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Customer Ratings & Reviews

Your price for this item is $989.99

Customer reviews

Rating 4 out of 5 stars with 8 reviews

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88%
would recommend
to a friend

Customers are saying

Customers love that this dryer gets their clothes dry the first time, even on the air dry setting with a large load.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 8 reviews
  • Rated 5 out of 5 stars

    My washer and dryer review.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these appliances since January and I can say that we feel we made the right choice. We just had a new baby and the laundry is being done at least two times a day. They are certainly getting used and I think they can handle the use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large blanket space

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, color is nice and besides the great look ! It works great . Large washer/dryer easy to wash big blankets . No need to go to the laundromat anymore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful dryer, easy to use and has lot of capacity fit for a family of 4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer dries 1st time.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is one of the best I've owned. It gets your clothes dry the first time even when its on the air dry setting with a big load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the same dryer over 9 years. Purchased an updated version and we are very pleased. Good looking stylish and color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dryer. Works terrific. I love the samsung products.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing wrong with dryer. Problems are with Best Buy in Wilmington NC. Terrible customer service. Any delivery or pickup window is 12 hours, nothing shorter. Tried to deliver a heavily damages washer then could not replace in less than 6 weeks. So canceled the order, and am still waiting for them to pick up the dryer. Just terrible service.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Bestbuy clients,

      To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      ^Rodel Samsung

  • Rated 1 out of 5 stars

    Regret Buying this Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had nothing but frustration with this Samsung dryer. No matter how small or large the load, the clothes are never fully dry after a cycle. And to make matters worse, the built-in sensors seem to think the job is done-so it won't let you run the dryer again. Even if you wait an hour it still detects the same clothes and shuts off immediately.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Denelle,

      We understand how important it is to have a reliable appliance at home. Let us help you with your dryer.

      Here is a link for troubleshooting steps for your dryer that is not drying clothes, kindly choose the one that matches, watch the video and click the embedded words.

      Clothes are not dry after using Samsung dryer.
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1149171545) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Customer reviews from Samsung US

    User rating, 4.8 out of 5 stars with 5 reviews on Samsung US.

    See all Samsung US reviews
    Samsung US
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