Customer Ratings & Reviews
- Model:
- DVE50R8500V
- SKU:
- 6357394
Rating by feature
- Capacity
Rating 5.0 out of 5 stars
- Dry Time
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the ease of use, fast drying time, and excellent performance of this 7.5 Cu. Ft. Stackable Smart Electric Dryer. Many appreciate its quiet operation and large capacity, making it suitable for various laundry needs. Positive feedback also mentions the attractive design and useful features. While some found the price to be high, the overall experience appears to be very positive.
This summary was generated by AI based on customer reviews.
great machine!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I pleasantly surprised on how well these work! Great Deal!
I would recommend this to a friendGreat Dryer!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that it has the sanitizing cycle. Very easy to use
I would recommend this to a friendAin’t nothing like a Samsung
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality great price and built well. Can’t go wrong
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this dryer just wish I could get the Bluetooth to work
I would recommend this to a friendGreat for families!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful for big or small loads, deep clean or quick clean!
I would recommend this to a friendGreat Dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer has worked perfectly so far. Nice and quiet.
I would recommend this to a friendWonderful dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is working great! Would recommend to others
I would recommend this to a friendBrand response from Samsung
Posted .Fantastic news, Cdbbnd. We are excited to hear that you've found the perfect dryer for you and your home. ^Lo
Great electric dryer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just as described. Great dryer! I would recommend!
I would recommend this to a friendJust okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the look, very modern. I love how I can pair it up to my smart tv for notifications. I found that it doesn’t dry as good as I would like. I sometimes have to put it on bulk or run 2 cycles.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Hermama, I would like to congratulate you on your new Samsung Dryer and thank you for taking the time to post a review. I realize that you have some concerns with your clothes not drying correctly and I would like to offer some assistance to ensure only the best results. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
If you need any assistance, we are here to help via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143514413. We thank you for being the best part of our Samsung family. ^Brad
Great dryer, poor smart capability.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer looks and works great. I purchased it for the smart capability and the app doesn't connect to the dryer. After doing more research it seems to be a common issue.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Elite704! We have a dedicated SmartThings team that would be happy to help you get the dryer connected to the app. You can reach them at 866-813-2404. ^Jecca
Decent Dryer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good dryer, but it doesnt seem to get all the anmimal or human hair off of the clothes. Like a the option like eco drying.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Matt, I can see that this is very important to you. At Samsung, we manufacture several different models with various features, and it is only through feedback from customers like yourself that we are able to make our products better. We are always looking for areas in which we can improve our products. If you have any further concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143575479) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena
Wifi not easy to setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Model not show on machine, no scan code at front like the washer. Wifi setup very confuse During app setup
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Macnikon, I understand that you are having some issues with your with connecting your Samsung Dryer to Smart Things app. I see that it was more annoying but I want to make sure you have our best tips and tricks for connecting your machine. See link below:
https://www.samsung.com/us/support/answer/ANS00089042/
If you need additional assistance, please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143623932. We would like to welcome you to our Samsung family. ^Brad
Dryer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well without the steamer kit. The water started leaking through the machine
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Ashley, I would like to congratulate you on your new Samsung Dryer. I understand you have some concerns with the performance of the unit and would like to offer you a helpful guide to get the most out of your machine. Please see link below:
https://www.samsung.com/us/support/troubleshooting/TSG01109103/
If you have any further questions, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143982226. We thank you for choosing Samsung and welcome you to our family. ^Brad
Low quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very impressed with this dryer. The large size is great for drying large loads but after two weeks it is already squeezing in a weird way. It also has caught and ripped my clothes two times. It’s going back tomorrow?
No, I would not recommend this to a friendToo hot
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this in December. We’ve had a service tech come out maybe 6 times. The temperature is the same for every setting. It runs at 145 degrees for every setting.... low, delicate, heavy duty... everything. We have shirts that we have had for 10 years that have been the same size until we purchased this. Everything is smaller after the extreme heat from this dryer. We also have had the dryness sensor replaced twice. The dryer will turn off when the clothes are still wet. How does a dryer not dry the clothes all the way but still manage to shrink them?!?!?
No, I would not recommend this to a friendBrand response from Samsung
Posted .I see that you're working with an authorized Samsung service center to resolve your issue. Thank you for taking the time to share your experience and for being a Samsung customer! ^Ty
Hone delivery and installation.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unreliable Scheduel wasted my time. Fake emails!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
Your reference number is 1144601914.
-Noraina
Got gas instead
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We ended up returning and opted for the gas version instead
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. We’re saddened that you no longer have the product and would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
Your reference number is 1144647150.
-Noraina
WORST
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The WORST don't buy it. the Samsung tech fix the issue to have the same issue back again but now I have to pay out pocket to be fix. Terrible product !!! PLEASE DON'T BUY this
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Samsung Customer, I see that you are experiencing issues with your Samsung Dryer not operating properly and seems to be a reoccurring issue. I would love to offer some assistance in getting that issue resolved for good. Please contact me via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143457809. We thank you for being a part of our Samsung family. ^Brad
Do not buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this and after 1 yr and 10 month it needs 600$ to fix! Plus the tech says it will not last long and will keep having problems.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Amal, we are sorry to hear that you are having this problem with your dryer. We would love to speak with you further about the concerns that you are having. If you could please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144146899) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Not impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer runs for hours to dry a load. Have adjusted settings. Replaced a Samsung dryer that I liked much better. Not happy with the results.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TedT! I believe this link (https://bit.ly/2Af603E) will be able to help you. It has steps you can take to get the best drying performance from this dryer. ^Jecca