Customer Ratings & Reviews
- Model:
- DVG45R6100C
- SKU:
- 6323154
Rating by feature
- Capacity
Rating 4.6 out of 5 stars
- Dry Time
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the 7.5 Cu. Ft. Gas Dryer with Steam and FlexDry's quiet operation and ease of use. Many appreciate its efficiency and the speed at which it dries clothes, with the steam feature also receiving positive feedback for wrinkle removal and revitalizing fabrics. The attractive color options are also frequently praised.
This summary was generated by AI based on customer reviews.
Will not recommended product or delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst buy ever delivery banged the dryer missing parts
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for informing us of your experience with the dryer delivery.
Please contact our Best Buy customer service department at (888) 237-8289 to better assist you. Call 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry.
Thank you.
-Angelica
Loud noise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine overall, but it makes super big noise when switching from rinse to spin.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Ppppppppppppp,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of the dryer making a loud noise. Samsung dryers are generally very quiet. Many of the sounds are normal or can be fixed with little effort. We will surely notate this feedback for better products in the future.
I highly recommend clicking this link for a basic troubleshooting guide to resolve this inconvenience:
The dryer is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
You may check this link for future reference to reduce unnecessary repairs over the dryer's lifetime.
https://www.samsung.com/us/support/answer/ANS00050526/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DVG45R6100P/A3
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144350427
Thank you for choosing Samsung. Have a great day.
-Trisha-
Does not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer was an open box item but I thought the company or Best Buy would check before putting the item on the floor.
No, I would not recommend this to a friendnot recommend. Worst buy.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.only lasted 1 year and a half. Still paying for the appliance and the motor died.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Samsung Customer, I see you are experiencing issues with your Samsung Dryer not operating and see how frustrating it is right past the warranty. I would like to provide some assistance in getting this issue resolved. Please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143487303. We thank you for being a part of our Samsung family. ^Brad
bad choice
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Both of my set didn't work Washer did work on any other program than short wash
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there amana,
I see that you are experiencing some issues with your Samsung Dryer not working and I would like to make sure that you are having the best experience with your appliance. Let us find a resolution to your problem by contacting us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143258085. We thank you for being a part of our Samsung family. ^Brad
owner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this dryer it does not work takes for ever to get any thing dry
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see that you are having some concerns with your Samsung Dryer and I would lie to make sure you are getting the best performance from your machine. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Thank you for choosing Samsung. ^Brad
Manufacturer's defect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer had a manufacturing defect. The drum was misshaped.
No, I would not recommend this to a friend14 days , no refund
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer is not drying the clothes, Will call company to see what to do.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi lance! I'd like to provide this link (https://bit.ly/3jlYEgD) to some useful information about what to do if the dryer is not drying properly. ^Jecca
Don’t recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it 2 weeks and it stopped drying will Never purchase again
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having issues with your newly installed Samsung Dryer. There are several important things that should be checked to make sure you are getting the best performance from your unit. Let us find a resolution to your problem by contacting us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142598821. We thank you for being a part of the Samsung family. ^Brad
Not HAppy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is not working properly. It cycles longer , or shorter than the program. Doesn't stay on when in a drying cycle. Currently trying to get resolution.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are concerned with your cycle times. I can assure you that is normal for sensor cycles. They will change depending on the setting on the cycle. I have more information that will be very helpful about how to get the best performance from your dryer. See link below:
https://www.samsung.com/us/support/answer/ANS00051022/
Thank you for choosing Samsung. ^Brad
disgusted with Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.dryer does not dry washing machine does not work properly Samsung support is terrible
No, I would not recommend this to a friendDryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer with severat settings and lasted good.
I would recommend this to a friendGood functionality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works great, but rim where door fits is peeling.
I would recommend this to a friendTop notch dryer at a good price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job and dries well. The only this is to try not to bump into the buttons.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there CoreyS, I thank you for taking the time to share your feedback on your Samsung Dryer. I would like to forward your design concern to our design team for future products. We welcome you to our Samsung Community. ^Brad
Great dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with purchase. Super quit easy to install. No complains at all. Defentitly recomend buying.
I would recommend this to a friendBrand response from Samsung
Posted .We're pleased that you're pleased, RodriguezD! Thanks so much for the 5 stars. ^Jecca
Dryer -NOOOO
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought both washer and dryer 3 months back. Washer is okay but dryer shuts off in the mid cycle which is very frustrating and disappointing . Should have done more research.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I understand how frustrating it can be when results and expectations do not meet. We are here to help. We would like to inquire further about your review with you. For more assistance, please reach out to us on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143085961) and it will help our team pull up your information. We look forward to hearing from you. ^Lena
money pit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had this dryer for 3 years and I have already had to replace the motor, tensioner pulley, belt and thermister. Lucky for me I am pretty handy and was able to repair it myself otherwise I would have spent more than the machine costs new. Very hard to find someone who wants to work on one. If you still want to buy it take out the extended warranty, you will need it. I'm guessing all these good reviews were when they first got the machine.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate your valued feedback, handy. This helps us continue our efforts to improve the overall customer experience. ^Jecca
Awful dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From reading the other reviews- I have to assume this is a defect in just my dryer. I purchased the Samsung top of the line large load washer/dryer set in September. Since day 1 the dryer has taken at least 3 runs to completely dry. Generally longer. I previously had LG, and it was only a recent visit to my dads (who also has the LG) that I realized just how AWFUL my dryer is. There’s no way a brand new dryer should be taking this long to dry. I’m hoping someone can help rectify this- the energy we use just to dry 1 load of laundry is what should be used in a month. I’m so frustrated and disappointed that I didn’t go with the LG- hopefully I will be able to update this once my issue is identified and rectified.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having concerns with your Samsung Dryer. I have located some helpful information that will ensure you are getting the best performance from your machine. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Thank you for choosing Samsung. ^Brad
Buyer beware!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this dryer in 2020 and the machine just stopped working last week. Had a service rep come out who said we needed a whole new motor. Cost was $449 to repair. Have reached out to Samsung but the only answer I get is it's out of the warranty. Would not expect a dryers motor to die in 3 years of normal usage. Would not recommend this dryer.
No, I would not recommend this to a friendPlastic Door cracked after 2 weeks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our dryer Very fragile, dryer door cracking after 2 weeks, we believe from heat of dryer on a defective door. Samsung support not covering, working through a return via bestbuy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate the feedback, KDUF. Samsung values your opinions. ^Jecca