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Customer Ratings & Reviews

Your price for this item is $629.99
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The comparable value price is $944.99

Customer reviews

Rating 4.6 out of 5 stars with 892 reviews

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Rating by feature

  • Capacity

    Rating 4.4 out of 5 stars

  • Dry Time

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers appreciate the ease of use, quiet operation, and efficient performance of this 7.5 Cu. Ft. Stackable Smart Electric Dryer. Many also highlight the dryer's capacity, useful features, and the positive aesthetic aspects of the appliance. While some experienced challenges with WiFi connectivity and noted the higher price point, the majority of feedback is overwhelmingly positive. Installation issues were also reported by a small number of users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 892 reviews
  • Rated 4 out of 5 stars

    Longer Cycle time than Display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer runs longer than the displayed cycle time and for one large load, it showed 1:15, but ran for more than 2 hours which i stopped manually.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I realize your experience has been less than ideal, and I would like to change that. I want to help by providing these links with information that addresses your concerns:
      • Dryer will not turn off or stop spinning: http://bit.ly/2U7B8u4
      • Dryer Has An Error Code or Flashing Lights: http://bit.ly/2mmNf7r
      • An icon is showing on my Samsung dryer: http://bit.ly/316nt7G
      Thank you for being a part of the Samsung family! ^Cat Samsung

  • Rated 5 out of 5 stars

    Best dryer ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great dryer worth the price.Also the Best Buy was excellent to work with friendly agent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like all the options on the machine the old one was over 10 years old and my phone will tell me when its done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Dryer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It's a pretty capable dryer and has no issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pershal Jackson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a great price and sales was professional and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dyer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s everything I wanted and expected. From the finger print protection to the steal. It’s the best dyer I have had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This appliance works great. It is very reliable. I have been using this for few months without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, but it has much more capability than I have had time to get into. Can't wait to see what it really does.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Dryer but too many options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure what we are doing wrong but there are many options for this dryer & we have found many of these options do not seem to get the clothes very warm even though the setting show that they are set to full heat. Also we frequently have water drips at the bottom of the front door. All in all I think the dryer I replaced was better than this on.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Dominic! I have a couple things that might be able to help you. This link (https://bit.ly/381YOUI) has some steps you can take if the dryer is not heating properly. And this link (https://bit.ly/2UsGaBy) has information for if you notice any leaks from the dryer. ^Jecca Samsung

  • Rated 4 out of 5 stars

    Looks great wrinkles :(

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Idk how to tell if it is steaming or not . I thought it would remove wrinkles but not really. Have to figure out what setting does that .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with our purchase. Excellent product, excellent service, great delivery ...fast and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool laundry machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung always been to me the best products in the market with great warranties

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about it. The app lets u control and watch your load as it’s working.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say this is best product. This is cheap and best product. I'm loving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome dryer can handle big loads and bulky items.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Looks Great, Dry’s Great, Once You Figure It Out!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and dries great, once you figure out the pre programmed cycles. As a new user, you will think it’s not heating if you choose normal dry or timed dry. These two cycles default to an “eco dry” cycle which air dries only until the end of the cycle. Also has very short WiFi range to make good use of Bixby and the smarthome app.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for sharing your experience! ^Ty Samsung

  • Rated 5 out of 5 stars

    Smart Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Dryer! I don't regret replacing my Whirlpool machine by this Samsung dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2021 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amen to that brother and sister in Christ Jesus name Amen. It works and we like that very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I had decent luck with Samsung, so......

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good....no issues to report, and its been almost a year and a quarter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it drying cycle only has to be ran once and the lint trap is awesome keeps lint in one place

    I would recommend this to a friend