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Customer Ratings & Reviews

$849.99
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Comp. Value: $1,079.99

Customer reviews

Rating 4.6 out of 5 stars with 986 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam and Sensor Dry for its great performance, low noise level, and ease of use. The large capacity and effective drying performance are also appreciated, along with its appealing design and appearance. While the dryer's size may be a concern for some, most find it a fair product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 986 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Dryers review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Our old dryer 5+ years old (same brand) works perfectly fine. My wife loves the brand so much that she got an upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer & great service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous washer died on me so I bought a new washer and dryer. I compared prices across multiple stores and found Best Buy to offer the best pricing. I added delivery and had them take away the broken machine. The delivery team was fantastic and had things setup quickly. I added the washer and dryer to my wifi and now Alexa lets me know when my wash is finished. I also get a notification on my phone. Some people complain that the tune played when the cycle is complete is really long. I just turned it off because I get the notifications on the phone and announced in my living room via Alexa.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't care for it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok to dry clothes but the buttons r so complicated to use I don't even try the other buttons. I put it on timed dry and thats it. When i tried the other settings it would say an amount of time but always stop b4 that. So im concerof a possible defe t.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      We understand the importance of a reliable dryer. Allow us to help.

      Here is a guide to help you troubleshoot if the dryer ends too quickly. Please click on the embedded word and watch the included video.

      Clothes are not dry after using Samsung dryer
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-ends-too-quickly

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151649023) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and great installation worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and it works very well. Very efficient and great for my family.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Dryer samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer is quiet and awesome. Love it. Recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dryer because of its ease of use and it does its job as it should very timely and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung 7.5 Cu.Ft Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent size and easy to operate. we recommend this dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    linmcg

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Dryer. It is so much better than our old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Notifications on tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing dryer upgraded from an older version. And this new one has so many more features. I like how if you set it up to wifi it can notify you on your tv that the cycle has been completed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the washer and dryer as a set February of this year. The outer surface scratches SO EASILY. We have always set our laundry detergent, fabric softener, and scent beads on the top of the washer, given that we have limited space - and the bottom of the scent beads bottle scratched a circle into the top of the washer - which it has never done on any previous washer, and definitely did not occur because of force or harsh use. There are also scratches on the outer surface from delivery and set up (Best Buy provided these services). The dryer has basically stopped doing what it was designed to do. We like to have the setting on "Heavy Duty" and over the last week and a half it has stopped drying the clothes on that setting (or any other setting that is not "Time Dry"). It still heats, but the dryer can no longer sense if the clothes are wet, so it stops drying no more than five minutes after we start a load, leaving the clothes soaking wet - even with the dryness setting on highest/dryest setting possible. We have had this set since February 2024. It is May 2024. That's a whopping 3 months. We are now having to set it to "Time Dry" for as long as it will allow us to run it so that our clothes will dry. Also of note, this is our SECOND dryer since we purchased originally in February. The first dryer made an awful noise anytime we ran it. Best Buy ended up replacing the first one with this one - which is now no longer doing what it is designed to do. This is the second time I've purchased an LG washer and dryer set. I swore I would never buy another washer/dryer from them after the experience with my first set, but it had been years since that purchase and the reviews for this set were outstanding, so I thought maybe they had improved their quality/performance. I am currently on the phone with Best Buy scheduling a repair. We will never purchase this brand again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. To better assist you with your LG washer and dryer, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great dryer makes wife very happy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A broken box dryer that works wonderfully and was a real bargain. Sometimes I think my wife is washing loads only to experience how well the device works.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer and the Smart Things interface which notifies me we the cycle is done. Fast, keeps clothes wrinkle free (with setting) and very quiet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great with a lot of features. Takes about an hour to dry a load of clothes when my last dryer took about 40 mins.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it, it dries great, everything works perfectly even though it is electric, it dries very well thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely satisfied customers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer and dryer set we have ever owned. Our sales person was fantastic and went above and beyond to guide us to our best value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer works as we hope. The product are high quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best dryer ever. Clothes comes out really dry. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    My New Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the dryer. It's guiet and it does its job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love this set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this set. I love that it has a self cleaning option and the alarm sounds to let know everything is done is great. Great product.

    I would recommend this to a friend