts or attached and leveled it properly to the pedastal(which we bought separately). Once we removed the shipping bolts, clamped the feet of the washer to the pedastal, and leveled the feet of the pedestal out, it stopped shaking violently lol. We were able to find info on how to do this on YouTube!

    I would recommend this to a friend
  • Cons mentioned:
    Shaking, Vibration

    Rated 4 out of 5 stars

    Good washer, but vibrates a lot.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and is easy to use. I mostly give it 4 stars instead of 5 because it vibrates a lot more than our previous Samsung. Even when our previous one was breaking down and sounded like a jet engine taking off during the spin cycle, it still didn't vibrate as much as this one. Can't put much on top of it because it will just get shaken off onto the floor.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Quiet

    Rated 4 out of 5 stars

    Almost great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer. Quiet and efficient and large. Only issue I have is that the clothes sour really quickly and I tend to need to leave the door open with a fan on to air it out so it doesn’t develop a smell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy comes thru again!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this item in a pinch. Called the store which happened to have this as an open box item. Was ready when I got there. Installed quickly and works perfectly! Holds a ton of clothes, like the options including wrinkle release and has a sweet almost song line alert when done. Would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Quiet

    Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic dryer! Still playing with the settings but its quiet and efficient. No more damp clothes!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Samsung 4.5 Hi Efficiency Front load VRT Great !

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Samsung because I had the same brand for approximately 8 years prior to this purchase in 2022. The feel of the door is much lighter(flimsier) but I have not had but one issue with the machine so far. My last machine had to have the electronic brain replaced and I was worried I might have the same issue with this model because it had an issue with resetting itself after I made manual adjustments. After turning on and off I haven't had the same issue. I did buy a warranty though because it just does not seem as stout as my other Samsung. All in all the price was good at the time and Best Buy as a Samsung rep is very accomodating to reach out to correct issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gas over Electric

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to laundry appliances, Samsung consistently delivers innovative and reliable products, and their Stackable Gas Dryer is no exception. As a proud owner of this dryer, I can confidently say that it has exceeded my expectations in terms of performance, efficiency, and convenience. One of the standout features of the Samsung Stackable Gas Dryer is its energy efficiency. By utilizing gas instead of electricity, this dryer not only reduces energy consumption but also helps lower utility bills. This eco-friendly design aligns perfectly with modern sustainability efforts, making it an attractive choice for environmentally conscious consumers. The dryer's stackable design is another highlight, especially for those with limited space. Whether you live in a small apartment or have a compact laundry room, this dryer's space-saving configuration allows for flexible placement options without sacrificing performance. Additionally, its sleek and modern appearance adds a touch of sophistication to any laundry area. In terms of performance, the Samsung Stackable Gas Dryer truly shines. Equipped with advanced drying technology, it effectively removes moisture from clothes while minimizing wrinkles and static cling. With multiple drying cycles and customizable settings, including options for delicate fabrics and heavy-duty loads, it accommodates a wide range of laundry needs with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazed by Performance and Convenience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a new dryer, and I must say, I am extremely satisfied with my purchase. The dryer not only looks sleek and modern in my laundry room, but it also performs exceptionally well. One of the features I appreciate most about this dryer is its large capacity. I can easily fit bulky items like comforters and towels without any issues. Additionally, the variety of drying cycles and settings allows for customized drying options based on the fabric type and desired level of dryness. Another standout feature is the quick drying time. Compared to my previous dryer, this one seems to dry clothes much faster, which is a huge time-saver for me, especially during busy weeks. In terms of noise level, I find this dryer to be relatively quiet, even during the spin cycle. This is a big plus for me, as I often do laundry late at night when the rest of the household is asleep. Overall, I highly recommend this dryer to anyone in the market for a reliable and efficient laundry appliance. It has exceeded my expectations in terms of performance and convenience, and I couldn't be happier with my purchase.

    I would recommend this to a friend