Customer Ratings & Reviews
- Model:
- DVG45R6100C
- SKU:
- 6323154
Rating by feature
- Capacity
Rating 4.6 out of 5 stars
- Dry Time
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the 7.5 Cu. Ft. Gas Dryer with Steam and FlexDry's quiet operation and ease of use. Many appreciate its efficiency and the speed at which it dries clothes, with the steam feature also receiving positive feedback for wrinkle removal and revitalizing fabrics. The attractive color options are also frequently praised.
This summary was generated by AI based on customer reviews.
Looks great but doesn’t dry very well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, but it takes forever to dry. Even on timed dry it fluctuates with its timer. It does have an echo mode but takes forever to dry clothes. I miss my old dryer where you take clothes out and they were warm from the dryer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Crsp1229,
We are glad to know that you are using one of our Samsung dryers. Your satisfaction is our topmost priority and we apologize for the inconvenience of the dryers not drying clothes properly. In this matter, there are a few factors that can cause a dryer not drying clothes properly. Usually, load size and cycle type are the best places to start solving any of these problems.
I highly recommend visiting these links for basic troubleshooting steps:
The dryer has no heat at all:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Cycles, settings, and features:
https://www.samsung.com/us/support/answer/ANS00051022/
Laundry load size guide:
https://www.samsung.com/us/support/answer/ANS00080262/
You may check this link for future reference to reduce unnecessary repairs over the dryer's lifetime.
https://www.samsung.com/us/support/answer/ANS00050526/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DVG45R6100W/A3
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144223622
Thank you for choosing Samsung. Have a great day.
-Trisha-
Works great so far so good.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this gas drier early this year and it's still working as it should be, 9 months later. Its modern design really looks nice. Love the flexdry feature. No complaints whatsoever at this time.
I would recommend this to a friendDisappointed!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a lot to choose from as majority of washers/dryers not in stock. The washer is ok at best. Didn’t realize it didn’t have “hand wash” cycle. And no way to open and add to a load within first couple minutes of the load. Dryer is terrible. Doesn’t dry stuff all the way and any bedding (sheets, comforters) don’t get dry and end up like a tootsie roll! And we tried one comforter at a time. No luck. Buyers remorse but now stuck with these. LG was so good to us for so long. Darn the luck.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Merchfail! We appreciate you taking the time to leave your feedback. We are sorry to hear that your unit is not drying as it should. Please see the link below as it will help rectify your concern. (http://www.samsung.com/us/support/troubleshooting/TSG01000999/)
If you need further assistance, please feel free to reach out to us via any of the following using the ticket number: 1143956742
Facebook Messenger: http://m.me/samsungsupport or
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Thank you for being the best part of Samsung. ^Nic
Samsung Dryer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took 4 months to finally get my washer and dryer samsung stackables. After completing about 6 loads they work amazing. They make a loud ring when the load is complete. Extremely happy with my purchase
I would recommend this to a friendDoesn't dry towels or much else
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this dryer now over a year, will not dry anything 100%. Have to run for hours and keep running to get towels kind of dry. Love Samsung products, this there is an issue with mine
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, I can definitely understand what you're going through and I am here to help. We are continually improving the quality of our products and your feedback is important to that process. Here is a link to a troubleshooting guide to support your concerns on your laundry (https://bit.ly/3JJ5SbQ). If the issue continues or you have any additional concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144043411) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Purchase dryer & it stopped working at month 13
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this dryer on Jul 31 2019. It started making a rattling noise when running today- Sep 2, 2020. I contacted Best Buy & waited 20 min to chat with a rep. I was told it's out of warranty after I confirmed my email, phone, name etc, Then the rep ended the chat without any offer to assist or help me schedule service. I'm not happy that the dryer promptly had a problem right after the warranty expired. Don't major appliances work beyond 13 months??????? I would not recommend this dryer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there AnneB! We would be more than happy to assist you with your dryer, even if it is outside the manufacturer warranty time. If you'd like to contact us, please reference ticket number 1142434162. We can be reached via either of the following: Facebook Messenger: http://m.me/samsungsupport;
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
^Jecca
Do not purchase this dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher worked ok for the first couple of years (we purchased in 2018), the dishes were never dry. The last two years, we've had the Geek Squad out to fix it 5 times for everything from the motor breaking to the dishwasher not draining and then re-installed incorrectly. The warranty expired a couple months ago and it rarely runs through the full cycle. The manufacturer warranty expired a year after purchasing the dishwasher. We have had this dishwasher for 3 years and it was over $1200! So frustrated!
No, I would not recommend this to a friendSamsung washer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice, does it’s job well! Got it at a great sale price working with a fabulous sales lady! Very good customer service.
I would recommend this to a friendHealth concern
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery team was so unprofessional. I ended up having gas leakage with the kid at home and took more than 48 hour for them to address the issue.
I would recommend this to a friendRan twice, then failed to generate heat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased universal hook up kit. Kit was total failure. I head to visit Home Depot and Lowe’s to get gas connected. I paid to get it done on delivery. Total Failure on Best Buy’s part. Then I had to visit plumbers supply to get 90 deg elbows so I could push dryer back. I tested gas supply and it was good so not an issue with house supply. Gas dryer replaced with electric.
No, I would not recommend this to a friendSamsung gas dryer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd time I buy and regret it same problems the dryer doesn’t stay on
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Nena,
Thank you for reaching out and sharing your feedback about your Samsung dryer. I understand you're having an issue with your dryer as it doesn't stay on. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001008/ to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01001987/ if your dryer turns on but doesn't start or spin.
In case or repair or replacement, please check this link https://www.samsung.com/us/support/service/warranty/DVG45R6100C/A3 for the warranty coverage of your product.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dryer.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144594239.
-Noraina
Gas leak after a year. Out of warranty!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had it for just over a year and it has developed a gas leak. Conveniently happened right after the warranty expired. The repair will cost almost as much as a new one but it definitely beats my house blowing up. Stay away!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Edmond, I realize that you are experiencing issues with your Samsung Dryer having a gas leaking and know that is very concerning. I would like to offer some assistance to ensure you are only getting the best performance. Please reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143532367. We thank you for being a part of our Samsung family. ^Brad
gas dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good price for the dryer, a little bang up and have noise but it was cheap for it
I would recommend this to a friendDryer doesn't dry!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've troubleshooted as much as we could over the months. We've gone through all the support pages but everything continues to come out damp. We have dry our clothes through 2 cycles and still hang them out to dry. Also nothing comes out warm. No idea what is wrong with this thing but we're out of our return/exchange dates. I would love a solution!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello KRoberts,
Thank you for reaching out. We appreciate your patience in dealing with the situation that you're having right now on your dryer not being able to dry clothes. We do apologize for the inconvenience this has caused you. We would like to help you through this experience.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01000999/ to guide you on the issue. Just click on "Dryer has no heat all, or Dryer is not hot enough".
You can also check this link https://www.samsung.com/us/support/service/warranty/DVG45R6100W/A3 for the warranty information of your dryer.
Another link that you may find useful is this one https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F. This has all the troubleshooting guides, links, videos, and references that you might need for your dryer.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144199704.
-Noraina
Aggravated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just throw it in, Never checked to make sure it was working like the washer machine. There was no heat at all, had to have my maintenance man come and look at it for me because Best Buy people couldn't do there job. Mean while I have to pay full price for appliances that weren't properly connected nor installed right. That was item number 2.... let's get to the frig... got to find that one.
No, I would not recommend this to a friendThe best
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you stuck between Samsung and another brand go with Samsung! We have tried them all
I would recommend this to a friendGas dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very stylish and beautiful Has multiple options and Operation is very quiet and does a wonderful job
I would recommend this to a friendClothes not Drying Completely!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer delivered Mar 8th, 2022 on April 1st, 2022 clothes do not dry completely on any sensor settings, after 2 minutes the dryer shuts off, even though the clothes are still damp. Paid $800 for dryer that is not working in less than 30 days. I wish this was an April Fools Day Joke, but it isn’t! Shame on you Samsung!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi,
Thank you for sharing your experience with our dryer. Samsung always intends to provide great products and satisfaction to our customers. And I apologize if the dryer shuts off even though the clothes are still damp. I understand you just had and we will make sure this will not happen again.
If your dryer is heating but the clothes are still damp, your vent is probably blocked. If your dryer has weak heat and runs for a long time, that could also be a blocked vent. And if your dryer ends after only a couple of minutes with soaking wet clothes, your moisture sensors could be dirty. And these are only some of the possible causes. To make sure you're performing the right troubleshooting steps, first determine if your dryer has hot air at all, then we'll guide you through the steps to resolve your issue.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
You may also want to view your warranty status using this link in case you will need a repair or replacement.
https://www.samsung.com/us/support/warranty/
Moving forward here are other options to speak with our representatives for further assistance.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Stay safe,
Reference Ticket Number: 1144365479
^Mila
Love this gas dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had an old earlier version of Samsung - this one is much better. Does the job and very quickly. Quite happy with it!
I would recommend this to a friendSteam dryer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great! it dries cloth in less than 30mn! Thank you!
I would recommend this to a friend