Customer Ratings & Reviews
- Model:
- DVG45R6100C
- SKU:
- 6323154
Rating by feature
- Capacity
Rating 4.6 out of 5 stars
- Dry Time
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the 7.5 Cu. Ft. Gas Dryer with Steam and FlexDry's quiet operation and ease of use. Many appreciate its efficiency and the speed at which it dries clothes, with the steam feature also receiving positive feedback for wrinkle removal and revitalizing fabrics. The attractive color options are also frequently praised.
This summary was generated by AI based on customer reviews.
Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good thing the technician check on the burner assembly and it was bad that was a good thing
I would recommend this to a friendSamsung Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice. Does the job, but the control panel is not as intuitive as the newer generation LG.
No, I would not recommend this to a friendABSOLUTE JUNK - DON'T WASTE YOUR MONEY!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ABSOLUTE JUNK!!!! DON'T WASTE YOUR MONEY! Takes over 6 hours to dry 1 load of clothes! i have called and called for service on it and no one ever shows up! So disappointed in Best Buy -I will never purchase any major appliances through them ever again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung Dryer. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142958643. We thank you for being a part of the Samsung family. ^Brad
Doesn't last :(
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's a good dryer while it works... but after 28 months it doesn't work!!! I felt something was burning inside and it smelled bad... Then it doesn't turn... Warranty is only 24 months, so I'm not covered by warranty. so disappointed... :(
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate your review of your overall experience with your Samsung dryer, Patrick. We're here to help.
Here is a link to the troubleshooting steps to try when your Samsung dryer smokes or smells.
https://www.samsung.com/us/support/troubleshooting/TSG01000971/
If your dryer does not turn on, you may refer to the link below for the troubleshooting steps.
https://www.samsung.com/us/support/troubleshooting/TSG01001008/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145041444) to help our team pull up your information when you message us.
Thank you!
-Angelica
Bad customer service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine itself is fine but Best buy's horrible customer was bad enough to drop the rating all the way to zero. No confirmation phone call, poor coordination with installation contractor, no response to inquiry, didn't call back as promised, I would warn everyone to stay away from ordering from Best buy if installation service is involved.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
Your reference number is 1144598828.
-Noraina
best washing machine and dryer combo
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best washing machine and dryer combo...color is great...loved best buy installation team...
I would recommend this to a friendSamsung 7.5 cu ft dryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dries effectively but makes grinding noise; needs to be replaced
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having issues with your Samsung Dryer and it could serviced under your warranty. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513) Please reference ticket number 1143037660. We thank you for being a part of our growing Samsung family. ^Brad
NEVER FINISHED THE INSTALLATION
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They never finished the installation. NEVER FINISHED THE INSTALLATION
I would recommend this to a friendGary Hilbers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product has not worked since the second day we had it. Called Samsung for service and we are still waiting for them to repair the dryer. I should bring it back for a replacement. This is a very bad problem. Getting tired of waiting.
No, I would not recommend this to a friendRecommended Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great machines but wish the sounds effects could be turned off
I would recommend this to a friendNice one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I buy it on sale. Now very good status. Keep going
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good . After 1 month of purchase it has problem already. The machine has weird loud noise and has excessive vibration . It hard to get in touch with Samsung service and hopefully they just send a new one or just return it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Star, it seems that you are having issues getting service on your Samsung Dryer and know how tedious this can be. I would like to offer some assistance and ensure that you are getting the best performance. Please reach out to us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143537261. We would like to welcome you to our family and thank you for choosing Samsung. ^Brad
Samsung gas dryer- stopped working after 1.5 yrs
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing broke in a year and a half, after warranty expired. The service cost is about half its value so i will have to buy another one, definitely from another manufacturer! Very disappointed…
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Verac1,
Thank you for reaching out. We appreciate you letting us know that your Samsung dryer stopped working after more than a year. We apologize for the inconvenience this has caused you. It's not the experience we want you to have with one of our products, and we're here to help.
Attached is a link to the troubleshooting guide you can try when your Samsung dryer does not turn on.
https://www.samsung.com/us/support/troubleshooting/TSG01001008/
The link below contains troubleshooting steps if your dryer has spinning issues.
https://www.samsung.com/us/support/troubleshooting/TSG01001987/
I've also included a link to our warranty page to learn more about the product's warranty coverage for reference.
https://www.samsung.com/us/support/service/warranty/DVG45R6100C/A3
You may reach out via our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144527701
-Angelica
no lp gas conversion kits available.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought jan. 10 ordered lp gas conversion kit from samsung web site said 3-5 days it would ship no notice of shipment called no answer.e-mailed no answer .17 days later got message it was on national back-order
No, I would not recommend this to a friendNo Bueno
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason my dyer was hooked up wrong or something because it does not dry my clothes. I have to dry only half a load from the washer and even then 1 hr and 40 min is not enough for a few pieces of clothing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
From your review I understand you might be having some issues with the performance of the machine. I found some information that might help if the machine is properly installed. See link below:
http://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough
Thank you for choosing Samsung. ^Brad
Beautiful but delivery delayed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this in July and did not get it until October. Store did not inform me of availability and it kept being moved. Outside of that it is a great dryer with a beautiful finish
No, I would not recommend this to a friendWORST DRYER EVER
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The old whirlpool I had in 95 was way better! Samsung doesn't care about covid or inconveniencing the customer they never, call back they have no techs. The dryer stopped working completely!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I realize your experience has been less than ideal with your Samsung Dryer. I would love the opportunity to change that. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142725631. We thank you for being a part of the Samsung family. ^Brad
NO HEAT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, so far we’ve had this dryer for less then 3 weeks and have to have a tech out because of no heat. Yes, disappointed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having issues with your newly installed Samsung Dryer. There are several important things that should be checked to make sure you are getting the best performance from your unit. Let us find a resolution to your problem by contacting us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142967230. We thank you for being a part of the Samsung family. ^Brad
Very disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like that you have to do a timed dry to use the wrinkle guard. More than 1 time I have had children's waistbands still damp.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for reaching out to us. We understand your frustration and would like to help you with your concern. Here's a troubleshooting guide that' goes over your inquiry about the dryer not getting enough heat (http://bit.ly/32rv43A). Thank you for being the best part of Samsung! ^Pat
Buyer Beware!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item on March 3rd, 2021 & the 1st time I used it , it BROKE!! Called for a refund & was told I was 4 days too late to ask for one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Elvira,
I see that you are having issues with your Samsung Dryer not operating and I would like to make sure you are having the best experience with your machine. I would love for you to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143200466. We welcome you to our family and thank you for choosing Samsung. ^Brad