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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,079.99

Customer reviews

Rating 4.6 out of 5 stars with 975 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the dryer's performance, quiet operation, and ease of use. The large capacity and sleek design also receive positive feedback. While some find the dryer sits low to the ground, overall, customers seem very satisfied with its features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 975 reviews
  • Rated 3 out of 5 stars

    Don't care for it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok to dry clothes but the buttons r so complicated to use I don't even try the other buttons. I put it on timed dry and thats it. When i tried the other settings it would say an amount of time but always stop b4 that. So im concerof a possible defe t.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      We understand the importance of a reliable dryer. Allow us to help.

      Here is a guide to help you troubleshoot if the dryer ends too quickly. Please click on the embedded word and watch the included video.

      Clothes are not dry after using Samsung dryer
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-ends-too-quickly

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151649023) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Samsung dryer and washer great price and amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is beautiful and do a great work my families love this set of dryer and washer from Samsung

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, works well, beautiful item, I recommend..

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    The BEST!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! The Smart Things app makes it super easy to check how much time is left! Dries super well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good, just needs a little monitoring on big

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer is a nice size and will accommodate a large load pretty easily. Dry time is pretty quick and often times the estimated time is much shorter. As with any machine though with a moisture sensor, if you have a large blanket or sheets drying they tend to ball up and the outside will be dry, but the inside still damp. You have to keep an eye and rerun the cycle as it will shut off if it doesn’t sense anything on the outside of your laundry ball. This can be a little annoying as if you forget and don’t get back to it right away. You could come back to wet laundry. Other than that works well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love my set!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we got these! Use every day and have had no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent Dryer - Finish does scratch easily

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good: This is a great dryer. It drys well, the lint trap is easy to clean, the steam clean works well and de-wrinkles. No complaints The Bad: Buy some plastic to cover the top if you don't want it scratched. The finish scratches easily. We use this dryer heavly in our house for everything from big blankets and towels to clothing to lighter fabrics. This dryer works well on everything but the huge king sized comforters and with those it just takes pulling them out, turning them around and doing another pass. The one thing I appreciate is that this dryer is mostly a set and forget dryer. The scratching is not the dryers fault and does not affect the functionality. This can be solved with a piece of plastic to cover the pretty finish.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Samsung Washer Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung washer/dryer combo works great. The delivery guys were very as well. Great products!!

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased both Washer and Dryer both work excellent. I’m very happy with the set and bought the pedestals. The pedestals make it perfect height for me.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and size, runs quiet, lite touch controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn’t have these in store but I am very happy with the look! Classy! They operate just as I had hoped and with no problems this far. Delivery staff did great and stacked them as well. I’ve had Samsung in the past and they were reliable. Definitely happy with the purchase this far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer/Dryer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washer and dryer I've ever had. I bought the set almost 1 year ago and I'm still in love with it. Works like a machine should. I am looking to put them on a pedestal due to me being 67 yrs old to make it easier to get into it. Classy set too

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very Pleased

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the capacity and overall usability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and it works very well. Very efficient and great for my family.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    excellent!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service from the technician, friendly, respectful, punctual, he explained how the equipment operates, he asked me if I had questions, and he clarified my doubts, from that moment on, my dryer has worked excellent. I recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Samsung steam capable dryer with wrinkle guard cycle. Very quiet when running. Clothes come out looking great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 3 out of 5 stars

    beautiful dryer could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is good for capacity, fairly easy to use. It would be better if the installer explained details when delivered. The items are not as fluffy as I would like nor are my items warm to the touch. I hope this will assist future buyers

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi CeeCee,

      We're happy you took the time to share your honest feedback about the dryer. We are here to help.

      We certainly will use this information to help us in our everlasting efforts to improve the overall customer experience. It would also be great to talk to you directly to get more information about your concern.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146241099, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 3 out of 5 stars

    It will not Last 5 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my Washer for 3 years. However i had to purchase a new one to replace it. For that 3 years i had it repaired twice.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best dryer over the last 15 years

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my dryer of 10 years only 2 years prior and it didn’t make it. This new Samsung dryer is a huge improvement from the LG I purchased. Steam is my favorite feature. It freshens the clothes and removes wrinkles.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look good,run good. App is nice. Stacking kit is very easy to install

    I would recommend this to a friend