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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,079.99

Customer reviews

Rating 4.6 out of 5 stars with 975 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the dryer's performance, quiet operation, and ease of use. The large capacity and sleek design also receive positive feedback. While some find the dryer sits low to the ground, overall, customers seem very satisfied with its features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 975 reviews
  • Pros mentioned:
    Noise level, Performance

    Rated 5 out of 5 stars

    Great machines

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always use Samsung and it never disappoints us. Quiet and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. This machine is perfect. And super quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    The Shopping Lady

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase. It’s an upgrade from my gas dryer which I had for 18 years. The performance is on point and it’s good looking also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer and dryer combo

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is excellent set of washer and dryer . Result is superb. Experience with bestbuy is truly best. Go for this without second thought.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a dryer. it had done what a dryer is suppose to do. It is easy to use and I like all the feature on it. It had dry my laundry better than my old Samsung dryer which was a good dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Versatile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice appliance with many options. Quiet when is use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good pick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, nice looking, and modern. It doesn't seem very easy at the beginning, but once you get use to super helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Performance

    Rated 5 out of 5 stars

    Buy it!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my washer. It holds a lot & is efficient

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Have had 2 years now and no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung makes the best washers and dryers. This color is awesome and matches my kitchen perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product love the aesthetic color of it and just a great machine overall

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 week in and doing a great job so far, works flawless and very easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Beautiful Beautiful Beautiful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautifully made. Nice quality, and compared to what I traded up from, they are so so quiet. Sleek colors that would match with any decorative theme! User friendly too! These are big on the heavy side, but they're certainly sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 4 out of 5 stars

    Pedestal Design Engineer Needs More Training

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the dryer. However, Samsung has not corrected their design flaw as the dryer base does not match up with the pedestal. Three leg posts fit and one does not which makes the dryer unlevel. Installers gave up trying to level it. So I leveled it myself. With the right side back leg too high, I simply turned the right front leveler up until the right side was level. We slid a piece of flooring under the left side and leveled out the dryer. Be sure to check your machine for level. Also the screw in clips will not fit due to the legs not fitting the pedestal slots. Maybe next go round Samsung will get an engineer to design compatible parts. Dryer runs awesome.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Looks Great, lower quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look, reason for lower rating, dryer belt broke within 6 months and Samsung took 3 weeks to be able to fix it, and the standard drying cyles never completely dry clothes, have to use the manual timer, otherwise the sensors turn off too soon

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings!

      Thank you for sharing your feedback. We understand how disappointing it can be to experience a delay in repairs, especially so soon after purchase. We also recognize how inconvenient it is when the drying cycle ends before clothes are fully dry. We'd like to help improve your experience.

      I have shared a Samsung link below to help with your drying experience with the dryer. The link has hyperlinks that can be visited as well as a video that we recommend watching in full.

      Clothes are not dry after using Samsung dryer:
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/

      Should you need more assistance with your dryer, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1151081871 to help our team pull up your information.

      Leo Samsung

  • Rated 5 out of 5 stars

    Super washer and dryer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the set! Always leave out clothes feeling super clean and fresh!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adorable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasy to set up time and drying, perfect results, specially the alarm after wirk has done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product. I enjoyed it and it look good too. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great working machine for the amount of laundry we do so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This dryer is awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best dryer we have ever had. Best Buy delivered on time and installed same perfectly.

    I would recommend this to a friend