Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $699.99
Clearance
The comparable value price is $1,079.99

Customer reviews

Rating 4.5 out of 5 stars with 722 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.6 out of 5 stars

  • Dry Time

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 7.5 Cu. Ft. Gas Dryer with Steam and FlexDry's quiet operation and ease of use. Many appreciate its efficiency and the speed at which it dries clothes, with the steam feature also receiving positive feedback for wrinkle removal and revitalizing fabrics. The attractive color options are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 722 reviews
  • Rated 5 out of 5 stars

    GREAT PURCHASE

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly LOVE this dryer. Especially the features. Waited and did my research before I purchased it and wasn't disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good machine

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing works great and clean clothes very well. Many options

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a new dryer, plenty of modes. I’m not sure if my came out defective, but I’ll set the time to dry for example 30 minutes, and sometimes it would randomly turn off .

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I realize your experience has been less than ideal, and I would like to change that. I want to help by providing these links with information that addresses your concerns:
      • Clothes Are Not Dry: http://bit.ly/2PUoRDb
      • Dryer Does Not Spin: http://bit.ly/2Gv8FX1
      • Dryer Will Not Turn On: http://bit.ly/2S4bUd8
      Thank you for being a part of the Samsung family! ^Cat Samsung

  • Cons mentioned:
    Sensor performance

    Rated 1 out of 5 stars

    I HATE MOISTURE SENSOR

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This moisture sensor feature makes you work harder. You’ll find yourself constantly checking your load to see if it’s dry and it’s not. So many damp spots even with a small load. You can’t change the time on many of the settings which forces you to choose ‘Timed Dry’ and that only goes up to 1 hour 39 minutes. I’d never buy this again but it’s a pretty color.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Courtney,
      I see that you are having some concerns with your Samsung Dryer not drying your clothes completely. I would like to help ensure that you are getting the best performance from your machine. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/
      Thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    pleasure

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very good I love the convenience of drying at home now it's a luxury to me to not have to go out to dry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung dryer is a good machine, dries clothes perfect, and not over drying them and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very good machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good machine easy installation very quick! Machine work silent

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    First Gas Dryer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure it drys as well as my electric dryer. Sheets and larger items seem to roll up into a ball so many times have to put back in the dryer for a bit.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi staz,
      Thank you for reaching out. We will take note of your feedback as this helps us improve more especially on the quality of the products we offer.
      and we do apologize for any trouble this may have caused you. To help you with your concerns let me share with you some links and videos to troubleshoot your issue about Sheets and larger items that seem to roll up into a ball so many times you have to put them back in the dryer for a bit to dry.
      Cycles, settings, and features on your Samsung dryer
      https://www.samsung.com/us/support/answer/ANS00051022/

      What to do if your clothes dryer isn't drying properly | Samsung US
      https://www.youtube.com/watch?v=LibK_OLFH4Q

      Clothes not dry after using Samsung dryer
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/

      For further assistance, you may reach us via the following option.
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      - Reference ticket number:1144292376

      ^Ross Samsung

  • Rated 2 out of 5 stars

    Get the extended warranty

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer has been working great, but the dryer takes two cycles to dry clothes even on the highest settings. I’m going to have to call and get service out . It’s too expensive to have to put clothes to dry twice. Also, it is a smart dryer but I don’t always get the cycle is complete notice that I do always get from the washer.I’d strongly recommend get them extended service agreement.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are experiencing issues with your Samsung #. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142978680. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Rated 3 out of 5 stars

    Wrinkles...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wrinkles too often ...maybe that’s why there is the steam mode...but I didn’t have to do that with my other dryer...too much extra effort

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Kodamom,
      Thank you for reaching out. We will take note of your feedback as this helps us improve more especially on the quality of the products we offer.
      and we do apologize for any trouble this may have caused you.
      To help you with your concerns let me share with you some links to troubleshoot your issue about wrinkles on your clothes using our Samsung dryer.
      Wrinkles clothe may have something to do with cycles and settings.
      Cycles, settings, and features on your Samsung washing machine

      You can also check the product manual for additional settings.
      https://www.samsung.com/us/support/answer/ANS00061937/

      Product manual
      https://downloadcenter.samsung.com/content/UM/202101/20210108101259759/DV6300_DC68-03381T-11_EN_CFR_MES.pdf

      https://www.samsung.com/us/support/answer/ANS00048957/

      For further assistance, you may reach us via the following option.
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      - Reference ticket number: 1144288384

      ^Ross Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great it’s not annoying when it washes very awesome

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very nice washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice washer, although I bought open box I'm disappointed in the condition it was delivered.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Missing My cycle

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dryer but wish it had a my cycle setting, really miss this.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, I completely understand where you are coming from. I have attached a link to the user manual with information on the different cycles starting on page 48 (https://bit.ly/3GOAPcX). At Samsung, we manufacture several products that all come with different features. It is only through feedback from customers like yourself that we are able to make our products better. If you have any further concerns, please feel free to reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144091478) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung

  • Rated 1 out of 5 stars

    Bad Appliances

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After waiting 4 months to get the dryer to begin with. The 1st dryer was damaged and did not work right 2nd dryer was damaged and I refused it. 1st dryer leaked water I thought it was my washer (yes the dryer has water in the steam cycle) Had a service man come paid $175.00 and told the washer was fine. My husband pulled out the washer and dryer and found the water under the dryer. I called Best Buy and was originally told since I was calling on the 16th day (they only have 15 days to return appliance) I couldn't return it. Well they took it back. The 2nd dryer was also damaged and I refused delivery. We have 3 Samsung appliances and all are bad. Will never buy from Best Buy or Samsung again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gas Dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is user friendly. The only problem is that is takes Forever to dry clothes!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having issues getting the best performance from your Samsung Dryer. i can help with that. I have some of the best practices for you to get the best results. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 1 out of 5 stars

    Unit is fine...Bad Service.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the dryer is fine... 1. i asked the associate at the store for a side vent install and he said I had to bring that up at the installation. I asked the delivery guy to make it a side vent and he said I had to do a return and then reorder a new dryer with a side vent. 2. the installers decided the best way to insert the washer and dryer was to go width and not length. however going the length was better; but their way resulted in scratches on my unit. 3. I read the instructions and it says to calibrate the unit. the installers never mentioned this, nor did they calibrate the unit. all they did was turn it on and said let it run 1 cycle and you can use it. I'm dissatisfied because I didn't get the vent I wanted, the units are scratched, and the installers never calibrated the units before they left.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Friend of a Vietnam Vet caregiver.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to be patient, as I ordered these products for a retired fireman/disabled Vietnam vet that can not go to the laundromat to wash his own clothes. Please prioritize this order!! You're asking for a review on a product that has been delayed for delivering over more than 4 weeks.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. Dryer works good looks good.Thanks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fabric softner dribbles into drum when just a little over full

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there kkkk, I see that you are experiencing issues with your Samsung Washer dumping the fabric softener into the machine when you pass the max fill line. I know this must be alarming but our units use gravity to siphon the liquid out. You will not be able to put more than the max amount. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01207154/
      If you continue to have issues, please reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143402821. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Rated 3 out of 5 stars

    bk dad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exhaust hose keep coming out the back had to go buy clamp

    No, I would not recommend this to a friend