Customer Ratings & Reviews

I got it when it was on sale. Very happy with the purchase, no complaints from the renter any more.

Easy to use with lots of presers but took some fiddling with settings to find which one dries the best. No issues at all so far. Last dryer was also a samsung and lasted 8 years before i replaced heater coil. Lasted another 4 years before i sold it and bought this one. Very satisfied and love the black color.

Replaced Samsung top load washer and dryer set that was about six years old (search: Samsung dryer won’t stop running issue) with this new set. The speed and amount of time this new dryer runs is much more efficient than my previous one. Love the WiFi feature to send alerts when the cycle is complete so your newly dry clothes don’t sit and wrinkle. Only issue was the installer snapped off the pedestal clip. Didn’t even notice until they left and I went to balance the feet. I love the way these new machines look in my laundry room. Hoping they last longer than the last set.

Being able to get notifications that the washer & dryer is done on my smart devices is priceless. They are very quiet and efficient! I’ll recommend this to anyone! My only wish is that the pedestals were in stock.

Love the machines so far. We have used the washer and dryer about 3 to 4 times and have no complains so far. Especially the noise level compared to our previous machine is very low in this Samsung washer and dryer. Also added advantage of using the app we get the notifications right to our mobile once its done. Have tried the Normal, Bedding and Delicate Modes and no complains there. Yet to try how we can use the Bixby feature more efficiently, but that's something to still explore. Atleast good we have that option with the same.

If the WiFi and Bixby integration is what you're buying this for, save your money. The WiFi features are hit or miss, Bixby is absent, and the Smart Things app is a dysfunctional security risk. Lets start with the Smart Things app. The app requires location and WiFi permissions. No surprise for the WiFi, the location permission gives the app Bluetooth LE and is needed only once, to set your dryer up. Even though you'll only use the feature once, the app will refuse to launch if you revoke this permission (that it needs only once). I wouldn't mind so much, but the app turns Bluetooth and WiFi on whether it's using them or not, and leaves them on until you manually turn them off, killing your phone or tablet's battery. As noted, revoking location privileges causes the app to refuse to do anything. What happens if you revoke WiFi privileges? The app goes ahead and turns on WiFi anyway. It bypasses Android security, ignores permission settings, and turns on WiFi even if you've revoked WiFi permission. This makes the app a security risk for your device. If it can ignore Android's security settings, it can be used to compromise your device. This is not acceptable. So what do you get for allowing this app to compromise your device? The only connected feature that really works -- and just barely, is the ability to monitor cycle progress. If you want to use the remote control features, you have to go to your dryer and turn them on manually for every cycle, completely defeating the purpose of having remote control features. Want to use the Cycle Link feature that lets your washer tell your dryer about the load it just washed so the dryer automatically picks the right cycle to best dry your clothes? You'll never get it to work, you'll get an error message every time. So what about the rest of the package? It's a great dryer, but you can get most of the features that actually work in a cheaper model, and that's what you should do. If you do decide to spend the extra money for the connected features, I strongly recommend maintaining your phone or tablet's security by running the Smart Things app in an emulator on your PC. Which brings to mind another issue: Why can't you access the connected features directly on your PC? Why does Samsung force you to use a portable device for them?

I am very dissatisfied with the work of my dryer because I constantly encounter the problem that bulky clothing and bedding cannot be dried immediately. The drying process cannot be left unattended because the clothes constantly twist into rolls so tightly that it is impossible to unwind them. As a result, clothes can spin in the machine for an hour and the machine will turn off, indicating that the cycle is complete, but in reality everything inside the roll is still very wet! This is frustrating! I was advised to put felt balls in the dryer and then tennis balls to prevent the clothes from rolling up, but then I have to retrieve the balls from the twisted sheets and blankets. Additionally, when I remove the clothes and linen, all the balls spill onto the floor and now I have a new task of collecting the balls after drying! I am extremely disappointed that my new and modern machine requires the use of such balls that don't really help! Another problem is that the dryer does not control overheating, and sometimes after the drying cycle ends, it continues to dry, setting additional time, causing delicate clothing to over-dry and get ruined. I need to constantly monitor the cycle and control the drying. Overall, I am extremely dissatisfied with this product and regret buying it.

This is (so far) a great dryer and has lot's of great features, settings, and efficiency. I just wrote a not-so-good review about its partner the washer, however. The washer is down until a Service Technician can get it running again. These are only 3 months old. I hope Samsung can redeem my opinion on their product reliability moving forward.

This dryer is amazing. Multiple fabric settings and the menu is very simple to understand and use. The steam function allows me to freshen up a shirt or sanitize bedding. The WiFi ability is a huge convenience. Get the riser pedestals they make laundry life so much easier and the added storage is huge.

Nice dryer. I like the new design of the lint trap, should help keep vents cleaner.

Overall pleased; delivery team was great! Handled with care, cared about what they were doing...unfortunately before unloading it was noticed that there were two decent size dents on both lower sides towards the back of the dryer; as if something hit it and pushed the other side into something else; that made it a little difficult to stack, with the stacking kit; but it was achievable. Behind the washer plexiglass there appears to be a factory defect, some sort of line crease that is more of a visual disappointment then something that would fail functionally. The units themselves appear to be working and do a great job; I highly recommend both washer and dryer. Dents happen; unfortunately but they do.

Great Dryer with lots of options for the money. I really like the refresh cycle that has steam to reduce wrinkles and sanitize or reduce static electricity. They Install a hose splitter to bring a hose to the dryer and maintain the one up the washer. I knocked it down a star because of the lint collector. It’s annoyingly cumbersome to open the clamshell hinged design and there’s 6 small screens to clean vs. my previous dryer lint collector that was 1 big easy screen. See pic. Otherwise so far so good.

This dryer can do so many things it’s perfect for me ..I love that I can control it from my phone.. I can start and stop it when ever, and it sends my phone notifications when the dry is complete or when ever someone uses it.

Great purchase! My only downside is that I ordered the pedestal that goes with it. I thought it would be more convenient to raise the washer with some storage but when we wash big loads such as towels and bed sheets, it tends to shake and we get errors UB of unbalanced load. Otherwise great washer.

The is a beautiful machine in black and I love the wifi integration with the app on your phone. When my clothes are dry I get a notification on my iPhone and Apple watch when the cycle is complete. So far no issues and would recommend it.

Love this dryer- it is gorgeous! It does sometimes turn off when clothes are damp- so you need to use the time dry option.

Stunning and big! Had it for a year now, and it’s been amazing. Only issue is I’ve not been able to connect it to smart things.

My son brought me the Samsung washer, naturally I had to have the Samsung dryer. The best choice and decision that we made. I’m enjoying our purchase.

This Samsung washing machine and it's maching dryer, were exactly what we were looking for! The smart functions are good at letting you know when the cycle is complete by notification on your smartphone. We were surprised that we could get "smart" machines within our price range. We love using them, and how nice they look in our home. Good Job Samsung!

Works as expected. I would not spend extra on units today due to all the changing tech features