Customer Ratings & Reviews
- Model:
- DVG45R6100P
- SKU:
- 6392569
Rating by feature
- Ease of Use
Rating 4.3 out of 5 stars
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
Recommended Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great machines but wish the sounds effects could be turned off
I would recommend this to a friendLoud noise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine overall, but it makes super big noise when switching from rinse to spin.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Ppppppppppppp,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of the dryer making a loud noise. Samsung dryers are generally very quiet. Many of the sounds are normal or can be fixed with little effort. We will surely notate this feedback for better products in the future.
I highly recommend clicking this link for a basic troubleshooting guide to resolve this inconvenience:
The dryer is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
You may check this link for future reference to reduce unnecessary repairs over the dryer's lifetime.
https://www.samsung.com/us/support/answer/ANS00050526/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DVG45R6100P/A3
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144350427
Thank you for choosing Samsung. Have a great day.
-Trisha-
Not HAppy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is not working properly. It cycles longer , or shorter than the program. Doesn't stay on when in a drying cycle. Currently trying to get resolution.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are concerned with your cycle times. I can assure you that is normal for sensor cycles. They will change depending on the setting on the cycle. I have more information that will be very helpful about how to get the best performance from your dryer. See link below:
https://www.samsung.com/us/support/answer/ANS00051022/
Thank you for choosing Samsung. ^Brad
disgusted with Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.dryer does not dry washing machine does not work properly Samsung support is terrible
No, I would not recommend this to a friendBuyer beware!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this dryer in 2020 and the machine just stopped working last week. Had a service rep come out who said we needed a whole new motor. Cost was $449 to repair. Have reached out to Samsung but the only answer I get is it's out of the warranty. Would not expect a dryers motor to die in 3 years of normal usage. Would not recommend this dryer.
No, I would not recommend this to a friend