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Customer Ratings & Reviews

$899.99
Save $180
Comp. Value: $1,079.99

Customer reviews

Rating 4.6 out of 5 stars with 983 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam and Sensor Dry for its great performance, low noise level, and ease of use. The large capacity and effective drying performance are also appreciated, along with its appealing design and appearance. While the dryer's size may be a concern for some, most find it a fair product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 983 reviews
  • Rated 4 out of 5 stars

    Samsung dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. Installation was top notch and dryer runs extremely quite compared to my last dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy at Best buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am super happy with my purchase! I highly suggest this to anyone looking.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BUYER BEWARE!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BUYER BEWARE: We purchased an electric dryer only to drive all the way to the shore to find it was electric. We found that YOU CANNOT CALL THE STORE, you're routed to a call center who told us today was our last day to return so we dropped what we were doing and drove it back to Marlton. When we arrived we were told by the manager we were 2 days outside of the return period but if we bought Best Buy+ for $40 we could exchange the product, even when we told him customer service told us today was the last day and we dropped what we were doing to return it. When we got the electric dryer home, there was lint all inside the lint area and the drum was broken! We were told it was in "Excellent" condition, new and only in the store because of scratches on the exterior which is why they can't sell it in a normal Best Buy. I really tried through chat and phone for them to make this right but they told me I had to go back to Marlton for compensation and to get a new product and they would not connect me to the store directly. We spent $650 on this dryer, went through all of this. I just found it on sale $799 new, delivered, installed and they will haul away your old dryer. MORAL OF THE REVIEW: SPEND A FEW EXTRA DOLLARS AND BUY IT NEW!!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      To better assist you, please don't hesitate to contact our Best Buy Customer Service department at (888) 237-8289, available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry about their return policy.

      Have a great day.

      ^Charles Samsung

  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. Love the tune to tell when done. It even looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best set ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! I got the set and love both. My one complaint is the music when the load ends is so long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product would recommend. To anyone whos lookin to buy a washer/dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First timer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never owned a stackable dryer saves on space my wife and I love this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Good experience since I received my appliances. Fast, easy and reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good I love it, washed my clothes maxed out in record breaking take and it smells soooooo goood

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot complain best queality I’m in love with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No loud noises.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent look wise and working wise. No loud noises. Worth buying this product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit has a code of CL9 intermittently. Called Samsung, they agreed it was defective, and issued me an E-coupon to replace it (there are not techs in my area even though it's a town of 40k a little over an hour away from a major metro). I went to use the E-coupon and it doesn't cover full price of dryer now and will also need to pay $200 delivery charge. So, for just $300 more I can get my warranty honored! Best buy also doesn't stand behind it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Stunning!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it! I have used this product over several monthts now, and it does not disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer with multiple options

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries large loads of clothes.Many drying options including WiFi controls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, helps free up so much space and my clothes look great afterwards!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love love love love love love love you best buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great dryer with steam to remove wrinkles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great dryer that works well and removes most wrinkles with the steam cycle

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excited to receive , they seem like very well maid machines

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best But won't install Samsung dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This expensive product was delivered, even though I had to pay a delivery fee, and I am a Best Buy member. The team could not install this expensive product. I had to get an electrician come and install this product. I have contacted Best Buy customer relations and they tell me there is nothing that Best Buy will bo to assist in these problems. I assume that we will hve to go to Court to make this situation Fair.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. To better assist you with this issue, please get in touch with the Best Buy customer service department at (888) 237-8289, available 24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good dryer, easy to integrate with smartthings

    I would recommend this to a friend